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Avalon Top Loading Water Cooler Dispenser - Hot & Cold Water, Child Safety Lock, Innovative Slim Design, Holds 3 or 5 Gallon Bottles - UL Listed

4.2 out of 5 stars 3,152 ratings

$129.99 with 32 percent savings
List Price: $189.99
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Style: Dispenser
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Purchase options and add-ons

Color White
Material Stainless Steel
Capacity 5 Gallons
Brand Avalon
Product Dimensions 14.3"D x 14.5"W x 46.5"H

About this item

  • HOT & COLD WATER SPOUTS: When you use our water cooler dispenser you can choose between a Crisp Cold & Piping Hot Output, making it ideal for cool refreshments or toasty beverages.
  • CHILD SAFE: Our water cooler dispenser is UL Listed and features a child safety lock on the hot water spout so the entire family can use it worry free!
  • INNOVATIVE & STYLISH DESIGN: Avalon’s Top Loading Water Cooler Dispenser features a slim design that won’t look bulky, even in small spaces, and fits in any corner of the home.
  • TIME SAVING: Our top loading water cooler dispenser saves time when you need to make a quick cup of tea, hot cocoa, or instant soup! You never have to wait for a pot or kettle to boil.
  • TOP LOADING DISPENSER: This water cooler dispenser loads from the top & allows you to spot if the dispenser is running out of water, which is a great feature for office settings.

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Product information

Color White
Material Stainless Steel
Capacity 5 Gallons
Brand Avalon
Product Dimensions 14.3"D x 14.5"W x 46.5"H
Style Dispenser
Wattage 420 watts
Installation Type Freestanding
Access Location Top
Number of settings 2
Power Source Corded Electric
Global Trade Identification Number 00811691020778
UPC 811691020778
Manufacturer Avalon
Item Weight 35.7 pounds
ASIN B0125S2K0M
Item model number WCBD2B
Customer Reviews
4.2 out of 5 stars 3,152 ratings

4.2 out of 5 stars
Best Sellers Rank #399,727 in Home & Kitchen (See Top 100 in Home & Kitchen)
#64 in Water Coolers
Is Discontinued By Manufacturer No
Volume 5 Fluid Ounces
Form Factor Stand Alone
Warranty Description 1 year hassle free.
Batteries required No
Included Components Water Cooler

Warranty & Support

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Avalon Top Loading Water Cooler Dispenser - Hot & Cold Water, Child Safety Lock, Innovative Slim Design, Holds 3 or 5 Gallon Bottles - UL Listed


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From the manufacturer

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Product Description

The Avalon Hot/Cold Water Cooler is made with innovation and style. The easy-to-use paddle spouts make it so much more convenient to use. Simply press your cup against the paddle to let the flow of water to come out. The machines highly efficient compressor makes the cold water crisp and ice cold at approximately 47° F without the need of adding ice cubes to your drink. The hot faucet is hot enough to cook one's tea or coffee or any other steaming hot beverage at approximately 185° F. Due to the extremely hot water, we’ve added a child safety lock on the hot water faucet. The dimensions are 11.25x10.75x42 inches. The water cooler is UL listed and complies with all standards of Energy Star. Dispensing area: 9 x 3.25 x 7 Inches, drip tray: Removable, No Drain, Heating Power: 420W, Cooling Power: 100w

Top Brand: Avalon

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Avalon Top Loading Water Cooler Dispenser - Hot & Cold Water, Child Safety Lock, Innovative Slim Design, Holds 3 or 5 Gallon Bottles - UL Listed
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Price-32% $129.99
List:$189.99
$119.99$209.00-24% $189.99
List:$249.99
$99.99$192.86
Delivery
Get it May 15 - 20
Get it May 8 - 12
Get it as soon as Thursday, May 8
Get it as soon as Wednesday, May 7
Get it May 15 - 20
Get it as soon as Wednesday, May 7
Customer Ratings
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capacity
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number of settings
upper temperature rate
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Customer reviews

4.2 out of 5 stars
3,152 global ratings

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Customers say

Customers find the water dispenser works well, particularly for making hot tea, and appreciate its hot and cold water options. The product is easy to set up and offers good value for money, with one customer noting it's easy on their electric bill. The build quality and noise level receive mixed feedback - while some find it well-made and quiet, others report durability issues and describe the compressor as particularly noisy. The water flow also gets mixed reviews, with some saying it pours quickly while others mention it barely trickles out.

