Instant Housecall Alternatives & Reviews

Instant Housecall

Description
Instant Housecall is a software for technical support customer service representatives to remotely help their customers with problems they are having on their own computers at home... read more.
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20 Best Alternatives to Instant Housecall

TeamViewer icon
Free

TeamViewer

TeamViewer is a software designed to connect PCs, mobile phones, or servers remotely to one another. Its reliable features allow you to solve the problems of your clients from your premises without having to get to them physically.
LogMeIn icon

LogMeIn

Boost your productivity and reclaim your peace of mind with anytime access to your office. LogMeIn offers simple, secure and easy to navigate remote access so all your computers are just a click away.
Remote Desktop Connection icon
Free

Remote Desktop Connection

Once that's done, another computer or device with the right credentials, called the client, can connect to the host and control it. Don't let the technical aspects of remote desktop software scare you away.
TightVNC icon
Free

TightVNC

TightVNC - VNC-Compatible Remote Control / Remote Desktop Software. Download TightVNCDownload TightVNC 1. 3. 10 - TightVNC Server - F. A.
QEMU icon
Free

QEMU

QEMU is a generic and open source machine emulator and virtualizer.
AnyDesk icon
Free

AnyDesk

Discover AnyDesk, the secure & intuitive remote desktop software, and take advantage of the application's innovative features!
VNC Connect icon
Freemium

VNC Connect

VNC Connect is a remote access software that's optimized for both commercial and personal use. It allows you to remotely control your devices from anywhere in the world at any time.
join.me icon
Freemium

join.me

join.me provides reliable remote video conferencing services ready to meet the needs of individuals and small businesses.
CrossOver icon

CrossOver

Don't buy a Windows license, don't reboot and don't use a Virtual Machine. Try a free trial of CrossOver to run your Windows software on Mac, Linux and Chrome OS.
Remote Desktop Manager icon

Remote Desktop Manager

Centralize, manage and secure access to remote connections. Remote Desktop Manager is your single pane of glass for all your remote connections.
Remote Utilities icon
Freemium

Remote Utilities

Remote Utilities is secure and highly configurable remote desktop software created for IT professionals. You can access a variety of features including remote screen viewing, keystroke sending, mouse pointer control, file transfers, and the ability to do any operation just like you were sitting at the remotely accessed PC.
UltraViewer icon
Free

UltraViewer

UltraViewer is a software that helps you to remote control your client's computer to support them like you're sitting in front of the screen.
ConnectWise Control icon
Freemium

ConnectWise Control

ConnectWise Control is a mobile app that allows you to instantly connect with another system from anywhere with a connection to the internet. The software not only comes in a mobile app, but it has a desktop version as well for complete coverage.
GoToAssist icon

GoToAssist

GoToAssist is a piece of software that was designed to help IT professionals offer the comprehensive support they need to be able to offer. It's perfectly suitable for those in software consulting firms, technological experts, and providers of managed services.
Apple Remote Desktop icon

Apple Remote Desktop

Apple Remote Desktop is the best way to manage the Mac computers on your network — without leaving your desk.
DameWare icon

DameWare

Remote access software for Windows, Mac, Linux workstations, and servers with mobile integration. First to offer remote smart card authentication. Free trial!
Goverlan Reach icon

Goverlan Reach

Use Goverlan Reach remote support software to provide desktop support, streamline systems management.
ThinLinc icon

ThinLinc

ThinLinc is a Linux remote desktop server. It is the component which enables remote access, resuming disconnected sessions and load balancing of sessions.
Splashtop Remote Support icon

Splashtop Remote Support

Remotely support your clients’ computers and provide them with remote access.

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Instant Housecall Icon More About Instant Housecall

Instant Housecall is a software for technical support customer service representatives to remotely help their customers with problems they are having on their own computers at home. Instant Housecall is software that has no set up required on the customer's end and is able to be used by the business owner or customer support representative on their computer with Windows 8 or a traditional desktop. Instant Housecall offers many technical support features such as automatically reconnecting with the customer if the connection is lost, conferencing calls between parties or transferring customers to other agents, rebooting and reconnecting the customer's computer in safe mode, and remotely running files. Instant Housecall also offers many business support tools such as keeping a history of sessions and notes on what happened in these sessions, screenshots of the computer as you work on it and recording what happens, chat options so that the agent is able to keep in communication with the customer, detailed reports on remote repairs, and many more features. Instant Housecall starts at $29 per month and ranges up to $75 per month.

Instant Housecall is a convenient tool for technical support representatives or businesses that need technical support. The software allows for remote repairs on customer computers which is a lot easier and cost-efficient than having to send a technical support representative to the customer's home whenever they have an issue with their computer. Instant Housecall also makes it easy to complete the repairs on the customer's computer with all of the repair features and lets you keep in communication with the customer over chat until it is complete, and you take payment online. Instant Housecall can be a little expensive compared to industry competitors and it is unfortunate that all of the features that are available on Windows are not available on Mac but it is still a good software.

Pros of Instant Housecall

Remotely run files, reboot, and reconnect
Chat with customers remotely
Screenshot and record sessions

Cons of Instant Housecall

Some features unavailable on Mac
Expensive compared to other options

Instant Housecall Icon Features of Instant Housecall

Use with Windows 8 or Traditional Desktop
Automatic repairs with one click
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Instant Housecall Reviews

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Review Summary
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