Prodsight
Business Software
Analytics
Description
As your conversation volume grows, it becomes harder to see which issues and requests matter the most. Prodsight makes this easy by analysing your conversations and automatically identifying the most ...important topics you should be tracking, with intelligent stats such as sentiment, volume and trends.
Prodsight is used by Support, Product, Success and Marketing teams at leading customer-centric brands such as Hostinger, Storyblocks and Code for America.
Key features:
No manual tagging
Automated tagging of historic conversations
Ability to change tag criteria at any time
AI-powered topic suggestions
Sentiment analysis for every message
Real-time Dashboards and reports
Analyze reviews, support tickets, surveys and other feedback
To find out what user issues Prodsight will unearth for you check out our free trial. Read moreless
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About This Article
This page was composed by Tadas Labudis and published by Alternative.me. It was created at 2020-09-28 08:57:49 and last edited by Tadas Labudis at 2020-09-28 09:15:12. This page has been viewed 1451 times.
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