AI-generated from the text of customer reviews

453 customers mention "Water temperature"349 positive104 negative

Customers appreciate the water dispenser's ability to provide both hot and cold water, with one customer noting that the cold water is refreshingly chilled without hurting their teeth.

"...There is also a hot water dispenser on this cooler but I have not tried it out yet.. If you decide you want to use the hot water, there is a..." Read more

"...Overall, this cooler is perfect for us, as we go through many bottles of water a month. Whether hot or cold, it's done the job well...." Read more

"...I chose this basic design, top loading water cooler, and I couldn't be happier. If I experience any issues, I will update this review...." Read more

"...When it was working it did a great job of keeping the water cold or hot, but to have it less than a year and to have it leaking is unacceptable to..." Read more

444 customers mention "Functionality"368 positive76 negative

Customers find that the water dispenser works well, particularly for making hot tea.

"...Overall, I am VERY happy with this product. It works very well, gives me cold water, saves room, and is very easy to use...." Read more

"...Whether hot or cold, it's done the job well. Even though we did have a leaking spigot, the Avalon Customer Service was Excellent!..." Read more

"...Return was easy, I bought another one because I liked the look, the features, and the price. It isn't used that much...." Read more

"...and that resolved the leakage issue. The unit works great though we don't use the cooling section, only the hot water section...." Read more

152 customers mention "Ease of use"143 positive9 negative

Customers find the water dispenser easy to use, with simple loading and fast installation, and one customer mentions it's particularly convenient for elderly users.

"...do is place the cup against the tab and the water comes right out, so easy to do, and can be done one handed...." Read more

"...Not much to getting it up and running – quite easy, actually. It's been used heavily on a daily basis and works quite well...." Read more

"Easy to install. Very quiet. Water is nicely chilled." Read more

"...It is a nice looking unit, dispenses hot and cold water quickly and easily, and provides functions I didn't have with the cooler I was replacing...." Read more

129 customers mention "Value for money"102 positive27 negative

Customers find the water cooler to be a great value, appreciating its quality and noting that it saves them money, with one customer mentioning it's easy on their electric bill.

"This thing was spectacular while it lasted and the price was more affordable than other coolers of the same specifications...." Read more

"Decent price, sturdy, temperature adjusts quickly. It is a little noisy when the cooler runs but this doesn’t last, so we have adjusted to the noise...." Read more

"...I still feel it was worth the price we paid for it!..." Read more

"...probably ingesting chemicals leeched into the water by whatever cheap plastic tank or tubing they use to construct this product...." Read more

143 customers mention "Build quality"83 positive60 negative

Customers have mixed experiences with the water dispenser's build quality, with some finding it well made and durable, while others report it breaking down and being unreliable.

"...It's been used heavily on a daily basis and works quite well. Fast forward and it's now August 2019...." Read more

"...It still loses a star for the build quality weakness of having the leak in the first place...." Read more

"...It looks great and appears to be well made. The hot water is actually hot although I did not measure the temp...." Read more

"...It's a shame because the build quality seemed sturdy, but if it can't do it's one job of containing water until ready to drink, there's no reason to..." Read more

120 customers mention "Noise level"62 positive58 negative

Customers have mixed opinions about the water dispenser's noise level, with some finding it very quiet and running pretty quietly, while others report that the compressor is particularly noisy and produces a pulsating grinding sound.

"...The noise is seriously almost non-existent. It looks great and appears to be well made...." Read more

"...Also, makes a little noise when it's running, but nothing unbearable. I would avoid this product if I were you...." Read more

"Easy to install. Very quiet. Water is nicely chilled." Read more

"...It was a little noisy when it was heating or cooling water but I have an air purifier in the same room and I’d say it was only slightly louder than..." Read more

117 customers mention "Water flow"68 positive49 negative

Customers have mixed experiences with the water flow: while some report it pours quickly and is excellent, others mention that it barely trickles out and gets water sprayed everywhere.

"...all you need to do is place the cup against the tab and the water comes right out, so easy to do, and can be done one handed...." Read more

"...The issue is the reservoir up top where the water first feeds in overflows and the water slowly spills out...." Read more

"...the top loading feature over the bottom loading as water flow isn't dependent on electricity in case of a power outage, nor are we tied to the pump..." Read more

"...It is a nice looking unit, dispenses hot and cold water quickly and easily, and provides functions I didn't have with the cooler I was replacing...." Read more

161 customers mention "Leakage"18 positive143 negative

Customers report issues with the water dispenser leaking from the top and dripping from the hot water spigot.

