Unymira Knowledge Center icon

Unymira Knowledge Center icon

Unymira Knowledge Center

Desktop Software Tools
Description

Unymira Knowledge Center is a knowledge base that is designed to improve customer service. Knowledge Center is a professional knowledge base that is available for on premise or Saas installation.

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Features

  • Advanced search capability
  • Knowledge is stored in one central place
  • Easy to use content creation tool
  • Multilanguage support
  • Agents can interact with knowledge articles
  • Advanced reporting & analytics
  • Troubleshooting
  • Integrated E-learning
  • Workflow and approval for articles
  • Decision tree creation tool
  • Inter-agent chat
  • SaaS & On-Premises
You can always update Unymira Knowledge Center to add more features!

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About This Article

This page was composed by Alternative.me and published by Alternative.me. It was created at 2018-09-27 13:01:47 and last edited by Alternative.me at 2020-03-06 07:52:12. This page has been viewed 1103 times.

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