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Baseus 17-in-1 USB C Docking Station to Cast on 3 Monitors with 100W PD USB-C Port, 4K HDMI*3, USB 3.0 * 5, LAN, SD/TF Cards Reader, Audio Port for Windows, Mac Laptop

3.5 3.5 out of 5 stars 932 ratings

Sustainability features

This product has sustainability features recognized by trusted certifications.

Recycled materials

Contains at least 50% recycled material.

As certified by
Recycled Claim Standard Blended Recycled Claim Standard Blended

Products certified to the Recycled Claim Standard (RCS) contain recycled content that has been independently verified at each stage of the supply chain, from the source to the final product. The purchase of Recycled Claim Standard (RCS) certified products demonstrates demand for recycled materials.

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Certification Number

D34539
Part of
Climate Pledge Friendly

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About this item

  • 17-in-1 Docking Station — Up to 16 ports allowing you to connect almost all devices through a single gear; 3 4K HDMI ports to cast different content on each display, PD Type-C to connect mobile devices, 3 USB 3.0 ports, 2 USB2.0 ports. Note: Docking station requires a second power adapter through the PD USB-C port when charging your laptop through it
  • Triple Extend to the Fullest — Boost productivity by casting up to 3 different contents on displays; Actual pixels up to 4K@30Hz when using a single HDMI port, 1080P@60Hz when using 2 or 3 in Windows system. Enjoy efficient data transfer and fast charging through all high speed ports. Note: MacOS DOES NOT support MST mode, all 3 display peripherals will mirror the desktop interface
  • Fast Transmission & Stable Network— 3 USB3.0 ports offering a data transfer speed going up to 5Gbps for smartphones, tablets, flash drive, hard drive and any compatible external storage; 2*USB 2.0 ports for keyboard and mouse; built-in SD and TF cards reader to easily import export files in memory card from different devices; 1000Mbps internet LAN port ensuring a fast and stable network connection (backward compatible with 1000/100/10Mbps)
  • Broad Compatibility — Compatible laptops with USB-C port(support Power Delivery+DisplayPort+Date Transfer), including Google Chromebook Pixel, Google Pixelbook Pen, Dell XPS13/15, G3/G5/G7, HP Pavilion X2, Lenovo, MacBook Pro/Air and more; compatible with “DP Alt Mode” of Samsung Galaxy S10/S10 plus, S9/S9 Plus, S8/S8 Plus, and Huawei’s flagship series
  • Smart and Safe — The built-in Baseus VL817 master chip ensures all 17 ports works properly and offers protection against overheat. In addition, it comes with 1 year warranty and lifetime technical support. Scroll down to Product Description for more detailed specifications

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Product Description

docking station

Notes:

  • Ensure that your laptop’s USB-C port supports PD Power Delivery, DP Alt Mode and Data Transfer. Otherwise, some interface functions of the docking station can‘t be used. Consult your laptop’s manual or contact the manufacturer for this information.(The Laptop has USB-C 3.1 Gen 2 / USB-C 3.2 Gen 2 port support power deliver, hdmi output and 10Gb/s data transfer. The USB-C 3.1 Gen 1 port: 5Gb/s (data transfer only) can't support hdmi display.)
  • Must connect the USB-C port of the laptop to docking station through the equipped USB C to C Cable(supports PD Power Delivery, DP Alt Mode and Data Transfer).
  • If you need to charge the laptop, it is recommended to connect an external charger with a power>65W through the "PD" port of the docking station, such as 65W, 87W, or 100W charger.
  • To ensure a stable casting or mirroring experience, use the same model of monitor as connecting to 3 different screen display may cause your laptop to misread monitors information and may result into displaying content abnormally.
  • This docking station supports up to 4K@30Hz. The final output depends on the maximum output resolution supported by your laptop’s graphic card and screen display you use.
  • Mac OS does not support multi-screen display, only supports expansion of one screen at most.
  • Avoid using it continuously connected to the power supply 24 hours a day for a week, as this may cause product failure. Please cut off the power supply when the product is not in use, and try not to place the product near the heat exhaust port of the connected device during use.

