UserTesting Alternatives & Reviews


UserTesting is an app for people to perform usability tests. Many companies look for people to perform such tests to determine if their website is user friendly, if their app is easy to navigate, or other similar such concerns.
Rating (3.50)

9 Best Alternatives to UserTesting

soapUI icon


SoapUI Pro is one of the most prominent API testing platforms around, allowing developers to quickly prototype the functions of their apps and get them to market with little hassle.
Sauce Labs icon

Sauce Labs

Cloud-based platform for automated testing of web and mobile applications. Access web browsers, mobile emulators and simulators, and real mobile devices.
Applause icon


Applause is the worldwide leader in real-world testing and CX quality. Thousands of leading brands rely on Applause to deliver experiences their customers love.
PractiTest icon


End-to-end Test Management tool for test case management.
TestRail icon


Modern Test Case Management Software for QA and Development Teams. Comprehensive web-based test case management software to.
codeBeamer icon


codeBeamer ALM is a holistically integrated, collaborative Application Lifecycle Management platform that offers all-round Requirements Management, Development, and Testing Quality Assurance functionality.
Helix ALM icon

Helix ALM

Discover why enterprise teams powered by Perforce have freedom to innovate at unrivaled scale. Discover why enterprise teams powered by Perforce have freedom to innovate at unrivaled scale.
Userbrain icon


Userbrain is a remote usability testing service with focus on continuous testing. You can order and watch videos of real people interacting with your website.

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Pros of UserTesting

The app is very simple and easy to use.
Payment amount and ratings display is a nice feature.
Ability to contact support from the app is handy.

Cons of UserTesting

Inability to accept tests for other devices. It would be nice to be able to accept a test, and then log into another device to continue the test.
The Support Center takes you to a website. Having information right in the app would be better.
There are no configurable notifications for available tests.

UserTesting Icon Features of UserTesting

Ability to take tests directly in the app.
Ability to view tests for other devices.
Support Center link
For someone that is a UserTesting tester, the app is extremely handy.
It gives a person the ability to accept tests on multiple platforms.
While it is limited in the amount of features, it provides the basic framework for doing tests.

UserTesting Reviews

by grex about UserTesting on March 2, 2018:
The app is easy and straightforward to use. There is a section for the device being used as well as other devices. You can only accept tests for the current device that you are on, so this is the section one will most likely use the most. When there are available tests, a brief description would be shown and the ability to accept or decline the test. Once a test is accepted, the app will walk a person through the guidelines and the test will begin.

Other sections in the app would include the Support Center and a link for emailing Support. The current payment pending amount is shown as well as the recent average rating for the tester. This is based on 5 stars and is determined by the feedback received from doing tests.

UserTesting is one of the main platforms that provides usability tests, so there are not many competitors for comparison. Userstand is another such company, but is not as developed or robust as UserTesting.
by Jane about UserTesting on July 26, 2019:
I've used usertesting for a few years. The feedback is subpar and it looks like theyre trying to squeeze every last dollar out of you
Feel free to submit your own opinion on UserTesting!

UserTesting Icon Share your opinion on UserTesting

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Review Summary
UserTesting has currently been reviewed with 2 opinions.

In total, that's a combined rating of 3.50 out of 5 stars.

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