GoToAssist Alternatives & Reviews


GoToAssist is a piece of software that was designed to help IT professionals offer the comprehensive support they need to be able to offer. It's perfectly suitable for those in software consulting firms, technological experts, and providers of managed services... read more.
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34 Best Alternatives to GoToAssist

TeamViewer icon


TeamViewer is a software designed to connect PCs, mobile phones, or servers remotely to one another. Its reliable features allow you to solve the problems of your clients from your premises without having to get to them physically.
LogMeIn icon


Boost your productivity and reclaim your peace of mind with anytime access to your office. LogMeIn offers simple, secure and easy to navigate remote access so all your computers are just a click away.
Remote Desktop Connection icon

Remote Desktop Connection

Once that's done, another computer or device with the right credentials, called the client, can connect to the host and control it. Don't let the technical aspects of remote desktop software scare you away.
Chrome Remote Desktop icon

Chrome Remote Desktop

Chrome Remote Desktop is Google's official remote desktop program for its proprietary browser. It allows any computer that uses Chrome as a browser to become a host.
TightVNC icon


TightVNC - VNC-Compatible Remote Control / Remote Desktop Software. Download TightVNCDownload TightVNC 1. 3. 10 - TightVNC Server - F. A.
mRemoteNG icon


The next generation of mRemote, open source, tabbed, multi-protocol, remote connections manager.
AnyDesk icon


Discover AnyDesk, the secure & intuitive remote desktop software, and take advantage of the application's innovative features! icon
Freemium provides reliable remote video conferencing services ready to meet the needs of individuals and small businesses.
Remote Desktop Manager icon

Remote Desktop Manager

Centralize, manage and secure access to remote connections. Remote Desktop Manager is your single pane of glass for all your remote connections.
eHorus icon


The ability to manage all your remote devices from whichever one you have in front of you. Access to desktop and applications, copy software, execute scripts; all from a simple browser.
Freshservice icon


Freshservice is a mobile app that focuses on IT service management. This sort of software is designed for use by an IT company, and it offers such companies a way to perform every activity that they might need to perform in the process of serving their clients.
Mikogo icon


Mikogo is software application for screen-sharing and voice conferencing that helps your company improve communication. Using the software, you can easily share information with your coworkers during meetings and conferences, while keeping all of this information secure.
Remote Utilities icon

Remote Utilities

Remote Utilities is secure and highly configurable remote desktop software created for IT professionals. You can access a variety of features including remote screen viewing, keystroke sending, mouse pointer control, file transfers, and the ability to do any operation just like you were sitting at the remotely accessed PC. icon is a software that lets the user have full control of their customer service from both desktop and mobile. follows your social media profiles, emails, and phone calls to make sure every customer inquiry is acknowledged and taken care of.
Vivantio icon


Choosing the right helpdesk software can be one of the most powerful ways to optimize communications with customers in just about every industry. Through Vivantio, individuals can look forward to a full suite of options that allows them to work with their customers on a broad variety of issues.
ConnectWise Control icon

ConnectWise Control

ConnectWise Control is a mobile app that allows you to instantly connect with another system from anywhere with a connection to the internet. The software not only comes in a mobile app, but it has a desktop version as well for complete coverage.
Apple Remote Desktop icon

Apple Remote Desktop

Apple Remote Desktop is the best way to manage the Mac computers on your network — without leaving your desk.
Jump Desktop icon

Jump Desktop

Connect to any computer in the world. Jump Desktop is a secure and reliable remote desktop (RDP & VNC) app for iOS, Mac, Android and PCs which lets you connect to any computer, anywhere in the world.
dualmon icon


Secure, fast, and affordable remote access. The perfect solution for any size business. Try it FREE - no credit card required.
ThinLinc icon


ThinLinc is a Linux remote desktop server. It is the component which enables remote access, resuming disconnected sessions and load balancing of sessions.
Front icon


Front is a collaborative email platform that allows a team of professionals to work together in the same digital communication system no matter where they are in the physical world.
Chicken of the VNC icon

Chicken of the VNC

Download Chicken for free. Chicken is a VNC client for Mac OS X. A VNC client allows remote access to another computer over the network.
UltraViewer icon


UltraViewer is a software that helps you to remote control your client's computer to support them like you're sitting in front of the screen.
RemotePC icon


Remote Access for your PC and Mac from anywhere, even from iPhone or iPad. Support multiple remote computers in real-time.
LiteManager icon


With LiteManager, you can remotely control one computer with another computer. The software provides an open window to the other system and gives the user full access to the desktop and everything else in the system.
Zoho Assist icon