usb c docking station

Interface Description

  • PD USB-C Ports: Supports up to 100W fast charging; requires a 60 to 100W PD charger to power or recharge your laptop through this docking station.
  • To Host Port: Dedicated to connect your laptop and this docking station with the included USB-C to C cable.
  • 3 HDMI ports: Each port individually supports up to 4K@30Hz on a qualified screen display, and 1080P@60Hz when casting or mirroring on 2 displays, ignoring the top resolution they support.
  • 3*USB 3.0 ports: Support USB3.0 Gen1 devices, and with data transfer speed up to 5Gbps.
  • 2*USB 2.0 ports: Support USB 2.0 devices, and with data transfer speed up to 480 Mbps.
  • 2* USB-C ports: Support USB-C devices, and with data transfer speed up to 5Gbps.
  • SD/TF Card Reader: Supports SD/TF cards up to 2TB (reading two cards at once is not supported)
  • 3.5 mm Audio Port: For wired headphones and microphones.
  • DC 12V Adapter: The 36W DC power adapter is exclusively designed to power the docking station in order to ensure all ports works properly. DO NOT use it to power any other devices.
  • RJ45 LAN port: For stable and fast network connection, backward compatible with 10M/ 100M/ 1000Mbps. Internet connection automatically adjusts to the optimal level on Windows system. On MacOS, go to System Preference → Network, click on the “+” icon to create a new service, select USB 10/100/1000 LAN → Create → Apply, then your MacBook is granted the access to wired network connection.

laptop docking station

Please use the equipped usb-c to usb-c cable or other usb c to c cable with full-featured mode.

√Equipped full-featured usb-c to usb-c cable support Data transmission, charging and video signal output.

×Normal usb c cable does not support video signal output.

×It is not recommended to use an extra adapter to connect the laptop's USB C port to the docking station.

docking station 3 monitors

About Casting or Mirroring on 3 Screen Displays (Mac OS does not support multi-screen display)

About Triple Display(DP1.4)

  1. Settings on Windows OS : Since the Intel Control Panel only supports casting 3 interfaces, 1 of the 3 displays or your laptop’s screen will have no signal when connecting 3 displays to this docking station
  2. Settings on MacOS: Go to: About this Mac – Display – Display Preferences – Mirror Display, then uncheck to enable extended mode. As MacOS does not support MST mode, you will only be able to mirror your desktop interface on 3 screen displays.

The version of DP on your device directly determines the actual resolution when connecting to external monitors using the docking station

  • If you're using a Windows device, you can know which version of DP you have by checking your CPU generation.

  1. DP version 1.2 if your CPU is Intel generation 10 or earlier.
  2. DP version 1.4 if your CPU is Intel generation 11 or later.
  3. DP version 1.4 if you're using a workstation laptop with an NVIDIA GPU.

  • If you're using a MacBook, iMac, or iPad, you can find your DP version from the list below:
  • DP 1.4: iPad Pro (3rd generation and later), MacBook Pro ( 2017, 2019, 2020, 2021), MacBook Air (2020), MacBook Air (13-inch, M1, 2020), iMac (2017 and later), iMac Pro (2017 and later)
  • DP 1.2: iPad Air (4th generation), MacBook Air (2018), MacBook Pro (2016), Mac mini (2018)

Compatible Devices (not full list)

For Apple: MacBook/ MacBook Pro(2021/2020/2019/2018); Macbook Air 2018-2020, Mac mini 2018-2020, iPad Pro/Air 2018/2020, iPad mini 6
For Dell: Dell XPS 9380/ XPS 13 9365/ XPS 15 2018/ XPS 13 9300; Dell Latitude 5290 2 in 1/5285/5480/5490/5580/7280/Dell Latitude E7370/E7470/E7480/E7490/ Latitude 13 7000/E7370L/New XPS 15 i7
For Lenovo: Lenovo Yoga 720-13IKB/ Yoga 730/ Yoga 900-13ISK/ Yoga 910/ Yoga 920/ Yoga 930/ Yoga 940-14IIL; 3rd generation Thinkpad Yoga; Yoga15 Thinkpad Ultrabook Pro; Thinkpad E590/ Thinkpad P72/ Thinkpad T470/ Thinkpad X1 Carbon (2019 model); Lenovo C930/ T480s/ X390/ 81N8
For Surface: Microsoft Surface Book 2/ Surface Laptop 3; Surface Pro 7/Surface Pro 8/Surface Go
For Samsung: Samsung Galaxy S10+/S10/S9+ /S9 /S8+ /S8 Plus; Note 10/9/8; Galaxy Book Flex Alpha 2-in-1 13.3" QLED Touch-Screen Laptop; Galaxy Tab S5e/ Galaxy Tab S4; Galaxy S20 Ultra
For HP: HP Spectre Laptop 13-af001TU/ Spectre x360 13t/ Spectre folio (13t-ak000cto)/ Spectre 360 laptop/ Specter x369; Elitebook 840 G5 series/ Elitebook X2/ Elitebook x360 1030 G3/ Elitebook 745 G6/ Elitebook 830 G6/ 2018 HP Elite 800 G4; Envy Geforce mx250/ Envy x360 Laptop (15z-ds100); Z book 15u G3/ Zbook 17 G4
For ASUS: 13'' ASUS Zenbook UX330UA/ Zenbook Flip ux370u; ASUS TUF Gaming A15 Gaming Laptop
For Acer: D17w3 Aspire c24-865
For Games: Steam Deck; ROG Ally
Other Laptops: Google Slate (2019); SanDisk Cruise Glide; Razer Blade 2017 (gtx 1060); Pixel book go 2019/2020, Google Chromebook Pixel Book; 13'' ASUS Zenbook UX330UA; LG G5, LG gram 14Z990-V.AA52C
Not compatible Devices Huawei matebookd15 / Lenovo Yoga 6 / Lenovo ideapad 320s / Ideapad S145-15IWL / Lenovo e590 / Acer Nitro 5 AN515 / Acer Aspire 5 a515-44-r1bu

