I want to give this machine 4.5 stars but that isn't a choice. Overall, the machine is great but it definitely had a learning curve for me and I am usually very handy. I also have a few concerns about some of the other reviews, which I relied heavily on with making a decision to purchase this unit. It came packaged securely and was easy to assemble the bottom panel. Like other viewers, I did vacuum out all the loose Styrofoam pieces so they wouldn't later end up inside the parts of the machine somehow. As soon as I unpacked the machine and got it ready to install to my kitchen faucet with the Danco 10512 Garden Hose Adapter, 55/64-Inch 27 Female x 3/4-in GHTM, Chrome which I purchased based on another reviewer suggestion, I found this 10512 adapter did not sit very deep and securely into the water inlet hose. It fit perfectly onto my faucet but due to a smaller end that goes into the hose and the way the hose is designed, it was almost impossible to connect to the hose. So off to the local hardware store I go to find a more suitable adapter. This adapter Danco 10513 Danco 10513 15/16"-27M / 5/64"-27F X 3/4" GHTM or 55/64"-27M Multi-Thread Garden Hose Aerator Adaptor, Chrome (see photo) works so much better and seals tightly to both the hose and the kitchen faucet. Hooked the machine up and ran a short wash with a tiny bit of liquid detergent and a quick rinse to get the pungent smell out of the machine (hopefully). The drain hose u-shaped elbow device that is meant to hang the drain hose over the sink was useless on my kitchen sink because my sink is not at the very edge of the counter top but sits back a little further. The u-shaped elbow is not very large allowing it to hang into my sink as designed. Therefore, I removed the u-shaped elbow and just tied the drain hose to the water inlet hose with twist ties. (see photo) I will eventually try to find something to easily clamp/unclamp the drain hose to the water hose when in use or just use a zip tie to hold them together to ensure the hose doesn't go flying out of the sink when draining and spinning. Everything looked fine, so I grabbed some laundry. Some of the other reviewers may be exaggerating a little about how much you can actually fit into this machine and expect it to be cleaned properly. I was able to fit maybe a 1/3 to 1/2 of a load that would fit into a normal older style top loading machine, which is fine for me since I am single. Then starts the issue of water flowing onto my floor and I was not pleased with that. My floor is tile so it was really no big deal except that it was a lot of water and pretty inconvenient. This didn't happen the first time I ran the rinse cycle mentioned above so needless to say I was concerned. After some tedious troubleshooting, I figured out what the issue was. I have really strong water pressure and if the water pressure is on too strong, the water tends to go into the machine too fast and erratic and drip onto the lip of the top of the tub. (see photos) The lip is not very thick and the water was filling up the drain hole at the top of the tub faster than it could drain back into the tub, hence overflowing onto my floor. I think Giantex could make this lip around the top of the tub a little thicker/higher to avoid this from happening so easily. After resolving this issue by turning my water pressure way lower and allowing the machine to fill slower, all was good. The clothes washed great and the rinse and spin cycles are wonderful. The clothes came out damp and not sopping wet. I then tried to wash my queen size sheets and found that I really only felt comfortable washing the flat and fitted sheets together with no pillowcases or even better yet, wash the flat sheet separately with 2 of my pillowcases and the fitted sheet separately with my other 2 pillowcases. It just seemed to be overloaded with the entire sheet set in the machine. I think I read someone saying they could fit a quilt into this machine, but I don't see that happening. I ended up doing about 6 additional loads and everything works seamlessly now. I haven't washed towels yet so I am not sure how many bath towels will fit in a single wash. However, I did run a second spin cycle on one load and the clothes came out even more dry than before, which would probably work great for towels or heavier items that take a long time to dry. Lastly, I also purchased this appliance dolly, Stalwart Adjustable Sized Telescopic Furniture Dolly Roller which I read fits perfectly. Au contraire mon ami! The smallest this dolly would go was still almost too large for the machine to set on without falling through the middle. I have a very small apartment and need the dolly to be exactly the same size as the washer. I took a hacksaw and shortened all four rods to the length needed to allow the dolly to shrink and fit snugly under the machine. Now all is great and the washer on the dolly fits snugly in its resting place and still fits under my countertop. Overall, I am extremely happy with this washer after doing about 7 loads of laundry thus far. My suggestions would be to do more research on the adapters to fit your specific faucet because it would appear the provided water hose will not fit any sink in the USA - maybe if you are hooking it to a regular washing machine/laundry hookup, it would work fine. Also, do not turn the water pressure on full blast unless your floors need to be mopped and then you can just kill two birds with one stone. Haha! Additionally, if you want to purchase a dolly, try to find one that will shrink to a smaller size more suited for this machine unless you have a hacksaw to shorten the poles on the model mentioned above. Very much a happy camper with my little R2D2 washing machine (see photo) save the few insignificant and minor design flaws. I hope this washer lasts a long time and makes me proud.