InSite Feedback

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InSite Feedback Reviews

My Opinion on InSite Feedback

written by grex on 2018-03-02 04:26:11

Overall

Ease of Use

Customer Service

Value For Money

Overall Opinion: InSite Feedback is a handy program for anyone who needs quick feedback on their websites and other web-based projects. It can save you the time and hassle of having to deal with slow email chains and long phone calls. It can save your clients time too, making it easy for them to report errors or to make helpful suggestions. Many website viewers will never take the time to contact you by phone or email. This makes it easy for them to get issues resolved. It also makes it more likely for you to find out about bugs or design problems. All reporting of errors and bugs can be done directly on your website. Websites can be annotated with information on errors or even awkward design choices. If something is confusing or difficult to use, you'll want feedback from clients about this too. Bugs are not the only issue that can cause potential customers to have a negative experience. Your clients will never be required to install a browser plugin or sign into a service to provide feedback. InSite Feedback can also be a great way to get coworkers and peers to review your website for any potential problems. The program works by providing you with a Java snippet to add right into the website. This allows it to run smoothly without taking up system resources or website bandwidth. One nice feature is that it allows users to send screenshots so that you can see bugs and errors from the user's perspective. This, in turn, will help you to better resolve such issues. InSite Feedback works on all modern browsers. It works on mobile-device browsers and for mobile versions of your website. The program is intuitive and easy to use for the website administrator and for the end-users. Problems can be clicked directly where they occur, and the site can have notes added by the user that only you will see. You will also receive detailed information about what browser and device the viewer was using. This can help narrow down the root cause of problems and see if they occur across multiple platforms or are inherent to one specific browser. InSite Feedback provides a free, 30-day trial version to test out on your website. It's easy to recommend at least trying out the program during this period. It can quickly be removed from your website code if you find you no longer need it.

Pros: Free trial version is available.Embedding into your website is quick and easy.Program doesn't hog computer or website resources.Easy to use for your customers, clients or coworkers.Works on mobile websites.

Cons: Trial version only lasts 30 days.Price of the full version.

grex is using InSite Feedback every other week recently.

Features

• Allows instant feedback on your website.
• Works on full sites or mobile versions.

InSite Feedback Videos

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