Jitbit Helpdesk icon

Jitbit Helpdesk icon

Jitbit Helpdesk

Desktop Software Tools
Description
Jitbit Helpdesk is a friendly help desk ticketing software with both cloud-based solutions and on-premise versions. It tracks support requests and integrates fully with your current mailbox. Jitbit ... Read more
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Jitbit Helpdesk Reviews

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Features

  • Asset Management
  • Web based interface with Android and iOS apps
  • File attachments
  • Knowledge base and reports
  • Comprehensive security permissions
  • Flexible and customizable ticketing system
  • Available in 18 different languages
  • C# source codes are available
You can always update Jitbit Helpdesk to add more features!

Screenshots

Jitbit Helpdesk screenshot 1
Jitbit Helpdesk screenshot 2

Jitbit Helpdesk Videos

Youtube Video: Jitbit Helpdesk Ticketing System Walkthrough

This is a quick tutorial for Jitbit Helpdesk software Jitbit Helpdesk is an easy-to-use yet incredibly powerful help desk software. Check it out here: https://www.jitbit.com/helpdesk/?utm_source=v...

Disclaimer: This video was not made by us, but we found it interesting enough to embed it here.

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About This Article

This page was composed by Alternative.me and published by Alternative.me. It was created at 2018-04-28 03:28:58 and last edited by Alternative.me at 2020-03-06 07:50:36. This page has been viewed 4438 times.

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Online and self-hosted help desk platform Multi-channel support Self-service support Workflow and automation It will allow user and lead searching. Advanced Customer Relationship Management Over 40 Individual Apps Case management Multi-channel customer access Legacy data system integration Automatically generates insights Customer acquisition and retention tips Sales forcasting Email templates 170+ Features included: -POP3 accounts -Email piping -Forwarding -Departments -Priorities -Statuses -Tags -Rules -Ticket Routing -Canned/Predefined messages -Voice integration -Real-time website monitoring and statistic -Chats -Facebook/Twitter integration -Knowledgebase -Live Suggestions as you type -Feedback and Contact forms -Agent rating, Gamification -Multilingual -Ticket Filters -File sharing and attachments -Chat button templates and much more.