zenloop GmbH

OS & Operations Operating System

Description

zenloop is the leading integrated experience management platform (IXM). The SaaS solution automatically collects customer feedback through various channels along the customer journey, analyzes and clu...sters it, and derives tailored measures to retain satisfied customers as well as win back churning customers. The zenloop software can be seamlessly integrated into solutions such as Salesforce, Spryker, Emarsys, Zendesk, Slack or Shopify or used as an addition to the existing tech stack. The zenloop portfolio includes brands such as Momox, Douglas, Peek & Cloppenburg, A.T.U, Mister Spex, Foodspring, Carhartt or Jochen Schweizer. The company was founded in 2016 by the two former Flaconi founders Björn Kolbmüller and Paul Schwarzenholz as well as Lukasz Lazewski and is based in Berlin with more than 50 employees. Read moreless

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Features

NPS surveys
NPS
Net Promoter Score
Customer feedback management
Customer Journey Tracking
Customer Feedback

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About This Article

This page was composed by Sophie Scharrer and published by Alternative.me. It was created at 2021-02-22 11:15:20 and last edited by Sophie Scharrer at 2021-02-18 13:53:20. This page has been viewed 450 times.

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