Line2 icon

Line2 icon

Line2

Desktop Software Business
Description

Line2 is an inexpensive and convenient service that lets business owners and the self-employed set up a second line for their office easily.

Platforms
Windows macOS Browser iOS Android
Links

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Line2 Reviews

We have 2 reviews for Line2. The average overall ratings is 2.5 / 5 stars.

Write a Review
Guest avatar
Line2 Review
written by Thomas on 2019-08-29 09:42:22
Overall
Ease of Use
Customer Service
Value For Money

Overall Opinion: Horrible. I've been using Line2 for probably going on two years now. The application is buggy in Windows 10. I get divide by zero and other exceptions all over the place. Consistently after I hang up from any call. I've tried to leave, but can't port my number away. I've tried putting in numerous requests to have the number ported out but they all come back as having incorrect information. We've compared the information we're sending with the information in my profile and it's the same. My new provider has tried numerous times to reach out to Neutral Tandem, which is apparently listed as their VOIP provider. Despite calling multiple times during their posted business hours we have yet to get something other than a voicemail and I have not to my knowledge ever received a call back. Line2's attitude was basically "Not our problem." It's a horrible service that isn't nearly business appropriate. I'm only using it as a personal line and can't imagine trying to run a business like this. Buyer beware.

Pros: -

Cons: -

grex avatar
My Opinion on Line2
written by grex on 2018-08-21 08:05:01
Overall
Ease of Use
Customer Service
Value For Money

Overall Opinion: If you're a business owner trying to establish your credibility, having a dedicated line for your company can make all the difference in the world. This used to mean having a second landline installed or investing in an option like voice over IP. While these options are generally reliable, they could also be costly; and as more people move towards using cell phones, landlines have become increasingly impractical for the flexibility our lives demand. Line2 is a dedicated app that allows businesses of any size to set up a professional line they can access directly through their cell phone. The result is a very convenient alternative to traditional business lines all in a format that suits the needs of the modern businessperson. Line2 isn't the first service like this. Platforms like Google Voice provide a virtual phone number for free. What Line2 does is provide this service better than just about anyone else around. A rich feature set and consistent reception allows Line2 to suit the demands that customers expect from a business line. Your business line through Line2 can connect via cellular voice, cellular data, or WiFi internet, meaning that you won't have to worry about dropped calls or missed messages due to passing through dead zones. Your Line2 number can be accessed from any modern device as well. Answer calls through any cell phone running the app, use the standard software platform to type out SMS responses using a full keyboard, or use a tablet to track and oversee all of your correspondence. Picking a number is simple. You can either transfer over an existing number or search out a new phone number that matches your needs. Users are given a lot of control over what number they choose, making it easy to pick a line with the area code appropriate for your business or even settle on a vanity number that will be easier for your customers to remember. Line2 also offers toll free numbers to their customers. Line2 is designed for teams, and any plan you sign up for allows you to connect multiple people in your office with their own numbers, making it great for smaller businesses relying more on remote than on-site employees. Line2's feature set is what really puts it a step above cheap and free competitors like Google Voice. With your simple monthly subscription plan, you get nearly limitless local and international calling on your business line. Call forwarding options come standard along with the ability to set your own auto attendant system and transfer calls out to separate extensions. Conference calling is available for up to 20 participants, while Line2 messaging options are designed to scale with the demands of inter-office teams. You can even attach a widget to your website that will turn your text inbox into a customer care center.

Pros: Affordably priced subscription plans No cap on calling makes it ideal for any business Scales well to growing offices

Cons: Competing with free alternative services like Google Voice Glitches and crashing happen rarely

grex is using Line2 every other week recently.

Features

  • Access your phone number through any device
You can always update Line2 to add more features!

Screenshots

Line2 screenshot 1
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Line2 Videos

Youtube Video: Line2: My Favorite Small Business Tool Right Now

I love apps. I'm always testing new applications that I can use - either to help myself or another small business. The latest problem I had - having to carry two phones to manage my business...

Disclaimer: This video was not made by us, but we found it interesting enough to embed it here.

Comments

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About This Article

This page was composed by Alternative.me and published by Alternative.me. It was created at 2018-04-29 13:44:48 and last edited by Alternative.me at 2020-03-06 07:51:20. This page has been viewed 7339 times.

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