Here is my story. I purchased this dehumidifier and received it quickly. After following all the instruction regarding set up I plugged it in an started it up. It ran very quietly but in over 24 hours it extracted no moisture at all. I was concerned first because it wasn't working as advertised and second because I purchased it to take to a second home we have and was under a time crunch.
I contacted VELLGOO customer service via email to make sure I was operating the item correctly. "Emily" was very helpful and concern. We went over all steps and she agreed that my item was defective. She arranged for another item to be shipped to me directly from their warehouse. This was all done directly, with not assistance needed from Amazon. I felt this was commendable on their part. The replacement came quickly and once started, immediately started extracting moisture from the air in my house.
I have not used it very long yet, but it is Very Quiet AND VERY EFFECTIVE in removing the moisture from the air. I tested it in 50% humidity and it pulled a lot of water in just an hour or so.
So, in summary I would highly recommend this dehumidifier for its quality and effectiveness and VELLGOO for their customer service.
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Product Description
Match your room size and humidity with the Pint Chart
How to select the most suitable Dehumidifier!
 4,500 ft Dehumidifier |  1,500 ft Dehumidifier |  3,000 ft Dehumidifier | 4,500 ft Dehumidifier | |
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Customer Reviews
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3,895
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3,895
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3,895
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3,895
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Price
| $269.99 | $229.99 | $249.95 | $269.99 |
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Moisture Removal
| 52 pints | 22 pints | 36 pints | 52 pints |
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Special Feature
| Continuous/Comfort Modes | Continuous/Comfort Modes | Continuous/Comfort Modes | Continuous/Comfort Modes |
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Energy Star Most Efficient2022
| ✔ | ✔ | ✔ | ✔ |
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Compatible with garden hose
| ✔ | ✔ | ✔ | ✔ |
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24 Hour-Timer
| ✔ | ✔ | ✔ | ✔ |
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Working Temperature
| 41℉-95℉ | 41℉-95℉ | 41℉-95℉ | 41℉-95℉ |
Videos
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Honest review, basement with high humidity, works BUT...
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DryTank Energy Star Dehumidifier-Stay away from moisture
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52-PINT DryTank Dehumidifiers for Home Removes Excess Water
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Compare with similar items
This Item  Vellgoo 4,500 Sq.Ft Energy Star Dehumidifier for Basement with Drain Hose, 52 Pint DryTank Series Dehumidifiers for Home Large Room, Intelligent Humidity Control | |  |  |  |  | |
| Price | -10% $269.99 List: $299.99 | $229.99 | -33% $161.49 List: $239.99 | -25% $149.99 List: $199.99 | $149.99 | -8% $369.99 List: $399.99 |
| Delivery | Get it as soon as Monday, May 13 | Get it as soon as Saturday, May 11 | Get it as soon as Tuesday, May 14 | Get it as soon as Tuesday, May 14 | Get it as soon as Saturday, May 11 | Get it as soon as Monday, May 13 |
| Customer Ratings | ||||||
| Maneuverability | ||||||
| Energy efficiency | ||||||
| Noise level | ||||||
| Easy to use | ||||||
| Value for money | ||||||
| Sold By | CARENLC DIRECT | CARENLC DIRECT | LUBAIRTech | Metron1 | AIRPLUS-US | CARENLC DIRECT |
| capacity | 52 pints | 22 pints | 50 pints | 34 pints | 30 pints | 70 pints |
| air flow capacity | 8829 cubic feet per hour | 6710 cubic feet per hour | 76.5 nanoliters per minute | 18.7 liters per day | 1.5 liters | 11800 cubic feet per hour |
| floor area | 4500 square feet | 1500 square feet | 4500 square feet | 2500 square feet | 1500 square feet | 5300 square feet |
| warranty | 1-year limited warranty. Extend warranty to up to 2-years with product registration on vellgoo.com. | 5-year for the compressor and 1-year limited warranty for entire machine. Extend warranty to up to 2-years with product registration on vellgoo.com. | LUBAIR offers a full 12 month warranty. If you have any questions please contact our friendly customer service team who will be happy to help. | — | — | 5-year for the compressor and 1-year limited warranty for entire machine. Extend warranty to up to 2-years with product registration on vellgoo.com. |
| operation mode | ContiContinuous , Comfort , Customnuous | ContiContinuous , Comfort , Customnuous | Continuous | Continuous, Dry, Dehumidify | Continuous | ContiContinuous , Comfort , Customnuous |
| upper temperature rate | 95 degrees fahrenheit | — | 104 degrees fahrenheit | — | 86 degrees fahrenheit | — |
Reviews with images
Works great
Works well, Relatively quiet. Sounds a little bit quieter than a window AC on low. Have the drain tube connected draining outside to a planter. If there is a power outage, the unit will turn back onto its last setting (on if it was running or stay off if it was off) I think that’s a great feature. I ended up plugging this into a smart plug and have it turn on at night so I don’t have to remember to turn on or off. Generates A bit of warm air when it’s dehumidifying, it helps keep the room slightly warmer when running. Uses about 300w when running on low.
