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Wansview Security Camera Indoor, 360 Degree WiFi Home Security Cameras for Pet/Dog/Nanny, 2 Way Audio Night Vision, Works with Alexa, with TF Card Slot and Cloud, 2.4Ghz, Q5 (Black, 3MP)

4.3 out of 5 stars 37,423 ratings
$19.99 with 26 percent savings
List Price: $26.99
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Size: 3MP
Color: Black
This item is certified to work with Alexa
WORKS WITH ALEXA
Add voice control by combining with a screen Alexa device
  • This item
  • +
  • Alexa Device
    Required
  • =

  • “Alexa, show the front door camera.”

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Recommended Uses For Product Pet Monitoring, Baby Monitoring, Indoor Security
Brand wansview
Model Name Q5
Connectivity Technology Wired
Special Feature Local Recording, HD Resolution, 2-Way Audio, Night Vision, PTZ Technology

About this item

  • High 2K WiFi IP Camera: With 2K resolution, wansview home camera displays a crystal clear smooth live video, you can keep an eye on your home anytime anywhere. Camera works with 2.4G WiFi. 5G is not supported
  • Two-way Audio & Works with Alexa: Built-in microphone & speaker offer to communicate with your loved ones when you are out. Works with Alexa, ask Alexa to show your front door, baby room, or anywhere else you have your Wansview WiFi camera
  • Smart Pan/Tilt & Crystal Night Vision: 105° wide-angle enhanced lens combined with 320° horizontal & 80° vertical rotation range create a complete 360° coverage and 4X digital zoom to enlarge the video to see details clearly. 4 pcs 940nm IR LEDs give you clear Black/White picture in pitch dark up to 5 meters, no light pollution
  • Real-time Motion Alert: Alert notification and 10s video will be sent to your phone, just open Wansview cloud app to check quickly what is going on, will not miss any important movements. SD card and Cloud Storage are optional and SD card is not included
  • Security and Privacy Protection: Financial Encryption Technology for cloud storage, the highest protection of the data for privacy. No one can access your camera or information without your permission
› See more product details

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  3. Sustainability features

    This product has sustainability features recognized by trusted certifications.
    Recycled materials
    Contains at least 95% recycled material.
    As certified by
    Recycled Claim Standard 100

    Recycled Claim Standard 100

    Products certified to the Recycled Claim Standard (RCS) contain recycled content that has been independently verified at each stage of the supply chain, from the source to the final product. The purchase of Recycled Claim Standard (RCS) certified products demonstrates demand for recycled materials.
    Certification Body
    bio.inspecta AG
    Certification Number
    TE-00297027

    Climate Pledge Friendly

    Discover more products with sustainability features.Learn more
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From the brand

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  2. Founded in 2002, Wansview is a leading manufacturer of IP cameras and one of the earliest manufacturers capable of developing, producing, and selling IP cameras.

    After 10 years of unremitting efforts, Wansview has become a modern enterprise by virtue of its strong R&D capability and independent intellectual property rights.

    Wansview products are highly evaluated by the market and welcomed by customers for the high quality and service.

  3. Wansview
  4. Q5B
    Q6
    q7
    Q72P

    Wansview Indoor Cameras

    Visit the Store

  5. W7
    W9
    g6
    B4

    Wansview Outdoor Cameras

    Visit the Store

  6. Wansview Automatic Pet Feeder

  7. compatibility
  8. 13
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Wansview Security Camera Indoor, 360 Degree WiFi Home Security Cameras for Pet/Dog/Nanny, 2 Way Audio Night Vision, Works with Alexa, with TF Card Slot and Cloud, 2.4Ghz, Q5 (Black, 3MP)
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Price-26% $19.99
List Price: $26.99		$24.99-43% $19.99
List: $34.99		-12% $14.98
Typical: $16.99		-10% $17.99
List: $19.99		-17% $19.99
Typical: $23.99
Delivery
Get it as soon as Tuesday, May 6
Get it as soon as Tuesday, May 6
Get it as soon as Tuesday, May 6
Get it as soon as Tuesday, May 6
Get it as soon as Tuesday, May 6
Get it as soon as Tuesday, May 6
Customer Ratings
4.34.3 out of 5 stars37,423
4.44.4 out of 5 stars425
4.44.4 out of 5 stars35,745
4.24.2 out of 5 stars427
4.34.3 out of 5 stars271
4.34.3 out of 5 stars9,430
Sold By
power source
video resolution
wireless tech
mounting type
alert type
number of channels
sensor technology
low light technology
video capture format
field of view
focus type

