Hotjar Alternatives & Reviews


Hotjar helps business owners and analysts take the analytics and feedback fro their customers and turn them into meaningful visualizations they can use to help their company grow.
Rating (4.00)

27 Best Alternatives to Hotjar

Smartlook icon


Smartlook is a free and intuitive product analytics tool for websites and mobile apps. Visitor recordings, heatmaps, conversion funnels, and automatic event tracking will give you great insights.
LiveSession icon


Easily search, segmentize, and replay high-quality session replays to analyze customer's behaviour across your sites and apps.
UXCam icon


UXCam is convinced that delivering a product alone is not enough. Every successful organization is in the business of delivering User Experience. Most companies track “vanity metrics” such as page visits and do not capture micro-interaction data sets.
Survicate icon


From website optimization and customer satisfaction surveys to complex customer insight processes integrated with your email campaigns - we've got you covered.
Google Analytics icon

Google Analytics

Google Analytics is an ad tracking mobile app software that allows users to track ads associated with Google Adwords, view custom data sets, and allows connection between associated Google products. icon

Easiest and fastest way to understand the human behind the screen. Real-time analysis, broader possible observations context and behavioral insights are much more effective than uncovering problems thanks to quantitative metrics or relying only on user feedback.
Lucky Orange icon

Lucky Orange

Lucky Orange is one of the best analytics software that enables you to track and see how visitors interact with your site. Lucky Orange allows you to ask visitors what they are looking for by creating polls that can be tailored according to your needs.
Mouseflow icon


Mouseflow is a company that helps businesses optimize their websites by showing them logs of specific consumer activity 0n their websites. They keep track of things like where the mouse moves, where people click on the screen, where people scroll, and more.
UserReport icon


UserReport helps companies learn more about the people who interact with their online content. It collects data from simple, propriety survey and forum tools integrated with the client's website.
Ramen icon


Ramen is a website that allows you to ask questions to users on your website. Ramen allows you to ask questions in "unobtrusive" ways so as to not bother the users on your website or get in the way of important parts of the site.
Crazy Egg icon

Crazy Egg

Crazy Egg is an interesting piece of software that builds a heat map of the traffic activity on your website. There's a huge amount of data associated with clicks and other ways visitors interact with your page, and Crazy Egg captures and organizes all of it.
Inspectlet icon


Inspectlet is deep analytics software that essentially lets an administrator "playback" everything that a customer does on a website. Notable users of the software include eBay, SalesForce, Cisco, WordPress, Michaels, Shopify, MediaFire, Heroku, ABC, SiriusXM and Segment.
GetSiteControl icon


GetSiteControl is a cloud platform that allows businesses to increase user engagement, their subscriber base, and the generation of leads. The GetSiteControl allows users to add seven different widgets to their websites.
Qualtrics icon


Qualtrics makes sophisticated research simple and empowers users to capture customer, product, brand & employee experience insights in one place.
ClickTale icon


Uncover issues and opportunities that impact your business using Clicktale's enterprise experience analytics. Are you ready to answer anything?‎Clicktale Login · ‎Why Choose Clicktale?
EyeQuant icon


EyeQuant uses A. I. to instantly measure how clean, clear, exciting and attention-grabbing your web & mobile designs are.
Zarget icon


All in One Conversion Rate Optimization Tool for businesses to enhance their website user experience & conversions ✓ Signup for Free Freshmarketer CRO Tool.
Decibel Insight icon

Decibel Insight

Decibel provides real-time intelligence that enables businesses to measure and improve online customer experiences - at scale. Investigate further with session replay, advanced heatmaps, form analytics, discovery features and more.
Slemma icon


Slemma is an adaptable data analytics tool for business intelligence. Connects to your data so team members can explore and share business insights quickly.
Mixpanel icon


Get valuable customers insights to make smarter decisions and act faster based on how customers use your product or website with Mixpanel. Try it free.
Reactflow icon


Reactflow give insight for marketers, product managers and UX designers about how their users experience their website. It reconstruct visitors activity like a movie for playback, while providing extracted console log, heatmaps and funnel analytics.
Saber icon


Saber is a cutting edge website feedback tool. Let users report bugs and issues, increase conversions and improve your site. Easy to use, quick to set up, and free, Saber adds a customizable feedback button to your website allowing visitors to submit feedback and report issues.
QuestionPro Inc icon

QuestionPro Inc

Question online survey software allows users to generate professional surveys for individuals and businesses and experience greater insights in one place where you can see your data in context.
Plerdy icon


Plerdy - Multifunctional SaaS solution for an improvement of conversion on websites. - Heatmaps - we see exactly where the clicks were on the website.
Userbrain icon


Userbrain is a remote usability testing service with focus on continuous testing. You can order and watch videos of real people interacting with your website.

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Form Analytics (4)
Click Heatmaps (3)
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Pros of Hotjar

Pricing scales directly to the amount of page views you need to track
Recordings provide incredibly detailed analysis of visitor behaviors
Requires no coding experience to use

Cons of Hotjar

No alerts or notifications available
Survey designs are unattractive and obtrusive for the customer

Hotjar Icon Features of Hotjar

Heat maps let you track the behavior of your site's visitors
Track site pass through traffic and analyze dropoff behavior
Integrates with a range of popular third party services

Hotjar Reviews

by grex about Hotjar on April 11, 2018:
There's a central paradox at the heart of the modern, internet driven business age. As businesses and customers move increasingly online, we have an unprecedented amount of data regarding customer practices and seemingly countless means to engage with them, but this torrent of information can be a double edged sword. Raw data can be hard to analyze, and the more you have, the harder it is to put into context. The business owners best able of sorting this information and turning it into actionable content are going to be the ones with the most success. Hotjar is designed for aspiring professionals who want to know more about their customers. They allow you to take the raw data you draw from your website and third party platforms, analyze it, and turn the results into meaningful, attractive, and easy to digest visualizations that you can use to better plan for your company's future.

You don't have to be technically inclined to start working with Hotjar. Despite the complex technology that goes into Hotjar and its integration with a number of third party services, all you have to do is enter a single line of script into the software you want to use. This sets up the API, which links the information gathered by these platforms directly to the Hotjar software. Hotjar will automatically sync the information it draws from the source and give you the means to transform it into a variety of well designed and knowledge based visualizations. While the basic library of charts and graphs are available, Hotjar also offers a range of neat and unique options. Heat maps allow you to look at a page on your site and intuitively understand where their fingers and mouses linger. It's a useful tool for UI and UX designers and a means for analysts to understand what aspects of your product or service are most and least popular. Heat maps can even be split up by device type to help you customize your design to match the way your customers interact with your site. You can also record the behavior of your users to get a more accurate understanding of how they navigate your company's site. You can leave notes on these recordings, place tags, and share them with anyone in your office.

Once you've figured out the typical navigational flow of your visitors, you can set up charts to see where their attention falls off and how quickly. These are great for maximizing your conversion rates and minimizing dropoff.

If you're looking for a more firsthand approach to customer engagement, you can integrate feedback polls directly into your side. You get to decide when these polls appear so that you can target the customers most likely to provide you with the necessary answers to your questions.
Feel free to submit your own opinion on Hotjar!

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Review Summary
Hotjar has currently been reviewed with 1 opinions.

In total, that's a combined rating of 4.00 out of 5 stars.

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