Wootric

Business Software Customer Support and Management

Description

Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. T...he software allows you to keep up with all of the latest trends in web and app development. You can also use WOotric to catch up with customers or users of your app and see what feature about the app they like. With all of this information, you are able to build and rebuild your app around the feedback that you receive from the people using your app. Read moreless

Platforms

Browser

Links

Write a Review Edit Info

Alternatives to Wootric

SatisMeter

Commercial

SatisMeter identifies unhappy customers in your web and mobile apps, or via email. SatisMeter is a revolutionary multi-channel platform which improves customer retention by collecting in-app fee...

{{ alternatives[0].votes }}

Show Details
Survicate

Freemium

From website optimization and customer satisfaction surveys to complex customer insight processes integrated with your email campaigns - we've got you covered. Companies from over 70 countries use ...

{{ alternatives[1].votes }}

Show Details
FeedBear

Commercial

Complete the full feedback loop with one, simple tool. Collect feedback, share progress on a public Roadmap, and announce updates with Changelog. Replace that messy Trello board or support inbox an...

{{ alternatives[2].votes }}

Show Details
UserVoice

Commercial

UserVoice is an application designed to provide business owners with feedback related to the products and services that they provide to their customers. It is a product feedback management software...

{{ alternatives[3].votes }}

Show Details
UseResponse

Commercial

UseResponse is a software program that redesigns your customer support center online and gives you several helpful features to make it run more smoothly and allow you more open communication with y...

{{ alternatives[4].votes }}

Show Details
Ramen

Freemium

Ramen is a website that allows you to ask questions to users on your website. Ramen allows you to ask questions in "unobtrusive" ways so as to not bother the users on your website or get in the way...

{{ alternatives[5].votes }}

Show Details
Qualtrics

Freemium

Qualtrics makes sophisticated research simple and empowers users to capture customer, product, brand & employee experience insights in one place.

{{ alternatives[6].votes }}

Show Details
SurveyGizmo

Commercial

Advanced (but easy to use) online survey software tool that comes with amazing customer service, every survey feature you can imagine and an open API.

{{ alternatives[7].votes }}

Show Details
Getfeedback

GetFeedback is a software system that allows users to get feedback from customers by having the customers take surveys after they receive their product or service. GetFeedback uses Salesforce to ke...

{{ alternatives[8].votes }}

Show Details
Medallia

Medallia Experience Cloud is an enterprise customer feedback management software platform that empowers every employee to improve the customer experience.

{{ alternatives[9].votes }}

Show Details
buddybuild

Buddybuild is a continuous integration platform that assists developers to come up with apps and test them quickly. According to the company website, Buddybuild provides a continuous integration an...

{{ alternatives[10].votes }}

Show Details
Grade.us

Grade. us is simply the most powerful SaaS platform out there for complete online review management and marketing.

{{ alternatives[11].votes }}

Show Details
UserTesting

UserTesting is an app for people to perform usability tests. Many companies look for people to perform such tests to determine if their website is user friendly, if their app is easy to navigate, o...

{{ alternatives[12].votes }}

Show Details
QuestionPro Inc

Freemium

Question online survey software allows users to generate professional surveys for individuals and businesses and experience greater insights in one place where you can see your data in context. Our...

{{ alternatives[13].votes }}

Show Details
User Interviews

Recruit users from our audience of over 100, 000 vetted consumers and professionals, or bring your own audience and build a participant database for any type of UX research.

{{ alternatives[14].votes }}

Show Details
MaritzCX

MaritzCX provides Customer Experience software (CX) and research to help you respond to the Voice of the Customer instantly through our CX Platform.

{{ alternatives[15].votes }}

Show Details
SoGoSurvey

Freemium

Survey tool to measure customer satisfaction, employee satisfaction, or anything else you want to measure. The Most Comprehensive and Secure Experience Platform.

