Alternatives & Reviews

Description is a software that lets the user have full control of their customer service from both desktop and mobile. follows your social media profiles, emails, and phone calls to make sure every customer inquiry is acknowledged and taken care of... read more.
Browser iOS Android

17 Best Alternatives to

turboSMTP icon


turboSMTP is a reliable, powerful, easy-to-use SMTP server that maximizes the deliverability of all your marketing and transactional emails. Our outgoing mail server guarantees secure SMTP relays and it’s ideal to send transactional emails.
Freshdesk icon


Freshdesk helps your customer service team consolidate all their communication streams into one platform and deal with issues more responsively.
UseResponse icon


UseResponse is a software program that redesigns your customer support center online and gives you several helpful features to make it run more smoothly and allow you more open communication with your customers.
Zendesk icon


Zendesk is a support application that allows businesses to transform their existing customer support services into agents, making it easy for lead sourcing and customer retention.
Help Scout icon

Help Scout

Make every customer service interaction a more human one. Use Help Scout. Trusted by over 8000 businesses in 140 countries. Get started for free.
Jitbit Helpdesk icon

Jitbit Helpdesk

Jitbit Helpdesk is a friendly help desk ticketing software with both cloud-based solutions and on-premise versions. It tracks support requests and integrates fully with your current mailbox.
Kayako icon


Help Desk Software and Customer Service Software that helps you be more productive and build customer loyalty. Join over 131000 customer support heroes and start your free trial today!
UserReport icon


UserReport helps companies learn more about the people who interact with their online content. It collects data from simple, propriety survey and forum tools integrated with the client's website.
Zammad icon


Create healthier communications with your clients through the use of Zammad, an open source help desk and customer support platform.
Intercom icon


Intercom is a communication app that ensures a business owner can use messaging services to promote sales, customer services and increase his or her marketing capacity.
HappyFox icon


The smart and intuitive help desk features of HappyFox make it a great source for any business owner looking to improve engagement with their customers.
DeskPRO icon


DeskPRO is a software suite designed for businesses of all sizes, and it works to provide customer support and help desk management that optimizes the relationship between your brand and your customers.
GoToAssist icon


GoToAssist is a piece of software that was designed to help IT professionals offer the comprehensive support they need to be able to offer. It's perfectly suitable for those in software consulting firms, technological experts, and providers of managed services.
Salesforce Service Cloud icon

Salesforce Service Cloud

When it comes to customer relationship management (CRM) systems, Salesforce wrote the book. Well, not exactly the book, but they do provide the most thorough explanation of what a CRM is on the internet.
Appreviws icon


Many people create apps for various reasons, but one is definitely to make money. The biggest question for many Android app creators is where to sell these applications.
Zoho Desk icon

Zoho Desk

Put customer service at the heart of your company. Zoho Desk is the industry's first context-aware help desk software that helps businesses focus on the customer.
LiveAgent icon


LiveAgent helps businesses improve customer interactions across email, live chat, phone & social networks. Companies like BMW, Huawei, O2 or Forbesfone use LiveAgent to deliver customer wow to 150M end users worldwide.

You can add more alternatives to this item by signing up on

Filter Platforms
iOS (16)
Android (15)
Web (14)
Browser (13)
Windows (4)
macOS (2)
Unix (2)
Filter Features
Knowledge Base (5)
Alerts And Notifications (4)
Scheduled Reports (4)
CRM Integration (3)
Accounts And Contacts (2)
Community Forums (2)
Contracts And SLA (2)
Customizable Reports (2)
Customization (2)
Graphic Dashboards (2)
Happiness Ratings (2)
Notification Rules (2)
Reports And Dashboards (2)
SLA Management (2)
Self Service Portal (2)
Service Escalations (2)
Social Media Support (2)
Third Party Integration (2)
Time-based Actions (2)
Workflow Rules (2)
Activity Dashboard
Activity Log
Advanced Reporting
Advanced Search
Agent Chat
Agent Collision Detection
Annotation Tools
Answer Bot
Assign Tasks
Audience Segmentation
Audit Logs
Bug Management
CTI Integration
Canned Actions
Canned Responses
Cloud Or Self Host
Collaborative Team Inbox
Community Forum
Community Portal
Comparison Reports
Conversation Search
Custom Branding
Custom Fields
Custom Ticket Statuses
Customer User Profiles
Customizable Agent Roles
Customizable Branding
Customizable Questions
Customizable Reporting
Customizable Ticket Forms
Data Synchronization
Demographic Data
Device Trend Report
Dynamic Knowledgebase
Email Campaign Creation
Email Compliance Archive
Embeddable Help Widget
Escalate Tickets
Feedback Collection
Feedback Inbox Management
Feedback Management
Feedback Tool
File Transfer
Filtered Search
Full CSS Rebranding Icon More About is a software that lets the user have full control of their customer service from both desktop and mobile. follows your social media profiles, emails, and phone calls to make sure every customer inquiry is acknowledged and taken care of. Within, you can also chat with customers on your website in real time and create a community for your visitors with forums and you can still respond to visitors with inquiries from your inbox. also automatically pulls any customer cases from all of your channels and lets you filter them so that you can work on the most important ones first or assign certain cases to certain agents that may be better to assist. You can also update multiple cases at once with bulk updating to make the most of your time. There is also the ability to create support content, so customers can be self-sufficient and help themselves and that content can be available to customers on your branded site both online and mobile. starts at $20 per month and ranges up to $100 per month. is a great software for any person running a business or that has a website and needs better control over their customer service. offers a lot of tools to provide the best customer service experience for customers with the real-time chat, ability to reach customers anywhere, mobile support, discussion boards, and so on. The software is easy to use and affordable to maintain. will also keep track o cases and how you are doing which takes a load off of your shoulders because you can see everything that was done, needs to be done, and the pattern of inquiries. These reports can be inaccurate sometimes but that can be corrected to get you back on track. can also be slow so you will need to be patient with it, but if you have the time and the patience to work with it, it can be a really good service to have.

Pros of

Easy to use
Live chat with customers
Keep up with customers from anywhere

Cons of

Reporting can be inaccurate
Slow Icon Features of

Multi-channel support
Self-service support
Workflow and automation Reviews

There are no reviews for, yet.

Be the first to write one, or check for additional reviews in the next section below.

Feel free to submit your own opinion on! Icon Share your opinion on

/ 5
Review Summary has currently been reviewed with 0 opinions.

In total, that's a combined rating of 0 out of 5 stars. Icon Additional Reviews, Pros & Cons and Similar Software

New: our editorial list of additional articles. We decided to gather informartion all around the internet and present you a list of helpful, external links to interesting reads about reviews, pros & cons and similar software.
0 persons liked this post.
helpful or   not helpful
0 persons liked this post.
helpful or   not helpful
0 persons liked this post.
helpful or   not helpful
0 persons liked this post.
helpful or   not helpful
0 persons liked this post.
helpful or   not helpful
0 persons liked this post.
helpful or   not helpful

Comments on

Any helpful suggestions to make on the list of alternatives to Feel free to write a comment!

About This Article

This page about was composed by and published by It was last updated on and has been viewed 1072 times.

Did you like this article? Please rate it!

5 out of 6 people liked this article. This is equivalent to a star rating of 4.17 / 5.

Vote Now:

Like or Dislike