Tookan is a delivery and order management solution system optimized for restaurant and food delivery businesses.
The solution is comprehensive and includes intuitive Android and iOS apps for the wo...rkforce in the field, a detailed web dashboard for restaurant managers, seamless consumer communication, and ability for customers to track their delivery. It's an excellent and efficient way to streamline operations. Tookan automates the transaction-related work, keeping everyone up-to-date on the state of deliveries. This frees managers and workers alike to focus on more important things.
Tookan has an available free version and free trial opportunity. The overall price of the service depends on the number of assigned tasks as well as the complexity of those tasks. It deploys on the following platforms: cloud-based networks, the web, Android, and iOS systems. The company offers comprehensive online support with a 24/7 live representative available if there are any questions. There's also additional support offered during the company's business hours.
Tookan's "Free Forever" package is free to use. It only allows the usage of three agents. Up to three hundred tasks can be assigned per month. The "Pay Per Task" package has unlimited agents. You pay for every task created and receive a monthly bill. The "Pay Per Agent" package has unlimited tasks, and you pay for every agent added. This package is also billed monthly. If you plan to pay for an unlimited version of Tookan, you'll have to sit down and crunch the numbers to calculate whether Pay Per Agent or Pay Per Task is the more economical plan for you.
Tookan has a variety of features to benefit the customer, the manager, and the field worker.
The Manager Dashboard has a centralized and comprehensive view of business operations. It can be accessed through a web browser. The dashboard can be used to track deliveries in real time, optimize routes, and allocate resources. You can also receive notifications and alerts and automate repetitive logistics like scheduling, order management, and task assigning. There's powerful built-in analytics software which offers reports to optimize delivery performance.
The Agent / Service app comes with task notifications that allow you to directly communicate with dispatch, managers, and customers. You can also view optimized routes. The app can be used to record proof of delivery including notes, images, signatures, and bar codes.
The Customer app allows the customer to track the delivery agent in real time. They also receive email/SMS updates with their expected arrival time. Customers are able to give ratings and detailed feedback, and they can customize the app and embed it in any third party site they choose. Read moreless