Incompatible Devices

For Samsung: Samsung Galaxy A20 / A20E / A50 / A70 / A80 / S6 / S7 / J6 / J7 / M20 / M30; Samsung Galaxy Tab A / 10.1 / 10.5 / S3;
For LG: LG Google Nexus 5X/6P, LG Stylist/LG G6,LG V30, LG k10/k20.
For Acer: Acer Aspire A717-72G,Acer Aspire A515-44-R1DM, Acer Aspire a515-54 model
For HP: HP14s-be102TX, HP Probook 650 G2, HP Probook 455 G4, HP Pavilion-14 bf116tx, HP 14-ce1004TX 14, HP Elitebook 820 G3, HP Pavilion 15 ck009, HP EliteBook 745 G4, HP Pavilion Power Laptop 15-cb, HP Probook 430 G5, HP EliteBook 828 G4, HP Pavilion 15-cs3000, HP Pavillion Laptop Model 15-cs1014-ng, HP probook g3, HP bs049dx
Others: Predator Helios 300 PH315-52-754M, Microsoft Surface Pro 6, Oneplus 2/3/3T/5T/6T; All Motorola's phone; GoPro; Amazon Fire Tablet; Surface Dock 2;
docking station dual monitor

Frequently Qusetion and Answer

Question: HDMI ports are not working

Answer: Please doing some tests first and check if it will help.

1. Please confirm whether the type-c port on the laptop is a fully-functional port. (whether the type-c port supports video output). If it doesn’t support video output, then the HDMI port won't work.

2. If it is a fully-functional port, please connect the Hub with your laptop, and check whether the HUB indicator is on, please try to connect the wire power with the PD port, plug and unplug the HUB and reboot the laptop, if the indicator is not on, the HUB is defective.

3. Please check if the HDMI cable is defective, try another HDMI cable.

4. Please confirm whether the connected monitor supports HDMI input (all-in-one computers and laptops do not support that).

5. Please make sure the battery of the laptop (projection equipment) is greater than 50% or connect the wire power with the PD port to supply enough power.

6. Signal source : Check whether the monitor connected with is a television, try to set the television to HDMI mode, and then plug in the HDMI cable. Or plug in the HDMI cable first and then select the signal source one by one (HDMI1/HDMI2/HDMI3) until the display works. If the monitor is really old and it needs to detect the signal source manually, please set it by clicking " System-Display-Multi-monitor Settings".

7. If the resolution of the monitor is lower than the laptop, it might cause a problem with the display, Please try to lower the resolution of the laptop and plug in the HDMI cable again.

