GoToAssist Alternatives & Reviews

GoToAssist

Description
GoToAssist is a piece of software that was designed to help IT professionals offer the comprehensive support they need to be able to offer. It's perfectly suitable for those in software consulting firms, technological experts, and providers of managed services... read more.
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Rating (5.00)
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28 Best Alternatives to GoToAssist

TeamViewer icon
Free

TeamViewer

TeamViewer is a software designed to connect PCs, mobile phones, or servers remotely to one another. Its reliable features allow you to solve the problems of your clients from your premises without having to get to them physically.
Remote Desktop Connection icon
Free

Remote Desktop Connection

Once that's done, another computer or device with the right credentials, called the client, can connect to the host and control it. Don't let the technical aspects of remote desktop software scare you away.
Chrome Remote Desktop icon
Free

Chrome Remote Desktop

Chrome Remote Desktop is Google's official remote desktop program for its proprietary browser. It allows any computer that uses Chrome as a browser to become a host.
TightVNC icon
Free

TightVNC

TightVNC - VNC-Compatible Remote Control / Remote Desktop Software. Download TightVNCDownload TightVNC 1. 3. 10 - TightVNC Server - F. A.
join.me icon
Freemium

join.me

join.me provides reliable remote video conferencing services ready to meet the needs of individuals and small businesses.
Remmina icon
Free

Remmina

Remmina is a remote desktop client written in GTK+, aiming to be useful for system administrators and travellers, who need to work with lots of remote computers in front of either large monitors or tiny netbooks.
AnyDesk icon
Free

AnyDesk

AnyDesk is the world's most comfortable remote desktop application. Access all your programs, documents and files from anywhere, without having to entrust your data to a cloud service.
Remote Desktop Manager icon

Remote Desktop Manager

Remote Desktop Manager is a remote connection and password management platform for IT pros trusted by more than 300 000 users in 130 countries.‎Add-ons - Remote Desktop .
X2Go icon
Free

X2Go

Get X2Go. Installing X2Go (client/server). Download X2Go Client (Windows installer (XP and Later), OS X 10. 9 and higher DMG, OS X 10. 10 and higher DMG or macOS 10.
Freshservice icon
Freemium

Freshservice

Freshservice is a mobile app that focuses on IT service management. This sort of software is designed for use by an IT company, and it offers such companies a way to perform every activity that they might need to perform in the process of serving their clients.
Mikogo icon
Freemium

Mikogo

Mikogo is software application for screen-sharing and voice conferencing that helps your company improve communication. Using the software, you can easily share information with your coworkers during meetings and conferences, while keeping all of this information secure.
Remote Utilities icon
Freemium

Remote Utilities

Remote Utilities is secure and highly configurable remote desktop software created for IT professionals. You can access a variety of features including remote screen viewing, keystroke sending, mouse pointer control, file transfers, and the ability to do any operation just like you were sitting at the remotely accessed PC.
Desk.com icon

Desk.com

Desk.com is a software that lets the user have full control of their customer service from both desktop and mobile. Desk.com follows your social media profiles, emails, and phone calls to make sure every customer inquiry is acknowledged and taken care of.
Bomgar icon

Bomgar

Secure remote access to any remote desktop or server - no VPN! Works with Windows, Mac, Linux, iPad, iPhone, and Android. Appliance or Cloud deployment options.
Vivantio icon

Vivantio

Choosing the right helpdesk software can be one of the most powerful ways to optimize communications with customers in just about every industry. Through Vivantio, individuals can look forward to a full suite of options that allows them to work with their customers on a broad variety of issues.
ConnectWise Control icon
Freemium

ConnectWise Control

ConnectWise Control is a mobile app that allows you to instantly connect with another system from anywhere with a connection to the internet. The software not only comes in a mobile app, but it has a desktop version as well for complete coverage.
Apple Remote Desktop icon

Apple Remote Desktop

Apple Remote Desktop is the best way to manage the Mac computers on your network. Distribute software, provide real-time online help to end users, create detailed software and hardware reports, and automate routine management tasks — all without leaving your desk.
Jump Desktop icon

Jump Desktop

Connect to any computer in the world. Jump Desktop is a secure and reliable remote desktop (RDP & VNC) app for iOS, Mac, Android and PCs which lets you connect to any computer, anywhere in the world.
dualmon icon
Freemium

dualmon

Secure, fast, and affordable remote access. The perfect solution for any size business. Try it FREE - no credit card required.
Aeroadmin icon
Free

Aeroadmin

AeroAdmin - zero configuration FREE for business and home remote desktop software.
Front icon

Front

Front is a collaborative email platform that allows a team of professionals to work together in the same digital communication system no matter where they are in the physical world.
Chicken of the VNC icon
Free

Chicken of the VNC

Download Chicken of the VNC for free. Project superseded by http://chicken. sourceforge. net/ Chicken of the VNC is a VNC client for Mac OS X.
ThinLinc icon

