Manufacturer | Sense |
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Part Number | 12000 |
Item Weight | 1.81 pounds |
Product Dimensions | 7.9 x 7.6 x 7.4 inches |
Country of Origin | Mexico |
Item model number | 12000 |
Is Discontinued By Manufacturer | No |
Color | Orange |
Style | Sense |
Pattern | Monitor |
Voltage | 110120 Volts |
Item Package Quantity | 1 |
Included Components | Sense monitor |
Batteries Included? | No |
Batteries Required? | No |
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- No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
- Coverage: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use covered for portable products and power surges covered from day one. Malfunctions covered after the manufacturer's warranty.
- Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon e-gift card for the purchase price of your covered product or replace it.
- Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
- Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
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- No hidden fees. For just $16.99 a month + tax you’re covered for up to $5,000 in claims per 12-month period. *THIS PROGRAM IS MONTH-TO-MONTH AND WILL CONTINUE UNTIL CANCELED* Coverage for all products ends 30 days after the plan is canceled. Cancel any time.
Add to your order
- Coverage for accidental damage including drops, spills, and broken parts, as well as breakdowns (plans vary)
- 24/7 support when you need it.
- Quick, easy, and frustration-free claims.
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Sense Energy Monitor - Track Electricity Usage in Real Time and Save Money - Meets Rigorous ETL/Intertek Safety Standards
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Purchase options and add-ons
- SENSE SAVES: Sense saves you energy and money by providing insights into your home's energy use and activity. NOW SUPPORTING TIME-OF-USE RATE PLANS.
- SEE WHAT'S UP. KNOW WHAT'S ON: Track how much electricity you're using, what time your kids got home, or when someone leaves the basement light on. Sense identifies patterns in your energy use to help your family be more efficient, informed, and secure.
- MONITOR YOUR HOME'S ENERGY USE FROM ANYWHERE: Real-time data through our iOS, Android, and web apps.
- AVOID DISASTER: Set custom notifications for critical devices, like your sump pump, well pump, or flat iron.
- MEETS RIGOROUS SAFETY STANDARDS: Sense's components and system have been designed and ETL/Intertek certified for installation and operation inside the electrical panel. Sense is not currently available or compatible outside the United States and Canada.
Customer ratings by feature
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Understanding how much energy your home is using, when and where, empowers you to find savings. The average user saves 8% on their electric bill.
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Which is right for you?
Scroll to find out.
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Sense Flex
Our most comprehensive energy monitoring system. Monitor main energy plus: dedicated circuit OR generator OR 400A split-service.
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Sense
Our base model for non-solar homes.
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Sense Solar
Monitor energy use and solar production. For homes with solar power systems.
-
Sense’s mission is to reduce global carbon emissions by making homes smart and efficient. We make it easier for people to take care of their homes and to actively participate in a cleaner, more resilient future.
Product Description
Monitor Your Home's Energy Use in Real Time, from Anywhere
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Real-Time ReadingsThe Power Meter tells you exactly how much electricity you’re using right now, with wattage steps up and down when devices turn on and off. |
DashboardSee your energy usage month-to-date and what you’re trending towards. |
NotificationSet device-level notifications. Set alerts for when the garage door opens, when the sump pump turns on, when the dryer’s done, or the iron has been on for a long time. |
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Always OnIdentify sources of energy waste. Find energy hogs, identify vampire loads, and see how much they’re costing you. |
UsageTrack usage over time. Set goals and monitor your progress through the month to make sure you stay on track. |
Carbon IntensityProvides real-time carbon intensity data to help you reduce your footprint. |
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Track Time-of-Use RatesIf you're on a Time-of-Use rate plan, you can input your rate zones for more accurate billing and historical costs. You can even set push notifications to alert you when entering peak zones. |
InstallationInstalling Sense is a straightforward process that generally takes a licensed electrician less than 30 minutes to complete. Two sensors clip around the service mains that connect your electrical panel to the grid. |