"...A problem developed: the cold water tap began leaking! Jiggling the spigot did not help. Researching the issue didn't lead to much...." Read more

"...It's now April of 2024 and the unit leaked out all over the carpet at work and now we have water stains and an unusable water cooler...." Read more

"Started leaking less than 2 years of use. I may be able to fix it, but I think that 2yrs before it leaks is unacceptable to me...." Read more

"...I would avoid this product if I were you. It is just too prone to leaking based on other reviews, my experience, and what I can see of the build..." Read more

Good value
4 out of 5 stars
Good value
Decent price, sturdy, temperature adjusts quickly. It is a little noisy when the cooler runs but this doesn’t last, so we have adjusted to the noise. It is tricky to fill small opening water bottles- this is probably what I like least, trying to line it up on an angle and not spill any. This would be the perfect machine if the tray area was just a little taller so that a standard plastic water bottle would be able to sit on the tray when being filled
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Top reviews from the United States

  • Reviewed in the United States on August 19, 2015
    Style: DispenserVerified Purchase
    I go through a ton of water in a day, and am not a huge fan of tap water, which means about 10 jugs of water at a time sitting around my house. Which also leads to the problem of making sure I have water jugs in the fridge so they are cold, which has not always happened, hence the reason I decided to try out the Avalon Hot/Cold Top Loading Water Cooler!! I have been wanting a water cooler for a while now and finally decided to go ahead and get one.

    These take 3 or 5 gallon jugs which sit on the machine perfectly, and of course the water lasts a lot longer than gallon jugs. When the item arrives, you are pretty much ready to use it, place your water jug on the top, let the water bubble out and fill the tank, plug the cooler in and turn on the switch. The first time I used this, I went back an hour later to test the water, and it was VERY cold, love it! To get the water itself out, all you need to do is place the cup against the tab and the water comes right out, so easy to do, and can be done one handed.

    There is also a hot water dispenser on this cooler but I have not tried it out yet.. If you decide you want to use the hot water, there is a separate switch on the back to turn on for just hot water.

    If you would like to mount the water cooler, it does come with hardware for you to do this. I did not use it, I just placed the water cooler in a cooler in my kitchen.

    I will say I was not a huge fan of the shipping and packaging, and did need to order a replacement, but it was sent out in a few days. I would recommend more protection during shipment. However, I am rating the product in this review, not shipment.

    Overall, I am VERY happy with this product. It works very well, gives me cold water, saves room, and is very easy to use.

    I received this product at a discount in exchange for my honest opinion
    13 people found this helpful
    Report
  • Reviewed in the United States on August 13, 2019
    Style: DispenserVerified Purchase
    We needed to replace our old watercooler that died last year. Having a functioning cooler with both hot and cold dispensing is critical at our office! Did some research and eventually went with this Avalon model as it had good reviews. It was delivered in October 2018. Not much to getting it up and running – quite easy, actually. It's been used heavily on a daily basis and works quite well.

    Fast forward and it's now August 2019. A problem developed: the cold water tap began leaking! Jiggling the spigot did not help. Researching the issue didn't lead to much. We were faced with an unnecessary expense of replacing the nearly brand new cooler way too soon.

    Finally, I went ahead and emailed Avalon's support, not expecting much. However, I was pleasantly surprised to have received a very prompt reply from the Avalon Customer Support rep, Karissa J. She identified the potential issue(s) and sent me multiple support web links with videos and "how-to's" to try and solve the problem myself.

    The leading culprit was likely to be some kind of debris in the line or spigot, causing the leak. A fairly common issue with ALL coolers, from what I've just learned. Unfortunately, I was initially not able to clear it myself. Karissa corresponded with me a number of times to try and resolve the problem quickly. Ultimately, a new spigot replacement (under warranty) was sent to us.

    Installing the new spigot was fairly straightforward. The "how-to" videos were enormously helpful with that process. And yes, the issue is now resolved! A new bottle was placed on the unit and NO leak! The cooler is back in business and we're all happy again.

    Overall, this cooler is perfect for us, as we go through many bottles of water a month. Whether hot or cold, it's done the job well. Even though we did have a leaking spigot, the Avalon Customer Service was Excellent! Have to thank Karissa again for going above and beyond in helping us resolve the problem quickly.
    20 people found this helpful
    Report
  • Reviewed in the United States on July 13, 2023
    Style: DispenserVerified Purchase
    At first I was going to go all out and buy a bottom loading, high dollar water cooler, but some of the bad reviews and problems people experienced scared me. So I chose to go with a basic and functional design. I didn't want digital touch buttons that could fail or a pump system that might leak.