Product Description

Home Camera for Pet Dog Cat Monitor

Q5

105° Visual Angle

2 WAY AUDIO

Microphone & Speaker

sd card

SD Card Slot

Q5

Black & White Colors

Wansview Home Security Cameras

Q5 Indoor Camera-B

Buying Options

Q5 Indoor Camera-W

Buying Options

G6 Light Bulb Camera

Buying Options

W7 Outdoor Camera

Buying Options

W9 Outdoor Camera

Buying Options
Customer Reviews
4.3 out of 5 stars 37,423
4.3 out of 5 stars 37,423
4.1 out of 5 stars 1,929
4.4 out of 5 stars 2,300
4.3 out of 5 stars 3,453
Price
$19.99 $21.99 — — —
WiFi Connection
2.4Ghz WiFi 2.4Ghz WiFi 2.4Ghz WiFi 2.4Ghz WiFi 2.4Ghz WiFi
Video Stream
2K 2K 2K 2K 2K
Storage
Micro SD Card/Cloud Micro SD Card/Cloud Micro SD Card/Cloud Micro SD Card/Cloud Micro SD Card/Cloud
Night Vision
Infrared Infrared Infrared & Full Color Infrared Infrared
Power Port
Micro USB Micro USB E27 Socket USB-A USB-A
PTZ
✔ ✔ ✔ ✔ ✔
2-Way Audio
✔ ✔ ✔ ✔ ✔
Compatible with Alexa
✔ ✔ ✔ ✔ ✔

  • The description of "wireless" refers to this camera supporting 2.4GHz WiFi wireless connection. But it needs to be plugged in all the time for power supply.

  • Firstly, pls note that this camera only connects to 2.4ghz wifi; Secondly, pls ensure the indicator light is flashing blue and red slowly, which means the camera is ready for connection. The detailed instruction pls refer to the user manual.

  • No, this is optional. Each user enjoys a 30-day free trial of cloud storage, which can help you know more advanced features of our camera. You can then decide whether or not to subscribe.

  • No. It only connects with 2.4ghz wifi. Most routers supports 2.4ghz and 5ghz at the same time. You can check the router settings first.

  • If you insert a micro SD card (up to 128GB) but no memory card storage setting, it's because the card is not recognized by the camera. You can format the card to FAT 32 or exFAT; try another SD card; restart the camera and update its firmware.

What's in the box

  • Mounting accessories, Power adapter, Quick installation guide, Camera body,cable

    • Product guides and documents

    User Manual (PDF)
    User Guide (PDF)

    Product information

    Indoor/Outdoor Usage Indoor
    Compatible Devices Smartphone
    Power Source Corded Electric
    Connectivity Protocol Wi-Fi
    Controller Type iOS, Android
    Mounting Type Wall Mount
    Video Capture Resolution 1296p
    Color Black
    Number of Items 1
    Included Components Mounting accessories, Power adapter, Quick installation guide, Camera body,cable
    Number of Channels 2
    Wireless Communication Technology Wi-Fi
    Form Factor Dome
    Effective Video Resolution 1080 Pixels
    Viewing Angle 105 Degrees
    Wattage 5 watts
    Item dimensions L x W x H 2.83 x 2.83 x 4 inches
    Water Resistance Level Waterproof
    Batteries Required? No
    Field Of View 360 Degrees
    Low light technology Night Color
    Zoom Type Digital Zoom
    Alert Type Motion Only
    Room Type Kitchen, Bedroom, Living Room, Classroom, Study Room, Nursery, Dining Room
    Video Capture Format MJPEG
    Specific Uses For Product Inside
    Unit Count 1.0 Count
    Photo Sensor Technology CMOS
    International Protection Rating IP65
    Control Method App
    Number of IR LEDs 4
    Global Trade Identification Number 00715444933561
    UPC 715444933561
    Product Dimensions 2.83 x 2.83 x 4 inches
    Item Weight 13.1 ounces
    ASIN B07QKXM2D3
    Item model number Q5
    Customer Reviews
    4.3 out of 5 stars 37,423 ratings