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Baseus 17-in-1 USB C Docking Station to Cast on 3 Monitors with 100W PD USB-C Port, 4K HDMI*3, USB 3.0 * 5, LAN, SD/TF Cards Reader, Audio Port for Windows, Mac Laptop
Baseus 17-in-1 USB C Docking Station to Cast on 3 Monitors with 100W PD USB-C Port, 4K HDMI*3, USB 3.0 * 5, LAN, SD/TF Cards Reader, Audio Port for Windows, Mac Laptop
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Price-10% $119.99
List:$133.32
-25% $260.30
List:$348.99
$129.99-25% $59.99
List:$79.95
$209.99$159.99
Delivery
Get it as soon as Tuesday, Apr 2
Get it as soon as Tuesday, Apr 2
Get it as soon as Tuesday, Apr 2
Get it as soon as Tuesday, Apr 2
Get it as soon as Tuesday, Apr 2
Get it as soon as Tuesday, Apr 2
Customer Ratings
Value for money
3.2
4.5
4.2
3.4
4.3
4.1
Tech Support
2.3
5.0
4.3
5.0
4.7
Quality of material
3.1
5.0
4.0
5.0
Camera quality
2.5
4.1
4.0
3.4
Versatility
3.0
4.4
4.3
Sold By
Baseus Official Store
Amazon.com
4URPC Technologies
Baseus Brand Store
4URPC Technologies
Hencytech
hardware interface
ethernet, hdmi, microsd, usb2.0 a, usb3.0 a, usb3.0 c
usb docking station, usb3.0, usb, displayport, hdmi, ethernet
hdmi, vga, usb3.0, usb2.0, 3 5 mm audio
hdmi, ethernet, usb3.1 a, usb3.1 c, secure digital
thunderbolt 4, thunderbolt 3, usb c, usb3.1 c
hdmi, displayport, usb3.1 c, usb3.1 a, usb3.0, usb2.0, 3 5 mm audio
number of ports
5
3
15
10
17
15
number of usb ports
5
4
7
4
6
7
HDMI ports
3
2
2
2
3
2
compatible devices
MacBook Pro, MacBook Air
Notebook
Dell, HP, Lenovo, Surface
iPhone 15 Series/Legion Go/Steam Deck/Rog Ally/MacBook/MacBook Pro(2018-2022); Macbook Air 2018-2020/iPad Pro/iPad Air 2018/2020, M1 iPad Pro/iPad mini 6; Dell XPS 13/XPS 15; Dell Latitude E7370/ E7470/ E7480/ Dell Latitude 13 7000/ E7370L/ New XPS 15 i7; Lenovo Thinkpad P53/ ThinkBook 14 G3 ITL/ThinkPad L380 ; HP ProBook 455 G8/HP TPN-Q252/Surface Laptop 3; Surface Pro 7/ Surface Pro 8/Surface laptop 4/Surface Go;Google COA 8A15G05DXW/Galaxy Tab S4/Galaxy Tab S7;ASUS Zenbook RZ09/Samsung Galaxy S10/ S21
All Laptops with Thunderbolt 3/4 or full function USB C port. Windows 10 / 11 & macOS 10.15. x and later, ChromeOS 100. x and later systems, including M1 / M2 / M3 (M1 Pro/Max, M2 Pro/Max, M3 Pro/Max); Intel-based Thunderbolt 3 MacBooks (late 2016+), Dell XPS, Latitude, Inspiron series with full-featured USB-C, USB4, or Thunderbolt 3 / 4 Microsoft Surface Pro / Go / Book / Laptop models with USB-C, USB4, or Thunderbolt 4 HP ProBook, EliteBook, Spectre x360 series with full-featured USB-C, USB4, or Thunderbolt 3 / 4 Lenovo ThinkPad, IdeaPad, and Yoga with full-featured USB-C, USB4, or Thunderbolt 3 / 4 LG Gram with full-featured USB-C, USB4, or Thunderbolt 3 / 4 & thousands of other laptops which are compliant with full-featured, standards-compliant USB-C ports
Dell Latitude, Dell Inspiron, Dell Vostro, XPS 13/15/17, Dell Precision; HP Elitebook, HP Probook, HP Spectre x360; Lenovo ThinkPad, Lenovo Yoga, Lenovo IdeaPad; Microsoft Surface Pro 9/8/7/5/X/Go/Laptop 5, ASUS Zenbook, ASUS Chromebook
wattage
100 watts
100 watts
100 watts
87 watts

Product information

Warranty & Support

Product Warranty: For warranty information about this product, please click here

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Baseus

Baseus 17-in-1 USB C Docking Station to Cast on 3 Monitors with 100W PD USB-C Port, 4K HDMI*3, USB 3.0 * 5, LAN, SD/TF Cards Reader, Audio Port for Windows, Mac Laptop


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Sustainability features

Sustainability features

This product has sustainability features recognized by trusted certifications.

Recycled materials

Contains at least 50% recycled material.

As certified by
Recycled Claim Standard Blended Recycled Claim Standard Blended

Products certified to the Recycled Claim Standard (RCS) contain recycled content that has been independently verified at each stage of the supply chain, from the source to the final product. The purchase of Recycled Claim Standard (RCS) certified products demonstrates demand for recycled materials.

