Refiner icon

Refiner icon


Business Software Customer Support and Management
Refiner is a customer survey tool built specifically for SaaS, eCommerce and Membership sites. Our simple and beautiful survey widgets get you the responses you need to grow your business - on bra...nd and perfectly timed. With Refiner you can ask your users any question while they are using your product. This is the moment when they are the most engaged and trust your brand. Unbeatable response rates and highly accurate data guaranteed! Gradually profile your users, trigger ultra-personalized nurturing campaigns, uncover great sales opportunities, research what to build next, measure customer satisfaction (CSAT), net promoter score (NPS), or customer effort score (CES). Refiner comes packed with all the survey tools you need to gain actionable insights. Refiner integrates into your existing marketing & sales stacks seamlessly. Our integrations allow you to sync survey responses to the tools you already use in real time, such as your CRM, email marketing automation platform, your backend API or good old Excel. Refiner helps you to understand who your users really are, what they need and how you can help them achieve their goals. Get started for free today and increase conversion & retention rates with better customer data. Read moreless

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  • Growth ($29.00 / month)
  • Scale ($79.00 / month)


  • Customer satisfaction rating
  • Net Promoter Score
  • Survey
  • Integration via API, Zapier, native
  • Segmentation
  • Customer Feedback
You can always update Refiner to add more features!


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About This Article

This page was composed by refiner and published by It was created at 2020-05-17 15:18:45 and last edited by refiner at 2020-03-31 18:08:49. This page has been viewed 1239 times.

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Create Personalized Surveys Customer Interaction Interface Integrated with Salesforce Widgets Feedback management NPS Net Promoter Score Feeback collector in-app survey Email Surveys Multiple User Accounts Multi-device Responsive Advanced audience targeting All essential question types All essential action types Skip logic Triggers Custom design and branding Report and analytics
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