    I chose this basic design, top loading water cooler, and I couldn't be happier. If I experience any issues, I will update this review.

    The noise is seriously almost non-existent. It looks great and appears to be well made. The hot water is actually hot although I did not measure the temp. The cold water is very cold too.

    It was a good buy.
    Customer image
    5.0 out of 5 stars
    Simplicity, Excellent Design, Functional

    Reviewed in the United States on July 13, 2023
    At first I was going to go all out and buy a bottom loading, high dollar water cooler, but some of the bad reviews and problems people experienced scared me. So I chose to go with a basic and functional design. I didn't want digital touch buttons that could fail or a pump system that might leak.

    I chose this basic design, top loading water cooler, and I couldn't be happier. If I experience any issues, I will update this review.

    The noise is seriously almost non-existent. It looks great and appears to be well made. The hot water is actually hot although I did not measure the temp. The cold water is very cold too.

    It was a good buy.
    Images in this review
    Customer image
    20 people found this helpful
    Report
  • Reviewed in the United States on April 23, 2024
    Style: DispenserVerified Purchase
    Bought this in May of 2023 for use at a small office. It's now April of 2024 and the unit leaked out all over the carpet at work and now we have water stains and an unusable water cooler. I checked it to make sure it wasn't a faulty tank of water, and it is not. When it was working it did a great job of keeping the water cold or hot, but to have it less than a year and to have it leaking is unacceptable to me.

    My office only has 5 people using this unit and we're not all big water drinkers so it was surprising to see this have an issue so quickly. Unfortunately this item only carries a 30 day warranty so it seems I'm out of luck. It's a shame because the build quality seemed sturdy, but if it can't do it's one job of containing water until ready to drink, there's no reason to purchase from this company again.
    8 people found this helpful
    Report

Top reviews from other countries

  • Berny
    5.0 out of 5 stars Damaged and scratched.
    Reviewed in Canada on April 14, 2025
    Style: DispenserVerified Purchase
    Great product so far. Hot and cold water. Top Loader more reliable than bottom loader as pump and leaks from the other bottom loader from avalon. I thought it was scratched but the tape they use is abrasive and it was not a scratch it was just tape residue.
  • Benoit Guilbert
    5.0 out of 5 stars good customer service
    Reviewed in Canada on September 15, 2022
    Style: DispenserVerified Purchase
    I received a unit and it worked well, for 3 days, then , the cooler stopped working all together, I contacted customer service , they sent me a few hints, and after a few communication, they told me to return it to amazon
    So they did an advance replacement, and they sent me a new one. I installed the new one , returned the old one in the box of the new one, and , in a week every thing was pretty much over, the unit makes a little bit more noise the the cooler I had before , but, nothing too alarming, I use it with a Santevia water purifier on top, and Santevia has a video telling you how to adapt the cooler for it . great result at the end, the water heater work very well as well. its nice to be able to put it on and off when you need it . So over all, if you include the good customer's service from both Avalon and Amazon , I am satisfied since at the end , the story is a happy one,
  • Aaron Elfassy
    4.0 out of 5 stars Gets the job done
    Reviewed in Canada on February 20, 2024
    Style: DispenserVerified Purchase
    Better quality than I expected. Does both heating and cooling. Hot water comes out just very warm though.
  • Mercedes 500
    5.0 out of 5 stars Company that stands behind their products
    Reviewed in Canada on April 16, 2023
    Style: DispenserVerified Purchase
    Unfortunately I received one slightly damaged and noisey when cooling function was on. I contacted the company about said issues. In my opinion they went above and beyond to keep a happy customer. They sent me a replacement unit. I think how well they treated me speaks volumes. These are nice looking units that function well at what I would consider a very reasonable price. My previous Cascade cooler lasted almost 35 years. I don't think anything these days will match that. Still good value though.
  • Amazon Customer
    1.0 out of 5 stars *DO NOT BUY* Leaked all over my floor in barely 3 weeks
    Reviewed in Canada on September 24, 2023
    Style: DispenserVerified Purchase
    This thing arrived broken. The LED lights were never installed. I woke up at 1am, hearing a dripping noise and the cold water spigot was leaking all over the floor. This happened only DAYS after Amazons return window closed. Had to deal with Avalon, who were responsive- but would not give me a refund. They are sending another cooler, that I don't want. Buyer beware, the quality control is lacking on these, don't be fooled by the higher price, these are junk.