    4.3 out of 5 stars
    Best Sellers Rank #30 in Dome Surveillance Cameras
    Date First Available April 11, 2019
    Manufacturer wansview
    Country of Origin China

    Warranty & Support

    Product Warranty: For warranty information about this product, please click here

    Feedback

    Wansview Security Camera Indoor, 360 Degree WiFi Home Security Cameras for Pet/Dog/Nanny, 2 Way Audio Night Vision, Works with Alexa, with TF Card Slot and Cloud, 2.4Ghz, Q5 (Black, 3MP)

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    Customer reviews

    4.3 out of 5 stars
    37,423 global ratings

    Review this product

    Share your thoughts with other customers
    Write a customer review

    Customers say

    Customers find the security camera easy to set up and use, with crystal clear 2K video and excellent night vision that automatically switches to black & white mode. The camera performs well with motion detection that alerts when movement is detected, and customers consider it good value for money, particularly noting its night vision capabilities. The connectivity receives mixed feedback, with some customers reporting easy WiFi network connection while others experience connection issues.

    AI-generated from the text of customer reviews

    Select to learn more

    4,966 customers mention "Camera functionality"4,397 positive569 negative

    Customers find that the security camera works great, with the app functioning well and the motion sensors performing effectively.

    "...purchased the Wansview Security Camera, and I'm extremely pleased with its performance!..." Read more

    "...The app works well, and makes setup incredibly easy. You just point the camera at your phone and it does everything else for you...." Read more

    "Works great and worth the price. Good quality pictures and functions. Very easy to use. Very sleek and durable. Connection is good too...." Read more

    "...Pros 1 it just works! I didn’t have to fuss and fight with it, didn’t really even read the manual aside from what app to download...." Read more

    3,597 customers mention "Ease of setup"3,389 positive208 negative

    Customers find the security camera easy to set up and use, with the app being particularly user-friendly.

    "...With motion detection alerts and a user-friendly app, this camera is an excellent value for anyone looking to enhance their home security...." Read more

    "...The app works well, and makes setup incredibly easy. You just point the camera at your phone and it does everything else for you...." Read more

    "...Good quality pictures and functions. Very easy to use. Very sleek and durable. Connection is good too. Little to no lag time...." Read more

    "This camera is very clear and easy to setup...." Read more

    3,573 customers mention "Picture quality"3,459 positive114 negative

    Customers praise the security camera's picture quality, particularly noting its crystal clear 2K video, good color image in daylight, and full HD 1080P resolution as advertised.

    "...The HD video quality is fantastic, and while I did encounter a hiccup during the setup, I reached out to their customer service, and Fannie was..." Read more

    "...Image quality and sound quality are great, and I appreciated the include wall mount hardware...." Read more

    "Works great and worth the price. Good quality pictures and functions. Very easy to use. Very sleek and durable. Connection is good too...." Read more

    "This camera is very clear and easy to setup...." Read more

    3,048 customers mention "Value for money"2,906 positive142 negative

    Customers find the security camera offers good value for money, with excellent night vision capabilities and no monthly fees.

    "...detection alerts and a user-friendly app, this camera is an excellent value for anyone looking to enhance their home security. Highly recommended!" Read more

    "...All in all, a fantastic camera for a very affordable price." Read more

    "Works great and worth the price. Good quality pictures and functions. Very easy to use. Very sleek and durable. Connection is good too...." Read more

    "...It’s just great. Not just good for the price just good. 10/10 I would buy again..." Read more

    2,197 customers mention "Quality"1,920 positive277 negative

    Customers are pleased with the camera's quality, noting its solid design and durability.

