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LiveAgent

Business Software Customer Support and Management
Description

Great customer service starts with better Help Desk Software. Get started with LiveAgent in 5 minutes.

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Features

  • Email templates
  • 170+ Features included:
  • -POP3 accounts
  • -Email piping
  • -Forwarding
  • -Departments
  • -Priorities
  • -Statuses
  • -Tags
  • -Rules
  • -Ticket Routing
  • -Canned/Predefined messages
  • -Voice integration
  • -Real-time website monitoring and statistic
  • -Chats
  • -Facebook/Twitter integration
  • -Knowledgebase
  • -Live Suggestions as you type
  • -Feedback and Contact forms
  • -Agent rating, Gamification
  • -Multilingual
  • -Ticket Filters
  • -File sharing and attachments
  • -Chat button templates and much more.
You can always update LiveAgent to add more features!

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About This Article

This page was composed by Alternative.me and published by Alternative.me. It was created at 2018-12-24 06:35:01 and last edited by Alternative.me at 2020-03-06 07:52:13. This page has been viewed 921 times.

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