Wootric

Business Software Customer Support and Management

Description

Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. T...he software allows you to keep up with all of the latest trends in web and app development. You can also use WOotric to catch up with customers or users of your app and see what feature about the app they like. With all of this information, you are able to build and rebuild your app around the feedback that you receive from the people using your app. Read moreless

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Wootric Reviews

We have 1 review for Wootric. The average overall ratings is 4.0 / 5 stars.

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My Opinion on Wootric

written by grex on 2018-03-02 04:26:11

Overall

Ease of Use

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Value For Money

Overall Opinion: Wootric is a very useful piece of software if you are trying to gauge the successes and failures of your app or website. Every web developer or app designer loves to get feedback on the software that they produce. With instant feedback, you can find out immediately what it is about your app that people like or dislike the most. This is probably the most important information that you can have as an app developer because with it you can optimize your app for success in the future. It is never wise to ignore the concerns and desires of the people using your product. Wootric makes it so that you will never again be guessing what aspects of your app are the most well received or liked. While the software is not perfect, it is incredibly useful for all kinds of web developers.

Pros: Wootric allows you to take customer surveys that show you overall what aspects of your app or website are the most successful or well received. With this feedback, you can easily find out places where you are succeeding and places where you need improvement. You can use Wootric to reach out to clients directly, allowing for you to get more comprehensive feedback from individuals. Wootric allows you to easily follow popular trends. With this knowledge, you can always keep your app up to date with the most recent successful ideas.

Cons: Wootric allows you to have one central hub from which you can keep track of customer feedback, but it is not a necessary piece of software for businesses wanting to conduct surveys or get feedback. Disgruntled customers can be less than polite with their reviews of your product. If you do not have employees at the ready with experience in good customer relations, this can lead to potentially harmful situations for your brand. Viewing customer relations data in real time can be helpful in a lot of ways, but sometimes it can detract from viewing the bigger picture with regards to what you should be doing to improve your app or website

grex is using Wootric every other week recently.

Wootric Videos

Youtube Video: Intro to Wootric | The Net Promoter Score Platform for Boosting Customer Happiness

Here's how Wootric helps your entire company win customers for life: NPS SURVEYS INSIDE YOUR WEB AND NATIVE MOBILE APP Still doing email NPS? Wootric's always-on, customizable surveys run...

Disclaimer: This video was not made by us, but we found it interesting enough to embed it here.

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About This Article

This page was composed by Alternative.me and published by Alternative.me. It was created at 2018-04-27 19:56:10 and last edited by Alternative.me at 2020-03-06 07:49:38. This page has been viewed 3654 times.

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Widgets Feedback management NPS Net Promoter Score Feeback collector in-app survey Email Surveys Multiple User Accounts Multi-device Responsive Advanced audience targeting All essential question types All essential action types Skip logic Triggers Custom design and branding Report and analytics Custom branding Feedback loop Idea management Feedback Collection & Management Feedback Gathering Create Personalized Surveys Customer Interaction Interface Integrated with Salesforce Fast set up for your app Automatic profile management for iOS Ability to take tests directly in the app. Ability to view tests for other devices. Support Center link Email marketing • Custom Survey URLs • Data Analysis Tools • Mobile Survey • Offline Response Collection • Question Branching • Question Library • Site Intercept Survey • Supports Audio / Images / Video • Benchmarking • Data Management • Email / Online • Panel Management • Sample Management • Statistical Analysis • Survey Management Customer satisfaction rating Survey Integration via API, Zapier, native Segmentation Customer Feedback