LiveAgent Alternatives & Reviews

LiveAgent

Description
LiveAgent helps businesses improve customer interactions across email, live chat, phone & social networks. Companies like BMW, Huawei, O2 or Forbesfone use LiveAgent to deliver customer wow to 150M end users worldwide... read more.
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19 Best Alternatives to LiveAgent

Freshdesk icon

Freshdesk

Freshdesk helps your customer service team consolidate all their communication streams into one platform and deal with issues more responsively.
UseResponse icon

UseResponse

UseResponse is a software program that redesigns your customer support center online and gives you several helpful features to make it run more smoothly and allow you more open communication with your customers.
UserVoice icon

UserVoice

UserVoice is an application designed to provide business owners with feedback related to the products and services that they provide to their customers.
Zendesk icon

Zendesk

Zendesk is a support application that allows businesses to transform their existing customer support services into agents, making it easy for lead sourcing and customer retention.
UserEcho icon

UserEcho

Easy management of customers feedback. Much more functionality and flexibility than just a forum. Listen, respond, and delight your users.
Help Scout icon

Help Scout

Make every customer service interaction a more human one. Use Help Scout. Trusted by over 9, 000 businesses in 140 countries. Get started for free.
Jitbit Helpdesk icon

Jitbit Helpdesk

Jitbit Helpdesk is a friendly help desk ticketing software with both cloud-based solutions and on-premise versions. It tracks support requests and integrates fully with your current mailbox.
HappyFox icon

HappyFox

The smart and intuitive help desk features of HappyFox make it a great source for any business owner looking to improve engagement with their customers.
Intercom icon

Intercom

Intercom is a communication app that ensures a business owner can use messaging services to promote sales, customer services and increase his or her marketing capacity.
Desk.com icon

Desk.com

Desk.com is a software that lets the user have full control of their customer service from both desktop and mobile. Desk.com follows your social media profiles, emails, and phone calls to make sure every customer inquiry is acknowledged and taken care of.
Kayako icon

Kayako

Help Desk Software with support ticketing system that helps you be more productive and build customer loyalty. Start your free trial today by joining over 131, 000 other customer support heroes!
Zammad icon
Free

Zammad

Create healthier communications with your clients through the use of Zammad, an open source help desk and customer support platform.
Salesforce Service Cloud icon

Salesforce Service Cloud

When it comes to customer relationship management (CRM) systems, Salesforce wrote the book. Well, not exactly the book, but they do provide the most thorough explanation of what a CRM is on the internet.
HelpShift icon

HelpShift

Helpshift enables brands to deliver superior digital customer service digital channels with messaging-based support and AI powered automations.
Freshcaller icon
Freemium

Freshcaller

Freshcaller is a modern-day reimagining of our everyday phone system for customer support, sales, IT, and HR teams. It acts as a central hub for all phone-related activities of an organization, enabling companies to easily launch their call centers in a matter of minutes.
Zoho Desk icon

Zoho Desk

Put customer service at the heart of your company. Zoho Desk is the industry's first context-aware help desk software that helps businesses focus on the customer.
Unymira Knowledge Center icon

Unymira Knowledge Center

Unymira Knowledge Center is a knowledge base that is designed to improve customer service. Knowledge Center is a professional knowledge base that is available for on premise or Saas installation.
Reamaze icon

Reamaze

Reamaze (stylized as re:amaze or Re:amaze) is software that allows a business to engage, support and convert customers using social interactions and media, chat, text messaging, email and questions and answers on a single platform.
Smartling icon

Smartling

Smartling is a piece of software that operates through the web and offers advanced translation services. For most businesses, the process of translating content between various languages is time-consuming, inefficient, and vastly complicated.

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LiveAgent Icon More About LiveAgent

LiveAgent helps businesses improve customer interactions across email, live chat, phone & social networks. Companies like BMW, Huawei, O2 or Forbesfone use LiveAgent to deliver customer wow to 150M end users worldwide.

LiveAgent's biggest advantage is the ability to seamlessly combine all communication channels in one platform. Equip your team with LiveAgent's state of the art features and watch your customer satisfaction rates skyrocket. And remember, great customer service starts with better help desk software.

Additionally, and in cooperation with a variety of third-party software companies, LiveAgent offers a selection of broader customer relationship management (CRM) applications, such as marketing and sales force automation. It is a customisable solution that can scale as small companies grow their customer base and online services.

LiveAgent is offered as both Web-based (cloud) software and on-premise installations. The cloud option is priced on a per-user per-month basis by number of agents, and the on-premise options use the up-front pricing model, based solely on number of agents.

LiveAgent Icon Features of LiveAgent

170+ Features included:
-POP3 accounts
-Email piping
-Forwarding
-Departments
-Priorities
-Statuses
-Tags

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In total, that's a combined rating of 0 out of 5 stars.

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