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Business Software Analytics

UserTesting is an app for people to perform usability tests. Many companies look for people to perform such tests to determine if their website is user friendly, if their app is easy to navigate, or other similar such concerns. To use the app, one must be a verified and active UserTesting member.


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UserTesting Reviews

We have published are 2 reviews for UserTesting. The average overall ratings is 3.0 / 5 stars.

Write a Review
Guest avatar
UserTesting Review
written by Jane on 2019-07-26 17:38:48
Ease of Use
Customer Service
Value For Money

Overall Opinion: I've used usertesting for a few years. The feedback is subpar and it looks like theyre trying to squeeze every last dollar out of you

Pros: -

Cons: -

grex avatar
My Opinion on UserTesting
written by grex on 2018-03-02 04:26:15
Ease of Use
Customer Service
Value For Money

Overall Opinion: The app is easy and straightforward to use. There is a section for the device being used as well as other devices. You can only accept tests for the current device that you are on, so this is the section one will most likely use the most. When there are available tests, a brief description would be shown and the ability to accept or decline the test. Once a test is accepted, the app will walk a person through the guidelines and the test will begin. Other sections in the app would include the Support Center and a link for emailing Support. The current payment pending amount is shown as well as the recent average rating for the tester. This is based on 5 stars and is determined by the feedback received from doing tests. UserTesting is one of the main platforms that provides usability tests, so there are not many competitors for comparison. Userstand is another such company, but is not as developed or robust as UserTesting.

Pros: The app is very simple and easy to use. Payment amount and ratings display is a nice feature. Ability to contact support from the app is handy.

Cons: Inability to accept tests for other devices. It would be nice to be able to accept a test, and then log into another device to continue the test. The Support Center takes you to a website. Having information right in the app would be better. There are no configurable notifications for available tests.

grex is using UserTesting every other week recently.


  • Ability to take tests directly in the app.
  • Ability to view tests for other devices.
  • Support Center link
You can always update UserTesting to add more features!


UserTesting screenshot 1
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UserTesting Videos

Youtube Video: How I Make Side Cash With UserTesting :) $10-$15 in VERY LITTLE TIME!

Explaining how to create an account on UserTesting and providing tips for making money! :)

Disclaimer: This video was not made by us, but we found it interesting enough to embed it here.


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About This Article

This page was composed by and published by It was created at 2018-04-28 17:13:34 and last edited by at 2020-03-06 07:50:17. This page has been viewed 3318 times.

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5 of 6 liked this article. This is equivalent to a star rating of 4.17 / 5.

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