If I could give more then 5 stars, I totally would!! I recently had multiple back surgeries and decided to redecorate my plant room (that became a chore to me) into a Me room, but also with a simplistic budget in mind! I scoured furniture stores and online until I found this lil gem! I immediately contacted the company to make sure it would fit through my 30ish inch door! Without hesitation they sent me the size of the box and assured me it would fit! The chair came much earlier than expected, and the day it was shipped they sent me an email to let me know it was on its way!! Seriously I thought to myself…who does that!! Well this company does! Stellar customer service!! When the chair arrived, the fed ex driver helped me get the box into my home. They are regulars here and understand my disabilities and capabilities…or maybe it’s the snack/drink box I leave outside for them! I got to putting the chair together and within 10 minutes it was assembled, plugged in and I was relaxing! I was amazed that nothing was too heavy for me to maneuver. Now I do admit it is definitely for fun size people. I’m 5’3” and I fit in it perfectly; my feet don’t hang over at all when totally reclined. Sitting not reclined, my feet touch the ground and I love that it’s a perfect decline to the seated position. Having a lot of metal in my back the ease of getting in and out furniture is imperative. I also have room for my 3 fun size pooches to sit on the sides of me! I love this because we are not cramped in a small space! When sitting in the chair it’s very comfortable! The firmness is perfect for me! The material is soft and doesn’t make me sweat! The motor is not noisy and it’s very smooth! I love that it can be close to the wall and still fully recline. I was beyond excited when I realized in the description I missed the part that it has a usb port for my electronics!! And don’t you know, the company sent me an email to make sure their records were accurate that I had received my chair! Once again I was stunned! Also on the first day of contacting them, there was a $60 off coupon, but when I purchased it the following day, the coupon was gone. They also informed me that they reimbursed me that coupon amount!!! One thing I noticed, was I felt a little lopsided to the right, and the chair felt a little wobbly when I was reclined. So I got out my level and was confused how everything I assembled was perfectly level. I reached out to the company, and they assured me they would figure out how to fix my problem! This type of customer service is unheard of now a days! I was in disbelief!! After a few email and picture exchanges, come to find out there are 4 lil round feet on the bottom of the base. I didn’t even notice them at first! I got out my 7/16 socket wrench and loosened the ones on the right side, and yep I’m completely sitting even now! The price of this chair was very impressive!! The view in room feature made my mind up! The comfort, ease of assembly and style won me over! But that impeccable customer service has me absolutely sold!! It made this experience so exciting, rewarding and pleasant!