As your conversation volume grows, it becomes harder to see which issues and requests matter the most. Prodsight makes this easy by analysing your conversations and automatically identifying the most ...important topics you should be tracking, with intelligent stats such as sentiment, volume and trends.
Prodsight is used by Support, Product, Success and Marketing teams at leading customer-centric brands such as Hostinger, Storyblocks and Code for America.
No manual tagging
Automated tagging of historic conversations
Ability to change tag criteria at any time
AI-powered topic suggestions
Sentiment analysis for every message
Real-time Dashboards and reports
Analyze reviews, support tickets, surveys and other feedback
To find out what user issues Prodsight will unearth for you check out our free trial. Read moreless