Monitor Two Circuits DirectlyIn addition to Sense’s machine learning device detection and smart plug integrations, you can monitor up to two 120V or 240V circuits directly with dedicated circuit monitoring. Using optional locking Flex add-on sensors, it’s perfect for large loads and critical devices like your HVAC system, EV charger, or variable speed pool pump. |
Sense FLEX Home Energy Monitor | Sense Home Energy Monitor | Sense SOLAR Home Energy Monitor | |
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Customer Reviews |
3.7 out of 5 stars
344
|
4.1 out of 5 stars
2,974
|
4.0 out of 5 stars
838
|
Price | $349.00$349.00 | $299.00$299.00 | $349.00$349.00 |
What is it? | Our most comprehensive energy monitoring system for non-solar homes | Our base model for non-solar homes | For homes with solar |
What's included? | Includes two sets of sensors; one set to monitor your main energy, and a second set to monitor one of the following in the list below: | Includes one set of sensors to monitor your energy | Includes two sets of sensors; one set to monitor your main energy, and a second set to monitor your solar system |
Dedicated Circuit Monitoring | Yes | No | No |
Generator support | Yes | No | No |
400A split-service | Yes | No | No |
Solar | No | No | Yes |
Monitor Compatibility and Specs
Where does Sense work? | The Sense monitor will work in your home if it has a split-phase 120/240V or a 400A split-service residential panel with individual panels up to 200A. It is compatible only with electrical panels in the United States and Canada. |
Installation Requirements | Installation of the Sense monitor requires a 240V circuit breaker to measure voltage on each phase. The Sense monitor consumes less than 5W. Sense should always be installed by a licensed electrician. |
Space Requirements | You must have enough space to fit sensor clamps with HxWxD dimensions of 3.72″ x 2.3″ x .433″ (94.49 x 58.50 x 11mm), and an inside diameter of 1.565”. Sensor cables are 46″ (116.84cm) long and the power cable is 36″ (91.44cm) long. Cable extensions may be purchased separately. |
Wireless Specifications | 802.11 b/g/n 2.4 GHz WiFi – Bandwidth Use: ~300 MB/day |
Environmental Ratings | Relative Humidity: < 90%; IPX0 rating, no water ingress; Temperature: 32-154ºF (0-68ºC); Elevation: < 6562′ (2,000m) |
Locking Sensors | Newer monitors are equipped with locking sensors that fit most standard and main breaker meter combo panels. Please contact Sense customer support if you receive non-locking sensors and need locking sensors. After confirming panel configuration, Sense will send a complimentary set of locking sensors. |
Flex Add-on Sensors | Only one set of Flex add-on sensors can be installed with a Sense monitor. Flex add-on sensors use the port reserved for solar monitoring. You may need to punch out the cover to the port to access it. |
Product information
Technical Details
Additional Information
ASIN | B075K6PHJ9 |
---|---|
Customer Reviews |
4.1 out of 5 stars |
Best Sellers Rank | #48,039 in Tools & Home Improvement (See Top 100 in Tools & Home Improvement) #2 in Home Automation Modules |
Date First Available | September 11, 2017 |
Warranty & Support
Feedback
Videos
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Detect Your Home Energy Usage With This Cool Device
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15:07
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Sense Energy Monitor 1 Year Update & Review
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2:20
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Customers Justin and Mara Mitchell on Why Sense Makes Sense
Sense
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This Item Sense Energy Monitor - Track Electricity Usage in Real Time and Save Money - Meets Rigorous ETL/Intertek Safety Standards | Recommendations | dummy | dummy | dummy | dummy | |
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Price | $299.00$299.00 | -9% $255.00$255.00 List: $279.99 | $199.99$199.99 | $219.00$219.00 | -19% $12.99$12.99 List: $15.99 | -9% $38.99$38.99 Typical: $42.99 |
Delivery | Get it as soon as Saturday, Jun 8 | Get it as soon as Saturday, Jun 8 | Get it as soon as Saturday, Jun 8 | Get it as soon as Saturday, Jun 8 | Get it as soon as Saturday, Jun 8 | Get it as soon as Saturday, Jun 8 |
Customer Ratings | ||||||
Easy to install | 4.5 | — | 3.3 | 4.1 | — | — |
Easy to use | 4.3 | — | — | 3.9 | 4.2 | — |
Energy efficiency | 4.2 | — | 4.2 | — | 4.8 | — |
Accuracy | — | — | 3.8 | 4.1 | 4.3 | — |
Sold By | Amazon.com | Amazon.com | Emporia Corp. | Eyedro Green Solutions Inc. | GAOPANUS | Chatthen |
Important information
Should be installed by a licensed electrician
110120 volts
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the ease of installation, accuracy, and quality of the home lighting accessory. For example, they mention it's fairly easy to install, accurate, and nice for tracking overall energy use. They appreciate the energy consumption. That said, some dislike device detection. Opinions are mixed on performance, technical support, and value.
AI-generated from the text of customer reviews
Customers like the ease of installation of the home lighting accessory. They say the app works well, is easy to use, and is straight forward. Some mention that the directions and videos are excellent, and the user interface is fun and intuitive.
