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Business Software Customer Support and Management
Document360 is a self-service knowledge base software that helps to educate your customers about your product and reduce your support cost.With Document360, you can create rich documentation and knowl...edge base for your offerings (both internal and external) with ease. Document360 provides world-class authoring experience and can be customized to meet needs from small to large scale enterprises. With easy to configure capabilities, you can manage multiple project documentation, configure multiple users and view the analytics that will help you keep your knowledge base content fresh and relevant. Some Outstanding features: -A rich authoring experience with Markdown and WYSIWYG editor -In-app assistant Widgets -Discussions to collect the feedback from the crowd or community wisdom and use it for analysis -Completely customize the knowledge base to carry your brand -Inbuilt reporting and analytics to understand the performance of the knowledge hub -Intelligent search functionality Read moreless
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This page was composed by Document360 and published by It was created at 2021-01-07 09:07:48 and last edited by Document360 at 2020-12-28 06:56:16. This page has been viewed 235 times.

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