Intercom icon

Intercom icon

Intercom

Web Apps Media
Description
Intercom is a communication app that ensures a business owner can use messaging services to promote sales, customer services and increase his or her marketing capacity. Intercom software enables busin...esses to keep in touch with their clients and promotes integration of products from different departments. With Intercom, businesses are able to execute targeted communication with their target audience on their websites, through mobile applications, and through email. The platform simply provides an integrated communication system that eliminates the need for helpdesk services and allows the automation of various business operations. Read moreless
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Intercom Reviews

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Features

  • It will allow user and lead searching.
You can always update Intercom to add more features!

Screenshots

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Intercom Videos

Youtube Video: Intercom Review & Tutorial - How to Use Intercom for Websites

In this video, you will learn how to use this tool called Intercom to engage with your users and website visitors. It is a great tool, except that it is very costly for bloggers. For SaaS companies...

Disclaimer: This video was not made by us, but we found it interesting enough to embed it here.

Comments

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About This Article

This page was composed by Alternative.me and published by Alternative.me. It was created at 2018-04-27 20:40:18 and last edited by Alternative.me at 2020-03-06 07:51:08. This page has been viewed 7135 times.

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Table of Contents

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Customizable chat box Customer satisfaction rating Automatic messages Mobile apps Shortcuts (canned responses) Detailed statistics Integrations with e-commerce platforms Visitor recording (session replay) Email marketing Email delivery API Real Time Monitoring Real Time Reporting API Availability Activity Monitoring Advanced Statistics Bounce Handling Click-through Tracking Complaint Handling Custom SPF Dedicated IP Deliverability Experts Delivery Optimization Dynamic Queueing Email Delivery Management Email Integration Full Featured API 24/7 and multi-language customer support Compatible with all major clients High speed delivery unsubscribe management Bounce management Spam management Sub-account system Customer Chatting Platform Multi-channel support Self-service support Workflow and automation SMS to chat conversion Multi-customer chat Chat forwarding to other members of the team Automatic feedback ask at the end of sessions Built-in analytics system SMS functionality Customizable appearance CSV Import to verify emails on a large scale API for developer use Send simple emails with several options Coordinate drip campaigns Templates for automatic info population Integrated with other business software Live chat Targeted chat/email messages Ticketing Email templates 170+ Features included: -POP3 accounts -Email piping -Forwarding -Departments -Priorities -Statuses -Tags -Rules -Ticket Routing -Canned/Predefined messages -Voice integration -Real-time website monitoring and statistic -Chats -Facebook/Twitter integration -Knowledgebase -Live Suggestions as you type -Feedback and Contact forms -Agent rating, Gamification -Multilingual -Ticket Filters -File sharing and attachments -Chat button templates and much more. Uptime Monitoring Heatmap and page click analysis Visitor information in email Cross-device visitor profile identification Smart bot and crawler detection Referral spam protection Audible new visitor notification Invisible tracking Web SEO analytics Page speed monitor Custom branding Feedback management Feeback collector Feedback loop Idea management Feedback Collection & Management Feedback Gathering Marketing Automation Chat and instant messaging Marketing automation tools Popup on exit Event Triggered Email Email automation Pop-ups, Lightboxes and Conversion Bars Conversation tags Widgets Knowledge base and reports Help Desk Knowledge base ARTICLES Helpdesk Auto reply. Help widget Bot Integration Chat Features Integrated Into Your Website Slack Integration Sales acceleration
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