"...The directions and videos they have are excellent. You want to make sure you have an electrical outlet nearby to power it...." Read more
"...App and data* The app works well and is easy to use* Electricity cost is fixed with no support for more complex billing schemes...." Read more
"...Install wasn't too bad, really just came down to were I could fit everything (clamps were a tight fit and I had to route cables outside of my box)..." Read more
"...Setup of the device was fairly easy, the only part that is not "plug and play" is tying it into a breaker, the rest of the setup is pretty..." Read more
Customers like the accuracy of the home lighting accessory. They say it accurately reports your power utilization, is nice for tracking overall energy use, and is decent for tracking real-time usage. Some mention that the total usage is accurate enough and gives a good idea of what electricity usage in their home looks like overall.
"...For example, it can connect to a smart thermostat and learn when it turns on the heat/ac/fan and improve the detection of your HVAC system.*..." Read more
"...distinguishes this product from others in this space is all power usage is sent to Sense which is analyzed to identify the unique usage signature of..." Read more
"...Real time power monitoring makes it simple to view current power consumption and determine which devices draw excessive power...." Read more
"...This is a very good overall usage meter as it is accurate within a half a percent of what my utility company says I use and when I use electricity,..." Read more
Customers are satisfied with the quality of the home lighting accessory. They mention that it has a very good design and implementation, and does pretty much what it says it's going to do. Some say that the device is decent but lacks maturity. Overall, most are happy with the product's design, ease of installation, and the rock-solid system.
"...It is very cool, and there isn't anything like it that is as well polished...." Read more
"...Update 02/10/2021 - System has been rock solid, probably due to strong & stable 2.4G WiFi...." Read more
"...interesting tech behind it, an extremely easy way to install, a nicely designed app, a nice oo and ahh moment when it first starts to work and then..." Read more
"...Cool device and very accurate at detecting overall energy usage but individual device detection is hit & miss at best...." Read more
Customers like the energy consumption of the home lighting accessory. For example, they say it helps them understand power consumption, it's impressive, and rewarding to see the reduction in electrical consumption. They also say the total energy usage is very accurate and it helps to keep their energy bill low. Customers also mention that the naming of appliances and other items is fairly.
"...LED lighting has a much lower operating cost; more efficient and will outlast an incandescent bulb...." Read more
"...It is constantly monitoring the power quality and lets you download a 30 day history of any voltage dips and spikes into a csv spreadsheet format...." Read more
"...It is interesting to see how much total wattage/kw I am using at any time. You can see spiked when different appliances turn on/off...." Read more
"...It is rewarding to see the reduction in electrical consumption that comes from things like turning off the electric water heater when we are gone..." Read more
Customers are mixed about the performance of the home lighting accessory. Some mention that the app works well and is easy to use, while others say that it fails miserably at nearly everything else.
"...and want to understand your home electrical needs intimately, this thing is fantastic." Read more
"...App and data* The app works well and is easy to use* Electricity cost is fixed with no support for more complex billing schemes...." Read more
"...device was not advertised as a device in alpha, this is not even beta quality software, it just doesn't work and there is no way to troubleshoot, or..." Read more
"...Works well for my application...." Read more
Customers are mixed about the value of the home lighting accessory. Some mention it's worth the money, keeps them up on cost, and saves them money by helping them know what was. However, others say that it provides really marginal value to increasing the electrical, is a little pricey, and is squandered opportunity by the company.
"...The app on the iPhone is well done and fun to scroll through...." Read more
"...tech savvy view of point, very interesting idea and squandered opportunity by the company...." Read more
"...It costs more but provides a solid experience that doesn't involve changing the WiFi on your phone (Like an Amazon Alexa for example)...." Read more
"...Garbage data input equals garbage data output...." Read more
Customers are mixed about the technical support. Some mention that the monitor provides insights and tips that might modify their lifestyle, while others say that there is no way to train the system to help it learn your devices. They also say that the system needs a lot of assistance and there are no real instructions online.
"...It's a fantastic application of artificial intelligence that uses big data and crowdsourcing to identify very subtle patterns in your electrical..." Read more
"...Great product today, and will continue to get better as their user base grows and more devices get fed into their database." Read more
"...There is no training mode. Turning something on and off a bunch of times to try to "help" Sense see it is not always useful...." Read more
"...It helps shed light on our usage and it provides some monitoring and alerts for things like power quality and motor stalls that a homeowner may not..." Read more
Customers are dissatisfied with the device detection of the home lighting accessory. They mention that it does a poor job at identifying devices, and is unable to detect anything accurately. They also say the system is bad at detecting some newer devices like ceiling fans and air conditioners. Overall, some customers have good results while others have poor results.