ThinLinc

ThinLinc Download. Download ThinLinc Server Bundle.
LiteManager icon
Freemium

LiteManager

With LiteManager, you can remotely control one computer with another computer. The software provides an open window to the other system and gives the user full access to the desktop and everything else in the system.
Zoho Assist icon
Freemium

Zoho Assist

Zoho Assist is a remote support and remote access software crafted for SMBs. Try it free today to know how it . no prior installation.
Cisco WebEx icon

Cisco WebEx

Cisco WebEx is the leading enterprise solution for video and web conferencing today. This secure software-based platform for video and audio conferencing, business messaging, and webinars help organizations be more productive.
ServiceNow icon

ServiceNow

Replace unstructured work patterns with intelligent workflows. Improve service levels, energize employees, and enable your enterprise to Work At Lightspeed.
Kaseya VSA icon

Kaseya VSA

Kaseya VSA is a software used in remote monitoring, information technology management, cloud-based and network security resolution that gives functionalities and tools to IT enterprises and Managed Service Providers (MSP) to enable systems to become faster, secure and cost-effective and employees become more productive.
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Multi-Monitor Support (2)
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Add Multiple Participants
Admin Controls
Advanced Reports
Annotate Meetings
Antivirus
Application Selection
Automated Cloud Backup
Automated Discovery
Call Recording
Call Sharing
Chat
Chat Functionality
Clipboard Sharing
Cloud Backup
Collaboration Tools
Computer Grouping
Conferencing
Connect
Connection
Custom Email Templates
Customer Widget
Deployment
Desktop Plugin
Desktop Sharing
End-to-end Encryption
Exit Meetings Option
File Transfer
Group Permissions
Group Sharing
Home Office
IIS Monitoring
IT Asset Management
IT Automation
Import Google Contacts
Instant Chat
Instant Messaging
Join Conference Calls
Live Text Chat Tool
Lock Meetings
Meeting Scheduler
Multiple Screen Sharing
Online-Meetings
Organization Roles
Outlook Meeting Add-in
Participant Emoticons
Participant Pointer
Pass Presenter Role
Pause Transmission
Profile Manager
Reboot And Reconnect
Rebranding
Record Meetings
Recording And Playback
Remote Access
Remote Administration
Remote Control
Remote Control Computer
Remote Monitoring
Remote Presentation
Remote Printing
Remove Disruptive Members
Reporting And Dashboards
Schedule Meetings
Scheduling Sessions
Screen Sharing
See Whos In Meetings
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GoToAssist Icon

More About GoToAssist

GoToAssist is a piece of software that was designed to help IT professionals offer the comprehensive support they need to be able to offer. It's perfectly suitable for those in software consulting firms, technological experts, and providers of managed services. The software is helpful because it allows you to instantly connect with computers or mobile devices via a remote system, so you can help resolve any technical issues they might be having through this connection. GoToAssist can even be used to access servers or other systems that aren't manned so you can promote the highest productivity while updating the software when an update is ready.

Pros of GoToAssist

Intuitive
Advanced Features

Cons of GoToAssist

Lacks Restrictive Controls
Annoying Password Restrictions

GoToAssist Icon Features of GoToAssist

Unlimited Live Support
Support Mobile Platforms
Screen Sharing
Record Sessions

GoToAssist Reviews

by grex about GoToAssist on March 2, 2018
"If you have a small or midsize business that could benefit from numerous advanced IT support tools, GoToAssist is the answer you seek. The software comes with a premium charge based on the number of users in your business, but you can take advantage of a free 30-day trial offer that includes all the features of the full paid version. To access this 30-day trial, you'll have to provide an initial credit card that will be charged once the trial is over, but you can cancel at any time. If you don't feel comfortable providing any credit card data, you can still try a modified version of the GoToAssist software for 14 days at no cost.

Inside the GoToAssist software, you'll find three basic areas of support. Those areas are IT monitoring, service desk solutions, and remote support. While almost everything the software does happens over the internet, you'll still need to download and install a piece of the software to every device on the network. The same is true for mobile devices that you want to be able to access remotely. It takes little to no effort to install and set up the software, but it will take some time to learn the vast array of advanced features and how they work. To help with this, a number of video tutorials and help pages have been included. There's even an integrated chat service for any questions or others issues regarding GoToAssist.

When you first sign up for GoToAssist, you'll be given an option regarding the number of support staff you wish you have. The software can be configured to work specifically with your existing workflow and physical devices. Once it is configured, you are instantly capable of accessing the screens of your customers if they wish to share for support purposes.

For systems that are under your control, but not local to you, you can install a satellite piece of software that will give you access to devices even when no one else is using them. This is an excellent feature for those who might need to troubleshoot problems on devices or servers within the business network. Since the software is fully compatible with mobile devices, you can not only access mobile devices with the software, but you can provide support with your own mobile devices."
Feel free to submit your own opinion on GoToAssist!

GoToAssist Icon Share your opinion on GoToAssist

3
/ 5
Review Summary
GoToAssist has currently been reviewed with 1 opinions.

In total, that's a combined rating of 5.00 out of 5 stars.

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