Getfeedback Alternatives & Reviews

Getfeedback

Description
GetFeedback is a software system that allows users to get feedback from customers by having the customers take surveys after they receive their product or service... read more.
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15 Best Alternatives to Getfeedback

SatisMeter icon

SatisMeter

SatisMeter identifies unhappy customers in your web and mobile apps, or via email. SatisMeter is a revolutionary multi-channel platform which improves customer retention by collecting in-app feedback using the Net Promoter System.
MySurveyLab icon

MySurveyLab

Best survey tool to get feedback from your customers or create advanced survey. Make questionnaires, tests and forms in minutes.
Survicate icon
Freemium

Survicate

From website optimization and customer satisfaction surveys to complex customer insight processes integrated with your email campaigns - we've got you covered.
Qualtrics icon
Freemium

Qualtrics

Qualtrics makes sophisticated research simple and empowers users to capture customer, product, brand & employee experience insights in one place.
SurveyMonkey icon
Freemium

SurveyMonkey

SurveyMonkey is a tool that enables you to interact with your customers in a fun and friendly way.
Typeform icon
Freemium

Typeform

Typeform lets users create aesthetically pleasing online forms. Clients use the product to publish a broad range of forms. Examples include customer surveys, quizes and employee-feedback forms.
Wufoo icon

Wufoo

Wufoo is a software from SurveyMonkey that allows its users to create - Contact forms, - Online surveys, and - Invitations Created in 2006, the platform was initially a form creator.
Google Forms icon

Google Forms

Create a new survey and edit it with others at the same time. Choose from a variety of pre-made themes or create your own. Free with a Google account.
Formstack icon

Formstack

When you need forms online or that you can print, Formstack is available.
Grade.us icon

Grade.us

Grade. us is simply the most powerful SaaS platform out there for complete online review management and marketing.
Swagbucks icon
Freemium

Swagbucks

Swagbucks is a loyalty program that offers individuals rewards for engaging in various activities. Users can earn reward points for performing Internet searches, purchasing items from affiliated vendors, or completing polls.
SurveyCTO icon

SurveyCTO

SurveyCTO is the most reliable, secure, and scalable mobile data collection platform for researchers and professionals working in offline settings.
Survmetrics icon

Survmetrics

Survmetrics allows you to create engaging online surveys in minutes, share them and use advanced data visualizations to analyze results in real time.
pollanimal.com icon
Freemium

pollanimal.com

Survey maker. Online and free tool to create survey. Difference from other similar software is that pollanimal has great tool of getting sponsored responses to your questionnaire.

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Getfeedback Icon More About Getfeedback

GetFeedback is a software system that allows users to get feedback from customers by having the customers take surveys after they receive their product or service. GetFeedback uses Salesforce to keep track of customer service metrics, like Net Promoter Score, and customer satisfaction to make sure every customer is satisfied with their product or service and if not, what changes can be made. Using Salesforce with GetFeedback allows users to keep up with customer service real time by sending them surveys as soon as you finish speaking with them and handling their concerns, keeping track of articles that are posted to make sure they have a positive impact and are performing well, and keep track of customer satisfaction data and problems to streamline issues to the best agents to solve them. GetFeedback starts at $50 per month and has a free trial with no credit card required. GetFeedback customer support community has tips to really learn how to use surveys, help with the basics of using GetFeedback, and frequently asked questions and answers.

GetFeedback is a good option for people with businesses that need top quality surveys. GetFeedback is used by a lot of high caliber clients and you can see that when creating your own personalized surveys. The surveys are very professional looking and are mobile friendly, so customers can take them anywhere, anytime and with Salesforce we can see their responses real time and be able to find solutions to customer problems a lot faster. GetFeedback also keeps track of customer satisfaction data so that you can easily see problem areas or spots that aren't doing very well and correct them for the future. GetFeedback can be pretty expensive with you paying at least $50 a month to use the service as there are a lot of cheaper competitor options, but you get what you pay for in the sense that the surveys you create with this software look like you've paid a lot and look really inviting to customers.

Pros of Getfeedback

Mobile Friendly Surveys
Keep Track of Customer Satisfaction
Customer support team

Cons of Getfeedback

No language options
Unable to chat with tech support and have to wait for them to get back to you
Expensive

Getfeedback Icon Features of Getfeedback

Create Personalized Surveys
Customer Interaction Interface
Integrated with Salesforce

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