Learn more about this certification

Certification Number

D34539
Part of
Sustainability features
Climate Pledge Friendly

Customer reviews

3.5 out of 5 stars
3.5 out of 5
932 global ratings

Customers say

Customers like the appearance of the docking station. However, some customers have reported issues with the ports and resolution. They mention that the USB ports stop working, and all three HDMI ports eventually failed. Customers also dislike the cord. Opinions are mixed on performance, quality, value, and ease of use.

AI-generated from the text of customer reviews

16 customers mention16 positive0 negative

Customers are satisfied with the appearance of the docking station. They mention that it looks good, is built well, and is not cheap or tacky. Some customers also appreciate the eco-friendly image of the product.

"...It does have a bit more plastic than I would like, but is in no way cheap and tacky like some have suggested...." Read more

"...(Outside and inside - instructions, stickers, compartments), good looking unit, provided stand stand works great...." Read more

"This device worked fairly well. Two monitors, with great image quality...." Read more

"I like this hub. It's built well and looks good, has good I/O. The only thing I don't like is the lack of info regarding what power it needs to..." Read more

141 customers mention51 positive90 negative

Customers are mixed about the performance of the docking station. Some mention that it works great, while others say that it randomly stopped working. The docking stations provides stand works great and has good I/O. However, some customers report issues with the dock not working with all three displays and the USB-C hub never worked as expected.

"...Everything was working great until one day it wasn't, the monitor output quit working...." Read more

"...This thing so far is awesome. Works fine without the power source for the HDMI, and USB communication...." Read more

"...don't seem to care about the customer experience based on their shoddy products and lack of resources for troubleshooting via their website." Read more

"The majority of the device seems to be working well -- even the audio, which has been a bit problematic on past docking stations I've tried...." Read more

43 customers mention28 positive15 negative

Customers have mixed opinions about the quality of the electronic device docking station. Some mention that it looks nice and is well built, while others say that it didn't even last a month and had busted hardware. The manufacturing quality is not super, but good enough.

"...This device meets all these requirements. It is well made. Has the flexibility of being on the stand or on is side. The stand is sturdy...." Read more

"...The build quality isn't super high, but it's not bad. The only con for me is a blue light that stays on constantly.Tech support was good...." Read more

"...It has a nice aluminum base with a rubber bottom, and it has a nice fit and finish all over, and the ports have a tight fit and are not misaligned..." Read more

"...The inside is rubberized and it holds the docking station in place very nicely...." Read more

31 customers mention14 positive17 negative

Customers are mixed about the value of the docking station. Some mention it's well worth the price for home office, while others say it'll waste your money. The docking stations has a high price point and is not worth the money. Some customers also mention that the dock is cheap quality and useless.

"...good but it randomly stopped working less than a year old so not worth the price...." Read more

"...on all the features (mainly the 3, 4k HDMI ports) and at such a great price point ($114.36 with tax)...." Read more

"I have to say that I read other reviews saying this was a cheap quality item. I don’t believe that to be true. This item had premium package...." Read more

"...All said and done. This is real value for the price and is a solid product." Read more

20 customers mention11 positive9 negative

Customers are mixed about the ease of use of the electronic device docking station. Some mention that it's easy to set up and use, with seamless installation. The instruction manual is simple but sufficient. However, others say that there literally is no tech support for this product, the instructions are unclear, and the instructions do not support a quick start installation.

"...a few months now and I’ve been impressed with its functionality and ease of use...." Read more

"...customer experience based on their shoddy products and lack of resources for troubleshooting via their website." Read more

"...Tech support was good. I had an issue with my monitors and tech support responded within 24 hours...." Read more

"...Docking station works.Cons: Install instructions do not support fast and easy install. Unit requires power that is not supplied...." Read more

85 customers mention17 positive68 negative

Customers are dissatisfied with the ports of the docking station. They mention that the USB ports stop working if they plug more than 1 USB, and none of the HDMI ports worked. The Ethernet port also seems to have completely stopped working. Some customers also report that the top USB C port does not work. Overall, customers are disappointed with the port functionality and functionality of the product.

"...is enough for me to drop a few stars but the fact that none of the HDMI ports work out of the box is just silly...." Read more

"...The only down side is that the device does not charge the laptop with the included power supply...." Read more

"...worth noting even though I am not using it, this dock did not provide the 96watts charging provided by the block...." Read more

"...This is the perfect DS for my needs since it had enough ports of the right type to connect all components for the Flight Simulator." Read more

40 customers mention8 positive32 negative

Customers are dissatisfied with the resolution of the docking station. They mention that it does not display their monitors, and some say that the computer stopped recognizing any monitors.

