The leading provider of original equipment manufacturer (OEM) auto repair information for the professional automotive service industry. 800-697-2533


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We have 1 review for ALLDATA. The average overall ratings is 1.0 / 5 stars.

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Guest avatar
Steer Clear
written by Greg Howat on 2020-11-11 16:53:48
Ease of Use
Customer Service
Value For Money

Overall Opinion: We have been users of Alldata for 3 years. This week the system crashed unexpectedly. We understand that problems happen but in this case Alldata has been MIA with no insight as to when we will be back online. We have been without shop software for 2 days and the Alldata support is not answering phones or emails. Apparently they have no redundancy or no disaster recovery plan in place which is unacceptable for any SaaS company. If you need daily access to your software to run your shop don't gamble on this supplier.

Pros: They offer a web app which makes the software available through any browser.

Cons: No disaster recovery plan in place, support not able to step up when crash occurs.

Greg Howat is using ALLDATA almost every day since at least a year or more.


Youtube Video: How to Automotive Product Review of ALLDATA - OEM Repair Information for Automotive Repair

Brian Eslick from How to Automotive do's a product review of ALLDATA Repair delivers online OEM repair information in a single, reliable source. Factory-direct...

Disclaimer: This video was not made by us, but we found it interesting enough to embed it here.


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This page was composed by and published by It was created at 2018-04-28 08:29:00 and last edited by at 2020-03-06 07:51:59. This page has been viewed 7213 times.

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