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West Bend IT500 Iced Tea Maker or Iced Coffee Maker Includes an Infusion Tube to Customize the Flavor, Features Auto Shut-Off, 2.75-Quart, Black

4.2 4.2 out of 5 stars 1,179 ratings

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Purchase options and add-ons

Brand West Bend
Color Black
Product Dimensions 6.25"D x 9"W x 14.25"H
Special Feature Manual
Coffee Maker Type Drip Coffee Machine
Capacity
88 Fluid Ounces
Material
Plastic
Item Weight
2.25 Pounds
Wattage
700 watts

About this item

  • PERFECT TEA: Custom-brew iced tea or iced coffee the way you like it with the brew strength selector. Eliminate brew-time guesswork by controlling the strength of brewed beverage for a perfect pitcher every time
  • CUSTOM FLAVORS: Infusion tube allows you to customize the flavor of your iced beverage after brewing. Add some fruits or herbs for a truly unique experience
  • CONVENIENT: Make tea using either bagged or loose tea
  • FILTER: Mesh filter is removable for easy cleaning
  • GLASS PITCHER: 2.75-quart glass pitcher makes enough tea to satisfy everyone and comes with a brew-through lid for storage

Customer ratings by feature

Flavor
4.4 4.4
Easy to use
4.4 4.4
Sheerness
4.3 4.3
Easy to clean
4.1 4.1

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$19.98
Get it as soon as Sunday, Mar 31
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$6.18 ($0.26/Count)
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West Bend IT500 Iced Tea Maker or Iced Coffee Maker Includes an Infusion Tube to Customize the Flavor, Features Auto Shut-Off, 2.75-Quart, Black
West Bend IT500 Iced Tea Maker or Iced Coffee Maker Includes an Infusion Tube to Customize the Flavor, Features Auto Shut-Off, 2.75-Quart, Black
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Price$19.98-20% $39.99
List:$49.99
$49.95$49.95$43.99$58.99
Delivery
Get it as soon as Sunday, Mar 31
Get it as soon as Tuesday, Apr 2
Get it Apr 2 - 5
Get it Apr 2 - 5
Get it as soon as Sunday, Mar 31
Get it as soon as Sunday, Mar 31
Customer Ratings
Easy to use
4.4
4.3
4.4
4.5
3.5
4.4
Easy to clean
4.1
4.3
4.6
4.5
3.7
4.4
Flavor
4.4
4.3
4.2
4.3
4.4
Sold By
Amazon.com
Amazon.com
Lavo Home - Unique Imports, Better Service!
Lavo Home - Unique Imports, Better Service!
KINGTOO
Litifo
capacity
88 fluid ounces
96 fluid ounces
64 ounces
64 ounces
2 quarts
2 quarts
material
Plastic
Stainless Steel
Plastic
Glass
Stainless Steel, Plastic
input interface
buttons
buttons
dial
dial
buttons
buttons
wattage
700 watts
900 watts
800 watts
800 watts
950 watts
model name
Fresh Flavorful Iced Tea and Coffee Maker
HomeCraft HCIT3BS 3-Quart Black Stainless Steel Café' Iced Tea And Iced Coffee
IT500A-G
weight
2.25 pounds
5.21 pounds
1.91 kilograms

From the brand


From the manufacturer

West Bend Fresh Iced Tea and Coffee Maker, Black

  • Custom-brew iced tea or iced coffee the way you like it with the brew strength selector. Eliminate brew-time guesswork by controlling the strength of brewed beverage for a perfect pitcher every time.
  • Infusion tube allows you to customize the flavor of your iced beverage after brewing. Add some fruits or herbs for a truly unique experience.
  • Make tea using either bagged or loose tea.
  • Mesh filter is removable for easy cleaning.
  • 2.75-quart glass pitcher makes enough tea to satisfy everyone and comes with a brew-through lid for storage.
  • Iced tea maker automatically shuts off when brew cycle is complete.

Product information

Warranty & Support

Manufacturer’s warranty can be requested from customer service. Click here to make a request to customer service.

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West Bend IT500 Iced Tea Maker or Iced Coffee Maker Includes an Infusion Tube to Customize the Flavor, Features Auto Shut-Off, 2.75-Quart, Black


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Product Description

The West Bend Iced Tea Maker allows you to create cold, flavorful iced tea or iced coffee at the touch of a button. Adjustable brew-strength selector. Includes infusion tube to create a variety of flavored drinks. 2.75-qt. dishwasher safe glass pitcher. Automatic shut-off and built-in drip tray. Brew loose and bagged tea or coffee!

Product guides and documents

Customer reviews

4.2 out of 5 stars
4.2 out of 5
1,179 global ratings

Customers say

Customers like the performance, speed, and ease of use of the ice tea maker. For example, they mention it works well, brews fast, and is easy to use with bagged or loose tea leaves. That said, some complain about the damage, value, and quality.

AI-generated from the text of customer reviews

34 customers mention30 positive4 negative

Customers like the performance of the ice tea maker. They say it works well, produces great results, and is easy to use. Some customers also appreciate the design and function of the product.

"...Good price too a value and it performs wonderfully. Quick brew." Read more

"The machine itself is great and easy to use, but the glass pitcher seemed very fragile, and my initial thought on this was spot on...." Read more

"Works good but not as good as the Mr. Coffee tea maker." Read more

"Works great." Read more

28 customers mention28 positive0 negative

Customers find the tea maker easy to use and convenient. They say it's easy to set up, brews quickly, and clean.

