Expedia is a website that provides free travel booking services. These booking services include the purchase of airplane tickets, hotels, cars, cruises and other things to do at your destination.
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We have 2 reviews for Expedia. The average overall ratings is 2.5 / 5 stars.
Overall Opinion: 20mins ago we tried to book flights and it was 50 bucks per flight. So we have a credit for a canceled flight. There should've been only a 23 dollar difference for these new flight tickets but the guy over the phone charged me over 180 and is refusing to give me the credit for my canceled flight. This isn't the first time that this has happened either. Last time it happened. Last time this happened it was over 400 dollars of credit that was never given back and was overcharged.
Pros: They used to be a good travel agency I'm the past but lately it has been all down hill
Cons: That they never fix their errors even though I have spent hours on the phone with them on hold while they try and fail to get their supervisors onto the phone call. Thinking it was a one time thing I tried them again and of course it happens again.
Overall Opinion: Expedia is a great online tool to book travel. It can provide a one stop shop for all of your travel wants and needs. You can plan an entire trip through one website.
Pros: All In One: While Expedia is one website, you can plan an entire trip, from airplane tickets to reservations. Customizable: Expedia allows you to combine multiple airlines as well as bundled trips so you can customize your trip to fit all of your wants and needs. Traditionally, if you book a flight through a specific airline you are only able to choose from the available times they provide, where as with Expedia you can combine airlines to fit your needs. Expedia has a multitude of filter options so you can spend more time looking for what you need and less time searching for it. Best Price Guarantee: Expedia guarantees the best prices on the market. They also price match if you see that it is less expensive elsewhere.
Cons: No Updates: You cannot receive price updates on flights and hotels. Lacking In Customer Service: Expedia has a poor reputation in the customer service realm. There is a lack of a live online customer service presence. When you do get through to an agent you often have to wait for a long time before your issue is resolved.
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This page was composed by Alternative.me and published by Alternative.me. It was created at 2018-04-30 20:18:07 and last edited by Alternative.me at 2020-03-06 07:51:11. This page has been viewed 19259 times.