{{ alternatives[16].votes }}

Show Details
Refiner

Freemium

Refiner is a customer survey tool built specifically for SaaS, eCommerce and Membership sites. Our simple and beautiful survey widgets get you the responses you need to grow your business - on ...

{{ alternatives[17].votes }}

Show Details

Suggest an Alternative

Missing a software in the list? We are always happy if you help us making our site even better.

Suggest an Alternative

Wootric Reviews

We have 1 review for Wootric. The average overall ratings is 4.0 / 5 stars.

Write a Review

My Opinion on Wootric

written by grex on 2018-03-02 04:26:11

Overall

Ease of Use

Customer Service

Value For Money

Overall Opinion: Wootric is a very useful piece of software if you are trying to gauge the successes and failures of your app or website. Every web developer or app designer loves to get feedback on the software that they produce. With instant feedback, you can find out immediately what it is about your app that people like or dislike the most. This is probably the most important information that you can have as an app developer because with it you can optimize your app for success in the future. It is never wise to ignore the concerns and desires of the people using your product. Wootric makes it so that you will never again be guessing what aspects of your app are the most well received or liked. While the software is not perfect, it is incredibly useful for all kinds of web developers.

Pros: Wootric allows you to take customer surveys that show you overall what aspects of your app or website are the most successful or well received. With this feedback, you can easily find out places where you are succeeding and places where you need improvement. You can use Wootric to reach out to clients directly, allowing for you to get more comprehensive feedback from individuals. Wootric allows you to easily follow popular trends. With this knowledge, you can always keep your app up to date with the most recent successful ideas.

Cons: Wootric allows you to have one central hub from which you can keep track of customer feedback, but it is not a necessary piece of software for businesses wanting to conduct surveys or get feedback. Disgruntled customers can be less than polite with their reviews of your product. If you do not have employees at the ready with experience in good customer relations, this can lead to potentially harmful situations for your brand. Viewing customer relations data in real time can be helpful in a lot of ways, but sometimes it can detract from viewing the bigger picture with regards to what you should be doing to improve your app or website

grex is using Wootric every other week recently.

Wootric Videos

Youtube Video: Intro to Wootric | The Net Promoter Score Platform for Boosting Customer Happiness

Here's how Wootric helps your entire company win customers for life: NPS SURVEYS INSIDE YOUR WEB AND NATIVE MOBILE APP Still doing email NPS? Wootric's always-on, customizable surveys run...

Disclaimer: This video was not made by us, but we found it interesting enough to embed it here.

Comments

Commenting on this article is disabled right now.

About This Article

This page was composed by Alternative.me and published by Alternative.me. It was created at 2018-04-27 19:56:10 and last edited by Alternative.me at 2020-03-06 07:49:38. This page has been viewed 3616 times.

Did you like this article about Wootric? Please rate it!

5 of 6 liked this article. This is equivalent to a star rating of 4.17 / 5.

Yes

More Software in Business Software > Customer Support and Management

More Popular Business Software

Filter Platforms

Filter Features

Widgets Feedback management NPS Net Promoter Score Feeback collector in-app survey Email Surveys Multiple User Accounts Multi-device Responsive Advanced audience targeting All essential question types All essential action types Skip logic Triggers Custom design and branding Report and analytics Custom branding Feedback loop Idea management Feedback Collection & Management Feedback Gathering Create Personalized Surveys Customer Interaction Interface Integrated with Salesforce Fast set up for your app Automatic profile management for iOS Ability to take tests directly in the app. Ability to view tests for other devices. Support Center link Email marketing • Custom Survey URLs • Data Analysis Tools • Mobile Survey • Offline Response Collection • Question Branching • Question Library • Site Intercept Survey • Supports Audio / Images / Video • Benchmarking • Data Management • Email / Online • Panel Management • Sample Management • Statistical Analysis • Survey Management Customer satisfaction rating Survey Integration via API, Zapier, native Segmentation Customer Feedback