    "...Good quality pictures and functions. Very easy to use. Very sleek and durable. Connection is good too. Little to no lag time...." Read more

    "...The quality of the feed is also excellent, so much so that I play it in its SD variety..." Read more

    "...I like the sturdy, compact, and stubby build, as I use this for spying on my pets :) and to check if all the doors are locked at night...." Read more

    "...Once I got good ones they've been fairly reliable, but they still sometimes seem to have a negative effect on my Wifi network performance...." Read more

    1,596 customers mention "Motion detection"1,357 positive239 negative

    Customers appreciate the security camera's motion detection features, which alerts them every time it detects movement and can be adjusted for sensitivity.

    "...With motion detection alerts and a user-friendly app, this camera is an excellent value for anyone looking to enhance their home security...." Read more

    "...stuff it should like adjusting focus, adjusting lighting, moving without binding, taking pictures and videos from the app, reviewing footage… all..." Read more

    "...the "quiet" time between the recorded motions, so you see all motions in compact view. Each bar has start and end time...." Read more

    "I like that it has the option for 24/7 continuous recording and an SD card slot so a service subscription is not required...." Read more

    1,198 customers mention "Night vision"1,081 positive117 negative

    Customers praise the security camera's night vision capabilities, which automatically switches to black & white mode and illuminates several feet out.

    "...me to communicate with my family and pets, and the night vision works great even in low light...." Read more

    "...at all the normal camera stuff it should like adjusting focus, adjusting lighting, moving without binding, taking pictures and videos from the app,..." Read more

    "...The 2K video is crystal clear, with good night vision. I can see my crawling baby every move while I WFH...." Read more

    "...I have it set up in a 20x30 garage and it is able to throw enough light to see the opposite wall in total darkness...." Read more

    1,324 customers mention "Connectivity"447 positive877 negative

    Customers have mixed experiences with the camera's connectivity, with some reporting that it connects well and automatically reconnects to the internet, while others mention that it sometimes loses connection and stops working properly.

    "Good Cheap camera, only connection is wifi, there is no ethernet port. I finally got it to work with Blue Iris, here is the procedure...." Read more

    "...Very easy to use. Very sleek and durable. Connection is good too. Little to no lag time. Perfect to watch activity in my room when I’m gone." Read more

    "...reliable, but they still sometimes seem to have a negative effect on my Wifi network performance...." Read more

    "...I have had an issue with the wireless connection failing after a number of months, but customer service has gone out of their way, particularly Roxie..." Read more

    Video Quality is great
    5 out of 5 stars
    Video Quality is great
    Got this Camera to monitor my babies as I work from home. The setup was quick with the app. The 2K video is crystal clear, with good night vision. I can see my crawling baby every move while I WFH. The 360-degree pan is cool, moving smoothly to follow my kid, and I control it from my phone to check everywhere. The two-way audio is fun—I check in with that, and he hears me clearly. A good buy.
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    Top reviews from the United States

    • Capt Tripps
      5.0 out of 5 stars The price and quality.
      Reviewed in the United States on February 18, 2025
      Size: 3MPColor: BlackVerified Purchase
      I recently purchased the Wansview Security Camera, and I'm extremely pleased with its performance! The HD video quality is fantastic, and while I did encounter a hiccup during the setup, I reached out to their customer service, and Fannie was incredibly helpful in resolving the issue. The setup ended up being quick and easy after that. I love the two-way audio feature, which allows me to communicate with my family and pets, and the night vision works great even in low light. With motion detection alerts and a user-friendly app, this camera is an excellent value for anyone looking to enhance their home security. Highly recommended!
      Customer image
      Capt Tripps
      5.0 out of 5 stars
      The price and quality.

      Reviewed in the United States on February 18, 2025
      I recently purchased the Wansview Security Camera, and I'm extremely pleased with its performance! The HD video quality is fantastic, and while I did encounter a hiccup during the setup, I reached out to their customer service, and Fannie was incredibly helpful in resolving the issue. The setup ended up being quick and easy after that. I love the two-way audio feature, which allows me to communicate with my family and pets, and the night vision works great even in low light. With motion detection alerts and a user-friendly app, this camera is an excellent value for anyone looking to enhance their home security. Highly recommended!
      Images in this review
      Customer image
      4 people found this helpful
      Helpful
       Report
    • Lei-lei
      5.0 out of 5 stars Clear image & sound, simple setup
      Reviewed in the United States on April 21, 2025
      Size: 3MPColor: BlackVerified Purchase
      I've gotten a number of Wansview cameras over the years, and I've been quite happy with them. The app works well, and makes setup incredibly easy. You just point the camera at your phone and it does everything else for you.

