A family history of kidney stones has made me vigilant about drinking plenty of water. What do you do, though, when the water you're drinking is all hard groundwater? I decided to go with Le Bleu water delivery and a (seemingly) nice top-load cooler. That cooler had a problem with the chiller section freezing water, and therefore blocking water flow, so it was time to find another option. That's where the Brio Self Cleaning Bottom Loading Water Cooler Water Dispenser – Limited Edition (CLBL520SC) comes in.... I used the hot and cold dispensers in my last cooler quite a bit, so that was a must-have feature for the replacement. The Brio adds a room-temperature dispenser, too. I didn't think I'd use it, but it's actually perfect for supply water for a coffee maker or iron (since hard water deposits aren't great for heater elements). I also wanted a bottom load cooler... it's not that putting the bottles on top of the other cooler was that big a deal, it's that the bottles just _look_ cheap. The bottle collar has enough tubing that you can mount it outside of the housing, and then slide the bottle in. The pickup is a metal tube that makes it almost all the way to the bottom of the bottle (more on that in a minute). The operation of the cooler is pretty straightforward. There are some switches on the back of the unit to enable the modified temperature functions. There are buttons on the top of the unit for dispensing each temperature of water (the hot water is child protected). The cleaning is activated with a switch on the back. Since you can't see the bottle, there's an LED indicator for an empty bottle, and other LED for the status of the different temperature sections. Since you're not benefitting from gravity-fed water, you will occasionally hear the faint thrum of a pump. The aesthetics of the cooler are ok. While it's great that you aren't staring at a cheap plastic bottle, the cooler doesn't look particularly upscale. The acres of glossy, black plastic look particularly cheap. The switchgear, while adequate, look and feel pretty cheap, too. The thin veneer of stainless steel helps a bit, but you're always reminded that you didn't spend the extra money on the Brio Moderna. My last couple observations: Because the water pickup tube doesn't go all the way into the water bottles, there's always a small amount of residual water that you wouldn't have in a top-mount. The cleaning function is a big deal, in my opinion. The whole point in drinking water is that you're trying to do something healthy for your body.... you've supposedly bought clean/filtered/purified water, why not make sure that the last 4 feet of the delivery system are clean, too? Speaking of clean, it's a good idea to clean the pickup tube with each new bottle of water - the self-cleaning doesn't extend that far. Also, for anyone worried about ozone (it's poisonous, after all), just be aware that this device does not produce very much of it at all. While I do like my Brio Self Cleaning Bottom Loading Water Cooler Water Dispenser – Limited Edition, I do think it's a bit overpriced. Overall, it's not a big deal, since I plan to amortize the cost of the thing over several years of use. If you get this unit, spend the few minutes it takes to read the manual. While the operation of the device is pretty intuitive, it's not as simple as hooking up a bottle and pressing a button. Recommended.