"The machine itself is great and easy to use, but the glass pitcher seemed very fragile, and my initial thought on this was spot on...." Read more

"...for the unit… but I do like the quality of the tea it makes and the ease of use, despite the design flaws...." Read more

"Easy to use. The brew strength slide button doesn't seem to stop at all the selections. But I leave it on the same one so no biggie...." Read more

"...I always hand wash mine. The maker makes great tea. Very easy to use with bagged or loose tea leaves. Has a black and stainless classy appearance." Read more

18 customers mention14 positive4 negative

Customers like the speed of the tea maker. They mention it's easy to use, brews fast, and makes good tea pretty quick.

"...Good price too a value and it performs wonderfully. Quick brew." Read more

"Great results - fast and easy iced tea. The pitcher's bottom is so thin that when ice strikes it sounds like it is going to shatter." Read more

"Easy set up; brews quickly; easy to clean. Wish the pitcher was a bit larger" Read more

"This tea brewer makes fast tea and it is so good!" Read more

13 customers mention11 positive2 negative

Customers like the ease of cleaning the iced tea maker. They mention that the glass pitcher is easy to keep clean and that it keeps the tea fresh and does not stain.

"...The glass pitcher is easy to keep clean. I Would recommend!" Read more

"Easy set up; brews quickly; easy to clean. Wish the pitcher was a bit larger" Read more

"...The brewing strength is perfect and always consistent. It’s easy to clean and the glass pitcher is sturdy." Read more

"...I love the glass pitcher as it keeps the tea fresh and does not stain." Read more

186 customers mention85 positive101 negative

Customers are mixed about the quality of the tea maker. Some mention that it makes good tea, while others say that the glass pitcher seemed very fragile.

"We love this iced tea maker it makes wonderful tasting tea. Good price too a value and it performs wonderfully. Quick brew." Read more

"I love almost everything about it except…the glass pitcher is very thin & fragile ! I’m sure it will crack soon!" Read more

"Good quality and makes good tea. The lid won’t stay shut." Read more

"The machine itself is great and easy to use, but the glass pitcher seemed very fragile, and my initial thought on this was spot on...." Read more

25 customers mention10 positive15 negative

Customers are mixed about the value of the ice tea maker. Some mention it's definitely worth the price, a great buy, and pays for itself quickly. However, others say it'd be a waste of money.

"...If I had not thrown the box away, I would have sent it back. Waste of money" Read more

"We love this iced tea maker it makes wonderful tasting tea. Good price too a value and it performs wonderfully. Quick brew." Read more

"...be a cheap device at least in my opinion and it feels very light and cheap, made mostly of plastic. Pretty annoying." Read more

"...Makes the best tasting ice tea. Worth every penny and pays for itself quickly if you buy ice tea anywhere." Read more

24 customers mention0 positive24 negative

Customers are dissatisfied with the closure of the tea infuser. They mention that it doesn't close, it's difficult to close, and it condenses on the lid and runs down when you open it.

"Good quality and makes good tea. The lid won’t stay shut." Read more

"...-of annoyance is how much water condensates on the lid and runs down when you open it, potentially giving a big burst of steam out of the sprayer..." Read more

"...The cover over the basket for the tea bags doesn't close all the way. Used it today for the 2nd time and it bowed even worse...." Read more

"I dislike that the lid sometimes does not close all the way and the lid on the pitcher doesn't seal so you need to hold it while serving tea" Read more

18 customers mention0 positive18 negative

Customers are dissatisfied with the damage of the coffee maker. They mention that the top lid warped really badly after one use, the door to basket and water reservoir warped right away, and the plastic frame was warped when they got it. The product warps over time and distorted after the first use. The glass is super thin and the lid warp from the heat of the steam.

"...The lid of the pitcher also came warped as did one of the baskets where the tea or coffee grinds go...." Read more

"...I have the same other complaints as everyone else; the lid warps from the heat of the steam and won't stay closed, and I just _know_ the pitcher is..." Read more

"...Plastic top is very thin too and as others have mentioned, warps over time...." Read more

"...The top warped so bad it would not close and never got a chance to make tea...." Read more

Tea Maker is Good; Pitcher is NOT!
3 Stars
Tea Maker is Good; Pitcher is NOT!
Pitcher broke while I was stirring the tea not even 2 month after receiving the product. Very disappointing.
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Reviewed in the United States on September 15, 2022
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Reviewed in the United States on July 18, 2023
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1.0 out of 5 stars Pitcher Breaks Easily
Reviewed in the United States on July 18, 2023
The machine itself is great and easy to use, but the glass pitcher seemed very fragile, and my initial thought on this was spot on. During our third use of the pitcher just adding ice to it caused the bottom to crack. The lid of the pitcher also came warped as did one of the baskets where the tea or coffee grinds go. Contacting West End customer support that is listed here on Amazon was useless because the call doesn't go through, and when I finally did contact them via a chat on their website, they refused to send me a replacement and wanted to charge me $14.95 for shipping an entire new product. Amazon would not take the product back either because it was 4 days after the return window. Ridiculous when this product was only a month old and used 4 times. I ended up buying a clear plastic pitcher at the dollar store to use with the tea maker and that pitcher is a lot more durable than the one that came with this product.
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4 people found this helpful
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Reviewed in the United States on March 8, 2024
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Reviewed in the United States on March 16, 2024