      Image quality and sound quality are great, and I appreciated the include wall mount hardware. All in all, a fantastic camera for a very affordable price.
      Helpful
       Report
    • Kevin
      5.0 out of 5 stars Worth it
      Reviewed in the United States on March 13, 2025
      Size: 3MPColor: BlackVerified Purchase
      Works great and worth the price. Good quality pictures and functions. Very easy to use. Very sleek and durable. Connection is good too. Little to no lag time. Perfect to watch activity in my room when I’m gone.
      Customer image
      Kevin
      5.0 out of 5 stars
      Worth it

      Reviewed in the United States on March 13, 2025
      Works great and worth the price. Good quality pictures and functions. Very easy to use. Very sleek and durable. Connection is good too. Little to no lag time. Perfect to watch activity in my room when I’m gone.
      Images in this review
      Customer image
      One person found this helpful
      Helpful
       Report
    • Nathion
      4.0 out of 5 stars Wansview Camera
      Reviewed in the United States on March 28, 2025
      Size: 3MPColor: BlackVerified Purchase
      This camera is very clear and easy to setup. The only thing I don't like is that only one person can be logged in at a time in order to view the live feed. Other cameras we've had we both can be logged in at the same time. We just wanted to try something with a better picture and this one has it.
      One person found this helpful
      Helpful
       Report
    • JChiBears
      5.0 out of 5 stars Works amazing for the price
      Reviewed in the United States on October 20, 2022
      Size: 3MPColor: BlackVerified Purchase
      So I got this camera to monitor a stray with a severely fractured pelvis that I am fostering. It’s in a 30” kennel mounted in the top corner that’s covered by a sheet often. It’s always what we be considered “low light” so probably the least ideal conditions and I still love it. I have not one ounce of regret. Could it be better? Sure, but I have a feeling most of my cons are addressed in the higher tier items so I’m not complaining at all.

      Pros
      1 it just works! I didn’t have to fuss and fight with it, didn’t really even read the manual aside from what app to download. I had to try a few times to scan the QR code on my phone, it still only took 3 or 4 minutes.
      2 the clarity of the picture in normal & IR mode. It’s gives a nice defined image from close like I have it or across my apartment like when setting it up. it will work great when he’s all healed to maybe catch some fun cat antics in my apartment.
      3 on that point the connectivity on the wifi and cellular is fantastic!!! I haven’t had a single issue with it not connecting or behaving improperly once connected. It even warns on cellular that it may use alot of data. Take notes Wyze I think I could go on vacation and actually connect to this camera, I have been converted!
      4 It is great in low light, especially if you use the IR light in pitch black situations! I don’t because although the internet says cats can’t see infrared light my kitten disagrees when he tries to hide from the camera when I turn the IR on.
      5 the included mounting stuff works great. I may have made a frankenstein out of it now, but once it’s not in the cage that hardware will work great.
      6 it does well at all the normal camera stuff it should like adjusting focus, adjusting lighting, moving without binding, taking pictures and videos from the app, reviewing footage… all the normal stuff.

      Cons, they are slight and if I used it like a normal camera all but one wouldn’t be an issue.
      1 when you move the camera with the app the camera itself can make a very slight sound. Through the app, it’s a pretty loud sound. It wouldn’t be a problem if it wasn’t 16 inches or less from a hurt/scared kitty… it doesn’t surprise him after 2 days but he notices. Again it’s really barely noticeable.
      2 it sometimes makes a slight “clickity clack” when adjusting the focus when say I reach my hand in the cage. This might not be a thing if mounted more than 2 feet from something. It also may be switching to the non IR night vision (B&W). Again not real loud unless you’re right there, still not a problem.
      3 this one is the app, but again it’s probably because of the small kennel it’s in. I wish the motion detection could be less sensitive than it can currently be. Again when 1/3 of the image moves there’s not much you can do.
      4 this one isn’t specific to my situation, but I just wish the degrees of rotation for every camera movement up or down/side to side wasn’t so drastic. Not a complaint as the slightly higher priced offerings from WansView probably have finer rotation, I’m just cheap 😁