"...On Day 1 of use, one of the monitors started getting a blank display for about 30-60 seconds, and then recovering...." Read more

"...I got everything hooked up and only 2 screens would work. An hr and a half messing with it I finally got all three working...." Read more

"...I switched out the usb c cord but still not working and will not display my monitors anymore" Read more

"...5. Single port for mic and headphones6. Support dual 4K display, via HDMI7...." Read more

21 customers mention4 positive17 negative

Customers are dissatisfied with the cord of the docking station. They mention that the included adapter is not enough to power the dock and a computer, and the adapter has very low power. Some customers also report that the USB 2.0 ports didn't work and the power pass through to the laptop failed after two days.

"...few days using the factory provided power adapter, my laptop is receiving less than 60watts, while this is enough to maintain the charge under lite..." Read more

"...Unit requires power that is not supplied. Customer Service promised power supply but did not deliver...." Read more

"...However, it does not come with power cord as that is optional and has a port for power cord. I went and bought VDI to HDMI cords for monitors...." Read more

"...the overall build quality is good.Mine came with a power supply.Granted this is by no means the top of the line for gamers...." Read more

Perfect Docking Station with Excellent Support by Company
5 Stars
Perfect Docking Station with Excellent Support by Company
I purchased this DS for my Dell G7 Laptop. I'm running a Flight Simulator to practice my IFR flying and also use the laptop extensively for travel. I had an issue where the HDMI ports stopped working. Moving the connections between the DS and laptop, I could see that everything appeared to be working except for the HDMI ports. Amazon replaced the first unit immediately, but within 3 days of getting the second unit, the same thing happened again. Amazon then put me in touch with the Seller's Tech Support. Turns out all I had to do was reset the unit by disconnecting BOTH power connections. With the first DS, I did not realize that just unplugging it from the wall power still left the USB-C connection to Host powering the unit (so it did not reset). Tech Support clarified that BOTH connections must be disconnected to power down the DS. After disconnecting BOTH the wall power and the USB-C to Host connection, everything reset and, just like magic, the HDMI ports started working again. Most likely the first DS exchanged with Amazon is still good. I must say that I'm impressed with both Amazon and the Seller for their excellent handling of issues and standing behind the product. This is the perfect DS for my needs since it had enough ports of the right type to connect all components for the Flight Simulator.
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Top reviews from the United States

Reviewed in the United States on May 26, 2022
One person found this helpful
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Reviewed in the United States on August 4, 2021
11 people found this helpful
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Reviewed in the United States on September 5, 2021
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5.0 out of 5 stars Perfect Docking Station with Excellent Support by Company
Reviewed in the United States on September 5, 2021
I purchased this DS for my Dell G7 Laptop. I'm running a Flight Simulator to practice my IFR flying and also use the laptop extensively for travel. I had an issue where the HDMI ports stopped working. Moving the connections between the DS and laptop, I could see that everything appeared to be working except for the HDMI ports. Amazon replaced the first unit immediately, but within 3 days of getting the second unit, the same thing happened again. Amazon then put me in touch with the Seller's Tech Support. Turns out all I had to do was reset the unit by disconnecting BOTH power connections. With the first DS, I did not realize that just unplugging it from the wall power still left the USB-C connection to Host powering the unit (so it did not reset). Tech Support clarified that BOTH connections must be disconnected to power down the DS. After disconnecting BOTH the wall power and the USB-C to Host connection, everything reset and, just like magic, the HDMI ports started working again. Most likely the first DS exchanged with Amazon is still good. I must say that I'm impressed with both Amazon and the Seller for their excellent handling of issues and standing behind the product. This is the perfect DS for my needs since it had enough ports of the right type to connect all components for the Flight Simulator.
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5 people found this helpful
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Reviewed in the United States on May 7, 2020
13 people found this helpful
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Top reviews from other countries

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Augusto M.
3.0 out of 5 stars requiere alimentacion adicional
Reviewed in Mexico on July 19, 2022
Katarina Popovic
1.0 out of 5 stars The dock stops working after 60 days which falls outside of the return policy
Reviewed in Australia on February 1, 2023
Rodrigo Francisco
1.0 out of 5 stars NO SIRVE PARA MACBOOKS
Reviewed in Mexico on February 24, 2022
3 people found this helpful
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