BigPanda Alternatives & Reviews


BigPanda is essentially a data management firm that helps businesses to manage their IT incidents so that they can accurately determine what the underlying issue is, rather than wasting valuable resources on the wrong diagnosis... read more.
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22 Best Alternatives to BigPanda

FileZilla icon


FileZilla is an FTP, or file transfer protocol, client. It lets individuals transfer single files or batches to a web server. For many years, FTP was the standard for website design.
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PuTTY is a free and open source terminal emulator that supports many network protocols, such as SCP, SSH, SFTP, Telnet and rlogin. It also has support for making raw socket connections.
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Ninite makes setting up a new PC a breeze by automatically installing all the critical software you need to get started with your new machine.
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Beyond Compare is software that allows a client to make advanced comparisons of files, data and folders and then act accordingly. The software is maintained by a small company called Scooter Software, Inc.
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AngularJS is a software which allows the user to extend their HTML vocabulary. This extension creates dynamic views in web applications that previously had not been possible.
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PingPlotter is a troubleshooting tool that helps IT professionals and neophytes identify, diagnose, and resolve network issues.
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PDF Expert

Download a free trial of PDF Expert - the best PDF software for your Mac. Enjoy advanced reading layouts, powerful PDF editing and classical annotation tools.
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Opsgenie is a modern incident management platform for operating always-on services, empowering Dev & Ops teams to plan for service disruptions and stay in control during incidents.
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BigPanda Icon More About BigPanda

BigPanda is essentially a data management firm that helps businesses to manage their IT incidents so that they can accurately determine what the underlying issue is, rather than wasting valuable resources on the wrong diagnosis. By incorporating data science methodologies into their programs, BigPanda is able to help its customers reduce the clutter surrounding their operations and get straight to the point. It's hoped that by directly addressing inefficiencies in the industry, BigPanda will be able to help IT teams focus their time more effectively on the real issues that are plaguing their company. By aggregating all of this data together, and then using highly sophisticated algorithms to pierce through all of the white noise, BigPanda is able to pinpoint the real issue surrounding IT incidents.

Pros of BigPanda

Offers 24/7 online customer service support.
Introduces a new algorithmic approach to IT incident management.
Can be customized to address specific enterprise concerns.

Cons of BigPanda

Some issues with alerts not being properly handled.
Fairly expensive given the relative size of the developer and the scale of their operation.

BigPanda Icon Features of BigPanda

Utilizes data science methodologies to streamline the response process for IT incidents.
Centralizes and correlates a massive volume of IT alerts.
Integrates collaboration features from other programs in order to seamlessly manage and update IT tickets.

BigPanda Reviews

by grex about BigPanda on March 2, 2018:
While there's no question that BigPanda does exactly what it claims to, there are a few underlying issues that are worth mentioning. For one thing, BigPanda is fairly expensive for what it others, and this is compounded by the fact that BigPanda is a much smaller firm than many of its competitors. BigPanda does offer a free trial version of their services, as well as a free "lite" version of their main service, but the price quickly escalates beyond this. For very small companies, BigPanda's services can potentially be quite useful. If your company hasn't scaled appropriately though, or has crossed BigPanda's threshold for a free account, then you can expect to pay a considerable amount of money to continue using their services.

Although BigPanda's primary service is effective most of the time, that doesn't necessarily mean it's without fail. Users have reported instances where BigPanda failed to filter out alerts appropriately, as well as times when it didn't return the proper call when requested. Although this isn't the most common experience, it's still worth noting before you make any kind of significant investment into the program. Despite this, BigPanda's methodology has proven to be a useful tool for many businesses and will likely only continue to become more efficient as the methodology is refined.
Feel free to submit your own opinion on BigPanda!

BigPanda Icon Share your opinion on BigPanda

/ 5
Review Summary
BigPanda has currently been reviewed with 1 opinions.

In total, that's a combined rating of 5.00 out of 5 stars.

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