Update (2/26/2024). Let me reiterate, I think this is a GOOD welder! My issue was a lack customer support. After this review was originally submitted, Azzuno contacted me immediately offering a full refund on the welder. I told them I had already returned the welder to Amazon for a refund. They offered to send me a new one free. I was floored by this offer. I have now received the new machine and will put it thru its paces. I know it performs well. After many emails with Azzuno, I can say, once you are able to get a hold of them, their customer support is top notch. They just need to look at any "Contacts Us" requests they receive thru their website and act promptly on them. That was my issue. That has since been resolved. I HIGHLY RECOMMEND THIS WELDER!!!
Update (2/10/2024): Even though I've seen that others have been able to reach Azunno customer service, I've tried multiple time on their website "Contact Us" link with no response at all. Even for a request as simple as asking for a welding chart has gone unanswered. If you value customer support, after the sale, DON'T go with this welder. I guess it's live and learn. I guess I'll end up returning this welder and going with another brand. Sad, because I do like this welder.
I mount a 2lbs roll of .035 flux core on the wire roll holder. I screw the retainer nut on to hold the roll. When I start feeding wire, the nut starts unscrewing and eventually just falls off allowing the wire roll to fall off and birds nest. It's like the bolt to hold the rolls is about 1"-1.5" to short. You can't put the spring on because it applies way to much resistance to the wire roll to unwind. Azunno is living up to their LACK of customer support. They won't return email inquiries. I can't believe they expect Amazon to be able to answer questions and problems like this. All Amazon can do is accept a return and/or refund you or send you a new product. It's sad because I've seen a lot of good review videos on this welder.
Come on Azzuno! Step up with your customer support! You've got a pretty good product here. But lack of customer support is going to sink it.
| Manufacturer | AZZUNO |
|---|---|
| Part Number | A-1 |
| Item Weight | 23.8 pounds |
| Product Dimensions | 0.19 x 0.1 x 0.13 inches |
| Country of Origin | China |
| Item model number | MIG200F |
| Is Discontinued By Manufacturer | No |
| Color | Grey |
| Style | MIG-200A |
| Power Source | dc |
| Amperage Capacity | 200 Amps |
| Batteries Included? | No |
| Batteries Required? | No |
