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Medallia

Description

Medallia Experience Cloud is an enterprise customer feedback management software platform that empowers every employee to improve the customer experience.

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Medallia Videos

Youtube Video: What Is Medallia Survey?

Medallia experience cloud official site medallia customer satisfaction surveys url? Q webcache. Based on medallia's recent acquisitions and development, there is much more customization....

Disclaimer: This video was not made by us, but we found it interesting enough to embed it here.

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About This Article

This page was composed by Alternative.me and published by Alternative.me. It was created at 2018-04-28 05:53:30 and last edited by Alternative.me at 2020-03-06 07:51:17. This page has been viewed 3953 times.

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Table of Contents

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Real-time reports Data export Skip logic Online surveys NPS surveys Branding Trends Multi-language support Multi-user support API and integration Advanced audience targeting All essential question types All essential action types Triggers Custom design and branding Report and analytics Create Personalized Surveys Customer Interaction Interface Integrated with Salesforce Ability to take tests directly in the app. Ability to view tests for other devices. Support Center link Email marketing • Custom Survey URLs • Data Analysis Tools • Mobile Survey • Offline Response Collection • Question Branching • Question Library • Site Intercept Survey • Supports Audio / Images / Video • Benchmarking • Data Management • Email / Online • Panel Management • Sample Management • Statistical Analysis • Survey Management Custom branding Feedback management Feeback collector Feedback loop Idea management Feedback Collection & Management Feedback Gathering Intelligence features Customer Interaction History Customer feedback management AI Driven Company Management Sentiment Analytics Customer Data Customer Journey Tracking Customer Feedback Tag organization and search tool Themes Tagging feature Tag suggestion DETECT THE IRRITANTS IN THE CUSTOMER JOURNEY PRIORITISE THE ACTIONS TO TAKE AUTOMATE DATA PROCESSING
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