"...'s ability to live up to its marketing hype with device detection is affected by many variables. Some homes have good results. Others don't...." Read more
"...Unfortunately that's where the good ends.It sometimes finds a device and will mark it...." Read more
"...machine learning identified Incandescent lighting but has not identified LED lighting as of now...." Read more
"Software does a good job of auto detecting devices over time.My single, and only gripe, is you can only setup application for one user...." Read more
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Top reviews
Top reviews from the United States
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I'm not super handy dandy and a little terrified working around electricity, but I was able to install it. The directions and videos they have are excellent. You want to make sure you have an electrical outlet nearby to power it. I didn't have any open breakers for the probe power to hang off, so I had to pick up a $15 one at the hardware store. Easier than I thought to do.
It's in a fringe wifi area of the house but must have a strong radio on 2.4ghz because it's always has a solid connection.
The hardest thing once it's installed is being patient for it to discover devices. You can see the overall consumption right away, which is fascinating as you see it going up and down during the day.
After a day or two, a device was discovered, and as time went on, more and more appeared. It keeps learning. Even over a year later, it will occasionally pop up something newly discovered. Ours has found all the big players like the hot tub and refrigerator and lots of random things like the garage door opener, the OLED television, instant-hot faucet, etc.
Not sure about some of the negative reviews in here. The thing is doing something pretty amazing with AI. It's like someone complaining that their dog can only beat them 2 out of 5 times in chess.
It's a fantastic application of artificial intelligence that uses big data and crowdsourcing to identify very subtle patterns in your electrical system and identify them with surprising accuracy.
The app on the iPhone is well done and fun to scroll through. You forget about it for weeks at a time, but it's continuously learning and occasionally finding new things.
It is very cool, and there isn't anything like it that is as well polished. If you are looking for instant gratification, maybe this isn't the product for you. Nothing will be. But if you are playing the long game and want to understand your home electrical needs intimately, this thing is fantastic.
My one warning - its not a "Buyer Beware", but more "Buyer be aware". Sense's ability to live up to its marketing hype with device detection is affected by many variables. Some homes have good results. Others don't. I've had reliable detections that work great for a while, and then stop working when the seasons change.
Another thing to keep in mind. We tend to think of appliances in their whole. "The Fridge". "The Washer". Sense uses Machine learning algorithms to detect devices. Notice I said devices, not appliances. Your Fridge is actually a whole bunch of different parts that do different things at different times. Sense may detect your "Fridge" but it has actually only detected the compressor. It may not detect the defroster, or the ice maker. Or it may detect those things, but not necessarily as "Fridge". There are tools to allow you to merge detected devices. So if it finds "Fridge" and then it finds "Light" and you know that "Light" is actually the Fridge Light, you can merge them together so it all gets tracked together.
This leads me to the next item. Sense doesn't always know what its detected. It knows it found something, and it can generally put a category to it (Motor, Heating Device, Light etc..) but the leg work on finding out which motor, or which light may be on you. Sometimes this is really easy. You turn on your bathroom vanity lights and see "Light" turn on in Sense, and you know and can then rename "Light" to "Bathroom Vanity". Other times, its harder to track down, especially when the device detected is a part of an appliance. This is where the active community forums comes in. Sense's Machine Learning is good, but at times, a human is better. Frequently people will post the graphic of the device that was detected, and other community members can chime in with suggestions. "I have a Garbage Disposal that has a waveform like that. Do you have a Garbage Disposal?"
While I say a human eye is sometimes better, this is another item to mention. Training Sense is NOT something you can do. People always ask "can I train it". The short answer is no. Sense's ML system will do its work and find devices on its own. There is no training mode. Turning something on and off a bunch of times to try to "help" Sense see it is not always useful.
Now, back to Always On. While my device detection has been so so, the Always On feature is what has really saved me the most money. After running Sense for about 48 hours, it will come up with an Always On number. This is basically the "low water" mark for electric usage in your home. At any given point in time, you are always using around xxx Watts. If you have an always on of 100w, using the average US rate of electric of 13.28c/kWh, that is $9.70/month or $116/year on your electric bill. While Sense cannot help you identify the Always On devices, just the awareness of the always on is enough to help you start making changes (if you want) to your home. Seeing my always on power of 600w (~$700/year) made me start looking for things that didn't turn off. I had a fan in my basement that ran 24/7 that I had never thought about. Now that fan is on a timer and only runs 12 hours a day.
My TV stereo system which was always on is now on a power switch. Savings of 15w of Always On power. And the list can go on. Without too much effort, and more importantly, without impacting the comfort of the home, I have cut that always on number down to 300w.
