Freightos

Overall Opinion: I have had the unfortunate experience of recently dealing with this company. I had heard reports about this platform and decided to give them a try with one of my shipments. As a new customer, I was a little unsure of the process. All my previous shipments using other freight forwarders had been relatively pain-free. The same however cannot be said for freightos. Let me prefix this review by saying I am partly to blame for my lack of understanding of how they actually conduct business. I was under the misapprehension that they were a professional company that cared about their customers. How wrong I was.

Pros: Let me explain how things work. This Israeli based-company is essentially a broker that uses their website to compile rates from several shipping companies. Once you have paid them, they want nothing to do with you and if you have any problems it's up to you to call one of the half dozen companies, they use to send your shipment to its final destination. They basically charge 3% for this service. I, unfortunately, ran into a problem with my shipment and was advised to contact freightos.

Cons: They clearly do not have any other call centres based in other locations. In fact, as I found out they only had one person answering calls for the entire world. Trust all the one-star reviews as when you have a problem it's only at that point the companies true colours become apparent. To add to the problems the information about my shipment on their website was completely inaccurate. Not one bit of the information was correct. All in all a terrible experience.

Overall Opinion: Freightos AcceleRate is aimed directly at carrier and freight-forwarding businesses. This software package can help you with obtaining and providing rate quotes. It can also assist you with business intelligence and freight management. You can enable your customers to book quotes from your website or generate international-shipping quotes within seconds. The software also provides powerful statistics and analytics tools to help you to better manage shipping costs and logistics. You can upload and maintain shipping rates for trucking, ocean, barge, air or railway from any carrier. Enterprise shippers can use this powerful tool to provide their company with spending and routing data. It can help you to manage tariffs and landed costs by providing carrier and route comparisons. Freightos is even helpful for your accounting team, as it provides analytics and data on actual and projected costs. It can help your business see where money can be saved. It can help you to better serve your customers too. For online retailers and e-commerce websites, Freightos has software solutions for your needs as well. One nice feature provided with this software is the Freightos Shipping Calculator. This calculator can easily be integrated into your online store. You will be able to increase sells and ship to any customers, no matter the origin or destination. Instant quotes are given for air or ocean shipping. The size of the cargo doesn't matter. If your customer wishes to ship a small package or a full-size, shipping container, they can get the best pricing available. Freightos offers so many solutions in one package, that it's hard not to recommend to companies that deal with freight. Whether it's your customers' freight or your own, there are a lot of great tools here that can be useful. The software can help you to cut costs, save time and be generally more efficient. The company has a vast support network to help you get started and to assist you with any potential future issues or questions you have. A free trial version of Freightos is available. This makes it easy to check out and test whether or not it helps your business.

Pros: A free trial version is available.Provides a lot of different solutions in one software package.Helps to make your business more efficient.Will save your company and your customers a lot of money.Expands you customer base and sales potential.

Cons: The trial version doesn't offer every feature of the full software.There's a learning curve for using all of the features.Setting a system up can take a lot of time and effort, though the results are worth it.