      In conclusion this is a great camera! I will recommend it to anyone that wants a camera to monitor something whether that’s property, pets, people, nature or the inside of a small kennel. It’s just great. Not just good for the price just good. 10/10 I would buy again
      Customer image
      JChiBears
      5.0 out of 5 stars
      Works amazing for the price

      Reviewed in the United States on October 20, 2022
      So I got this camera to monitor a stray with a severely fractured pelvis that I am fostering. It’s in a 30” kennel mounted in the top corner that’s covered by a sheet often. It’s always what we be considered “low light” so probably the least ideal conditions and I still love it. I have not one ounce of regret. Could it be better? Sure, but I have a feeling most of my cons are addressed in the higher tier items so I’m not complaining at all.

      Pros
      1 it just works! I didn’t have to fuss and fight with it, didn’t really even read the manual aside from what app to download. I had to try a few times to scan the QR code on my phone, it still only took 3 or 4 minutes.
      2 the clarity of the picture in normal & IR mode. It’s gives a nice defined image from close like I have it or across my apartment like when setting it up. it will work great when he’s all healed to maybe catch some fun cat antics in my apartment.
      3 on that point the connectivity on the wifi and cellular is fantastic!!! I haven’t had a single issue with it not connecting or behaving improperly once connected. It even warns on cellular that it may use alot of data. Take notes Wyze I think I could go on vacation and actually connect to this camera, I have been converted!
      4 It is great in low light, especially if you use the IR light in pitch black situations! I don’t because although the internet says cats can’t see infrared light my kitten disagrees when he tries to hide from the camera when I turn the IR on.
      5 the included mounting stuff works great. I may have made a frankenstein out of it now, but once it’s not in the cage that hardware will work great.
      6 it does well at all the normal camera stuff it should like adjusting focus, adjusting lighting, moving without binding, taking pictures and videos from the app, reviewing footage… all the normal stuff.

      Cons, they are slight and if I used it like a normal camera all but one wouldn’t be an issue.
      1 when you move the camera with the app the camera itself can make a very slight sound. Through the app, it’s a pretty loud sound. It wouldn’t be a problem if it wasn’t 16 inches or less from a hurt/scared kitty… it doesn’t surprise him after 2 days but he notices. Again it’s really barely noticeable.
      2 it sometimes makes a slight “clickity clack” when adjusting the focus when say I reach my hand in the cage. This might not be a thing if mounted more than 2 feet from something. It also may be switching to the non IR night vision (B&W). Again not real loud unless you’re right there, still not a problem.
      3 this one is the app, but again it’s probably because of the small kennel it’s in. I wish the motion detection could be less sensitive than it can currently be. Again when 1/3 of the image moves there’s not much you can do.
      4 this one isn’t specific to my situation, but I just wish the degrees of rotation for every camera movement up or down/side to side wasn’t so drastic. Not a complaint as the slightly higher priced offerings from WansView probably have finer rotation, I’m just cheap 😁

      In conclusion this is a great camera! I will recommend it to anyone that wants a camera to monitor something whether that’s property, pets, people, nature or the inside of a small kennel. It’s just great. Not just good for the price just good. 10/10 I would buy again
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    • Joseph Lawless
      5.0 out of 5 stars Excellent Customer Service and Shockingly Easy to Use
      Reviewed in the United States on September 24, 2019
      Size: 3MPColor: WhiteVerified Purchase
      I recently adopted a one-year old dog through a local rescue agency, and, very dishearteningly, I soon learned that the situation from which my dog had been pulled was an extremely abusive one, where most of the dogs were left to fend for themselves or kept in groups in cardboard boxes. At only five pounds, Lily, my new (and most wonderful) friend, has had a great deal of anxiety as a consequence of these early-life experiences. When I leave my house to run errands on which she cannot accompany me, I crate her, and I have been (out of my own dog-guardian anxiety!) worried about how she handles my absence during those periods. A colleague of mine suggested Wansview, and she could not have been more correct.