Top reviews from the United States
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Reviewed in the United States on December 18, 2023
I ran the unit in the default "comfort" mode for the first month to see how well it worked and judge the energy consumption. It sits in a corner of the kitchen which has high humidity and high traffic between up & downstairs. It runs a lot but the noise is easily tuned out. Emptying once a day is fine, but I may elect to run a direct drainage line just because the full bucket is a little awkward to remove without some splashing. One other design nitpick is the water level indicator, it can be hard to read unless directly illuminated.
Note that the directions suggest a huge minimum clearance to walls and other objects, but ours is in a corner with only a couple inches to obstacles on two sides, and it's working great.
I have adjusted the setting up to 60% RH to save some money on the electricity bill; I can't say that the dehumidifier was the sole reason for my 18% jump in usage, but there were no other obvious reasons. Overall I am happy with the effectiveness and value of this purchase - a whole-home unit installation would cost well over $3,000.
Size: 4,500 Sq.FtColor: WhiteVerified Purchase
Works great for whole house; minor nitpicks
Reviewed in the United States on December 18, 2023
Easy setup and nearly instant results - our ~2200ft house went from 65% RH to 55% in 24hrs. That is with the humidity being monitored by the thermostat on the other side of the main floor, and the bucket being emptied about once per day. This has resolved our issue of condensation on windows - previously our skylight would "rain" big droplets onto the living room floor and the sliding door would freeze shut.Reviewed in the United States on December 18, 2023
I ran the unit in the default "comfort" mode for the first month to see how well it worked and judge the energy consumption. It sits in a corner of the kitchen which has high humidity and high traffic between up & downstairs. It runs a lot but the noise is easily tuned out. Emptying once a day is fine, but I may elect to run a direct drainage line just because the full bucket is a little awkward to remove without some splashing. One other design nitpick is the water level indicator, it can be hard to read unless directly illuminated.
Note that the directions suggest a huge minimum clearance to walls and other objects, but ours is in a corner with only a couple inches to obstacles on two sides, and it's working great.
I have adjusted the setting up to 60% RH to save some money on the electricity bill; I can't say that the dehumidifier was the sole reason for my 18% jump in usage, but there were no other obvious reasons. Overall I am happy with the effectiveness and value of this purchase - a whole-home unit installation would cost well over $3,000.
Images in this review
Top reviews from other countries
M Pelletier
Semble bien
Reviewed in Canada on July 28, 2023Size: 4,500 Sq.FtColor: WhiteVerified Purchase
Melissa Di Blasio
Love it!
Reviewed in Canada on July 9, 2023Size: 4,500 Sq.FtColor: WhiteVerified Purchase
Frederic G.
As good as the first one
Reviewed in Canada on December 6, 2023Size: 4,500 Sq.FtColor: WhiteVerified Purchase
Stephane Hamel
2 months, still working!
Reviewed in Canada on December 16, 2023Size: 4,500 Sq.FtColor: WhiteVerified Purchase
Lino
Works very well!
Reviewed in Canada on October 8, 2023Size: 4,500 Sq.FtColor: WhiteVerified Purchase
