Grasshopper lets even small businesses develop a telephone dispatch system that can provide them with the tools they need to look professional and engage their customers more effectively.
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We have 1 review for Grasshopper. The average overall ratings is 4.0 / 5 stars.
Overall Opinion: While three simple digits seem like they might not be able to change much, the numbers that make up your area code can have a significant impact on how your prospective customers view your business. We've become conditioned to see local area codes as the domain of smaller and less successful businesses and 1-800 numbers as a sign of legitimacy on a national or global scale. Whether you want your company to run off a local number or a 1-800 number, Grasshopper can provide you with a single hub from which your customers can reach your representatives, and the software lets you use this one number as a central hub operated directly through the mobile phones of your employees. Even if your staff is constituted solely of work from home employees, you can still put off an air of professionalism and make sure your clients can connect with the right people regardless of where they happen to be. Getting the number you're looking for is a simple process, and you can check availability before you ever sign up for Grasshopper services. All users have to do is cruise over to the site, enter their desired number, and check to see if it's available. In situations where it's not, Grasshopper will make suggestions about the closest alternatives available. All of the local and national phone numbers available through Grasshopper are toll free, so the only fee you have to worry about paying is your monthly subscription fee for the Grasshopper service. Once you've set up your phone number with Grasshopper, you have a lot of options with how you want to make the most of it. Grasshopper guides you through every step of the process. You start by creating a designated greeting and then add employees and departments. These can be assigned their own extensions which can then be linked up to the phone numbers of the people in question. That means that you don't need to be worried about customer calls being routed to the wrong department, and customers don't have to worry about tiresome transfers just to get the information they need. Since Grasshopper's numbers coordinate with your existing cell phone lines, there's no need to manage a proper call center and no concerns about having to install expensive hardware just to run your business' phone service. Your customers will get a professional call center experience equivalent to those managed by larger companies, and you'll get quick routing and transfer of calls. You can make calls out from your cell phone and choose whether to show your company or personal line on the caller ID, adding an extra level of professionalism to the experience. Numerous plans are available, offering more numbers and line extensions depending on how much you're willing to pay for the service.
Pros: Allows text messaging and faxing in addition to traditional phone services Pricing is eminently reasonable for the services offered Easy configuration without the need for additional hardware
Cons: Subscriptions scaled only to the demands of smaller businesses Offers less integrations and features than some competing services
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This page was composed by Alternative.me and published by Alternative.me. It was created at 2018-04-29 23:24:16 and last edited by Alternative.me at 2020-03-06 07:51:38. This page has been viewed 5024 times.