Features of Intercom
Some of the features that come with Intercom are
You will have access to your inbox anywhere any time: With Intercom, you can read your messages and assign them, receive alerts when you are tagged in a post, and work easily with your team.
It provides a two-way communication channel with clients: The platform makes it easy for users to respond to messages or send new texts via email or in-app.
You can even attach saved conversations, images, or articles.
It will allow user and lead searching.
You will be able to view a user’s profile or leads.
It ensures targeted communication: The app makes it possible for businesses to get in touch with their targets easily through inside web and mobile communication, via email, or on their website.
It ensures customization of messages: Users of the platform are able to send texts to their customers with the trigger of time or behavior of customers.