      Reviews of the application through which the Wansview camera works (I will discuss set-up momentarily) paint a curiously negative picture, some saying that recent changes in the application have made it difficult to sustain a connection with the camera. I downloaded the application, as the instructions requested, and I began the setup process. I thought I had done it properly and was thus surprised when the camera could not seem to establish an audiovisual connection between its recording lens and my cellphone. Here, two points must be noted, both of which will hopefully gesture toward the quality of the product and the excellent customer service Wansview offers.

      First, the error on my part--the instructions say clearly that a new user must wait to hear certain phrases emitted by the camera's microphone to confirm that it is completely operational. Due to hasty reading on my part, I did not notice the final phrase for which one was supposed to wait, the content of which offered confirmation of a secure, steady Internet signal. Within about ten minutes of the camera having been installed, I received a notification to update my firmware to the latest version (this notification was not the consequence of any complaint I had registered; it was simply the application informing me that new firmware was available). I downloaded the firmware, and the feed began to work. Since then, I have never had a problem with accessing the feed, and I am able to check in on Lily while I am running errands. Never having owned a dog, I have had my fair share of first-dog anxiety, and I am now able to determine how long after my departure Lily whines (steadily decreasing and now only lasting a few minutes) and check in on her while she is in her crate to ensure that she is sleeping and safe. The relief of that knowledge alone makes the product worthwhile. The quality of the feed is also excellent, so much so that I play it in its SD variety (I haven't needed to go the HD route because everything is already clear as crystal). The application is incredibly easy to use, and since the successful installation I have not had to do anything.

      Now, for the second point. Between my initial installation of the application and the ten to fifteen minutes it took for the firmwarm to update and for the camera to start working (during that time I could not maintain or open a connection between the camera's feed and my cellphone), I sent an e-mail to Wansview's customer service department. One of their agents, Melody, responded within 24 hours. Not only did she provide me with instructions on how to begin to assess what the potential issue might be and how she could help me address that, she explained that Wansview so stands by its products that if my camera proved defective I could return it at no charge or have it replaced. Because the camera was already working, I made a note to myself to reply to her e-mail later in the day.

      When, due to my own error, I forgot to reply to Melody's message, confirming that the camera was indeed working, she followed up me with via e-mail to confirm that I had received her message and to ask what she could do to help ensure that the camera was working. I do not know if I have ever had a customer-service experience during which a company representative reached out to me a second time because I mistakenly failed to reply to their first message. In her second message, she reiterated her commitment to helping me ensure that the product worked properly and that Wansview's ethic was one that stood behind the quality of its products and the quality of customers' experiences with those products. I immediately replied, thanked her for her message, and explained how happy I was with the quality of the product.

      In short, even if you experience any issues with this camera during setup, it seems like Wansview takes very seriously its commitment to customer service. As someone not altogether fluent in techno-gadgetry, the abundant interest in helping to ensure that I could use the camera with use certainly marks out Wansview as unique in my experience. And, the price is a terribly affordable one. All in all, I would encourage anyone to consider buying this camera, and, if they choose to do so, to buy it with the ease of knowing that there is an active customer-service team happy to interface with you and help resolve any issues.
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    • Cesar
      3.0 out of 5 stars After one year, it is broken and doesn’t work anymore
      Reviewed in the United States on April 21, 2025
      Size: 3MPColor: BlackVerified Purchase
      It started working fine, but now it stops.
      No one can fix it.
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    • Abdullah m al rashed
      5.0 out of 5 stars ممتازه
      Reviewed in Saudi Arabia on April 30, 2023
      Size: 3MPColor: BlackVerified Purchase
      لازالت تعمل بامتياز وفيها كل التقنيات وسريعه في الربط وصافيه
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    • Paulina
      1.0 out of 5 stars No traía cable
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      Size: 3MPColor: WhiteVerified Purchase
      No traía cable para cargar ni manual. Tuve que comprar un cable.
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      Size: 3MPColor: BlackVerified Purchase
      Fácil de instalar, buena definición, yo no he necesitado contratar los servicios de la nube para guardar grabaciones, ya que por el.momento solo la uso como monitor de bebé en tiempo real. Me encanta que tiene audio bidireccional. Buena relación calidad precio.
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