A last benefit of Always On. Once you learn your homes baseline, if that always on changes significantly in one direction or another, it can help to notify you that something is amiss. Always on goes down? Maybe a failed pool recirculating pump. Always On goes up a lot? Someone left the fan in the guest bedroom on. And so on.
So all in all, I highly recommend a Sense. Whether it detects many of your home devices, or you just use it as a live instant power meter, it can bring savings and knowledge to your electric consumption in your home.
Reviewed in the United States on September 11, 2020
My one warning - its not a "Buyer Beware", but more "Buyer be aware". Sense's ability to live up to its marketing hype with device detection is affected by many variables. Some homes have good results. Others don't. I've had reliable detections that work great for a while, and then stop working when the seasons change.
Another thing to keep in mind. We tend to think of appliances in their whole. "The Fridge". "The Washer". Sense uses Machine learning algorithms to detect devices. Notice I said devices, not appliances. Your Fridge is actually a whole bunch of different parts that do different things at different times. Sense may detect your "Fridge" but it has actually only detected the compressor. It may not detect the defroster, or the ice maker. Or it may detect those things, but not necessarily as "Fridge". There are tools to allow you to merge detected devices. So if it finds "Fridge" and then it finds "Light" and you know that "Light" is actually the Fridge Light, you can merge them together so it all gets tracked together.
This leads me to the next item. Sense doesn't always know what its detected. It knows it found something, and it can generally put a category to it (Motor, Heating Device, Light etc..) but the leg work on finding out which motor, or which light may be on you. Sometimes this is really easy. You turn on your bathroom vanity lights and see "Light" turn on in Sense, and you know and can then rename "Light" to "Bathroom Vanity". Other times, its harder to track down, especially when the device detected is a part of an appliance. This is where the active community forums comes in. Sense's Machine Learning is good, but at times, a human is better. Frequently people will post the graphic of the device that was detected, and other community members can chime in with suggestions. "I have a Garbage Disposal that has a waveform like that. Do you have a Garbage Disposal?"
While I say a human eye is sometimes better, this is another item to mention. Training Sense is NOT something you can do. People always ask "can I train it". The short answer is no. Sense's ML system will do its work and find devices on its own. There is no training mode. Turning something on and off a bunch of times to try to "help" Sense see it is not always useful.
Now, back to Always On. While my device detection has been so so, the Always On feature is what has really saved me the most money. After running Sense for about 48 hours, it will come up with an Always On number. This is basically the "low water" mark for electric usage in your home. At any given point in time, you are always using around xxx Watts. If you have an always on of 100w, using the average US rate of electric of 13.28c/kWh, that is $9.70/month or $116/year on your electric bill. While Sense cannot help you identify the Always On devices, just the awareness of the always on is enough to help you start making changes (if you want) to your home. Seeing my always on power of 600w (~$700/year) made me start looking for things that didn't turn off. I had a fan in my basement that ran 24/7 that I had never thought about. Now that fan is on a timer and only runs 12 hours a day.
My TV stereo system which was always on is now on a power switch. Savings of 15w of Always On power. And the list can go on. Without too much effort, and more importantly, without impacting the comfort of the home, I have cut that always on number down to 300w.
A last benefit of Always On. Once you learn your homes baseline, if that always on changes significantly in one direction or another, it can help to notify you that something is amiss. Always on goes down? Maybe a failed pool recirculating pump. Always On goes up a lot? Someone left the fan in the guest bedroom on. And so on.
So all in all, I highly recommend a Sense. Whether it detects many of your home devices, or you just use it as a live instant power meter, it can bring savings and knowledge to your electric consumption in your home.
Top reviews from other countries
Reviewed in Mexico on June 10, 2023
Will continue monitoring for now, but if it remains this inaccurate after 2-3 weeks I'll have no choice but to send it back. A device this expensive should be more reliable.
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Update 2: 8 days after installation, and Sense has only detected that single device - supposedly my Stove. This was wrong, and was actually three separate baseboard heaters being detected as a single device. Power consumption appeared to be correct when only one was turned on, but did not increase when 2 or 3 baseboards were running at the same time. Per Support chat, this cannot be fixed and needs to be deleted so Sense can try to detect it properly down the road.
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Two months in, and the device is flaky and unreliable. It has only correctly identified one baseboard heater so far. It also picked up the drier a few days ago, but that only worked for a couple of days and now no longer tracks the device when it's on. Seriously unimpressed.
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After several exchanges with their support department, they've now confirmed that this does not work with driers and baseboard heaters, as they are unable to differentiate between their signatures. Completely disappointed by this, as this was not listed as a limitation in their product description. Will be returning it ASAP.