Zoho Assist

From on-demand remote support to sharing your screen and initiating unattended remote support sessions, here is your one-stop remote support tool. Get started today with one of the industry's most secure, reliable and affordable remote support computer software.
Cisco WebEx icon

Cisco WebEx

Cisco Webex is the leading enterprise solution for video conferencing, online meetings, screen share, and webinars. Web conferencing, conference calling and equipment.
ServiceNow icon


Replace unstructured work patterns with intelligent workflows. Improve service levels, energize employees, and enable your enterprise to Work At Lightspeed.
JIRA Service Desk icon

JIRA Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25, 000+ organizations. Try it free today.
Kaseya VSA icon

Kaseya VSA

Kaseya VSA is a software used in remote monitoring, information technology management, cloud-based and network security resolution that gives functionalities and tools to IT enterprises and Managed Service Providers (MSP) to enable systems to become faster, secure and cost-effective and employees become more productive.
Agiloft icon


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Add Multiple Participants
Admin Controls
Advanced Reports
Advanced SLA
Annotate Meetings
Application Selection
Asset Management
Audit Trail
Automate Workflows
Automated Cloud Backup
Automated Discovery
Automated Triage
Automatic Notifications
Call Recording
Call Sharing
Change Management
Charts And Reports
Chat Functionality
Clipboard Sharing
Cloud Backup
Collaboration Tools
Computer Grouping
Custom Email Templates
Customer Widget
Customizable Queues
Customizable Workflow
Desktop Plugin
Desktop Sharing
End-to-end Encryption
Escalation Rules
Exit Meetings Option
File Transfer
Full Text Search
Group Permissions
Group Sharing
Home Office
IIS Monitoring
IT Asset Management
IT Automation
IT Ticketing System
Import Google Contacts
Incident Management
Instant Chat
Instant Messaging
Internal Help Desk
Intuitive Interface
Join Conference Calls
Knowledge Base
Live Chat
Live Text Chat Tool
Lock Meetings
Meeting Scheduler
Mobile Interface
Multiple Screen Sharing
OnDemand Or Hosted
Organization Roles
Outlook Meeting Add-in
Participant Emoticons
Participant Pointer

GoToAssist Icon More About GoToAssist

GoToAssist is a piece of software that was designed to help IT professionals offer the comprehensive support they need to be able to offer. It's perfectly suitable for those in software consulting firms, technological experts, and providers of managed services. The software is helpful because it allows you to instantly connect with computers or mobile devices via a remote system, so you can help resolve any technical issues they might be having through this connection. GoToAssist can even be used to access servers or other systems that aren't manned so you can promote the highest productivity while updating the software when an update is ready.

Pros of GoToAssist

Advanced Features

Cons of GoToAssist

Lacks Restrictive Controls
Annoying Password Restrictions

GoToAssist Icon Features of GoToAssist

Unlimited Live Support
Support Mobile Platforms
Screen Sharing
Record Sessions

GoToAssist Reviews

by grex about GoToAssist on March 2, 2018:
If you have a small or midsize business that could benefit from numerous advanced IT support tools, GoToAssist is the answer you seek. The software comes with a premium charge based on the number of users in your business, but you can take advantage of a free 30-day trial offer that includes all the features of the full paid version. To access this 30-day trial, you'll have to provide an initial credit card that will be charged once the trial is over, but you can cancel at any time. If you don't feel comfortable providing any credit card data, you can still try a modified version of the GoToAssist software for 14 days at no cost.

Inside the GoToAssist software, you'll find three basic areas of support. Those areas are IT monitoring, service desk solutions, and remote support. While almost everything the software does happens over the internet, you'll still need to download and install a piece of the software to every device on the network. The same is true for mobile devices that you want to be able to access remotely. It takes little to no effort to install and set up the software, but it will take some time to learn the vast array of advanced features and how they work. To help with this, a number of video tutorials and help pages have been included. There's even an integrated chat service for any questions or others issues regarding GoToAssist.

When you first sign up for GoToAssist, you'll be given an option regarding the number of support staff you wish you have. The software can be configured to work specifically with your existing workflow and physical devices. Once it is configured, you are instantly capable of accessing the screens of your customers if they wish to share for support purposes.

For systems that are under your control, but not local to you, you can install a satellite piece of software that will give you access to devices even when no one else is using them. This is an excellent feature for those who might need to troubleshoot problems on devices or servers within the business network. Since the software is fully compatible with mobile devices, you can not only access mobile devices with the software, but you can provide support with your own mobile devices.
Feel free to submit your own opinion on GoToAssist!

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Review Summary
GoToAssist has currently been reviewed with 1 opinions.

In total, that's a combined rating of 5.00 out of 5 stars.

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