Unymira Knowledge Center Alternatives & Reviews

Unymira Knowledge Center

Description
Unymira Knowledge Center is a knowledge base that is designed to improve customer service. Knowledge Center is a professional knowledge base that is available for on premise or Saas installation.
Categories
Licence

5 Best Alternatives to Unymira Knowledge Center

Helpjuice icon

Helpjuice

Helpjuice is a piece of software that is based entirely in the cloud, and it was built to help businesses of just about any size develop and manage databases of knowledge related to their services or products.
Zendesk icon

Zendesk

Zendesk is a support application that allows businesses to transform their existing customer support services into agents, making it easy for lead sourcing and customer retention.
Freshdesk icon

Freshdesk

Freshdesk helps your customer service team consolidate all their communication streams into one platform and deal with issues more responsively.
Freshservice icon
Freemium

Freshservice

Freshservice is a mobile app that focuses on IT service management. This sort of software is designed for use by an IT company, and it offers such companies a way to perform every activity that they might need to perform in the process of serving their clients.
LiveAgent icon

LiveAgent

Great customer service starts with better Help Desk Software. Get started with LiveAgent in 5 minutes.

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Filter Platforms
Browser (4)
Android (4)
iOS (4)
Web (4)
macOS
Windows
Unix
Filter Features
Knowledge Base (3)
Community Forums (2)
Activity Log
Advanced Analytics
Agent Collision Detection
Answer Bot
Audit Logs
Auto-updates
Canned Responses
Collaboration
Community Portal
Content Library
Content Repository
Custom Branding
Custom Ticket Statuses
Customizable Agent Roles
Customizable Ticket Forms
Customization Tools
Dashboard
Data Management
Document Management
Document Tagging
Email Compliance Archive
Embeddable Help Widget
Filtered Search
Full CSS Rebranding
Full Text Search
Group Rules And Macros
Integrated Game Mechanics
Linked Tickets
Live Chat Channel
Multiple Ticket Forms
Multiproduct Support
Open API
Overview Dashboard
Portal Customization
Public And Private Forums
REST API
Real Time Updates
Role-based Dashboards
SLA Management
SLA Reminders
Scenario Automation
Scheduled Reports
Screencasting
Self Service Help Center
Self-learning
Self-service Portal
Set User Permissions
Single Sign On SSO
Smart Automations
Ticket Export
Track Activity
Visual Analytics
Web Widget

Unymira Knowledge Center Icon Features of Unymira Knowledge Center

Advanced search capability
Knowledge is stored in one central place
Easy to use content creation tool
Multilanguage support
Agents can interact with knowledge articles
Advanced reporting & analytics
Troubleshooting
Integrated E-learning

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3
/ 5
Review Summary
Unymira Knowledge Center has currently been reviewed with 0 opinions.

In total, that's a combined rating of 0 out of 5 stars.

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