Kayako icon

Kayako icon

Kayako

Description

Help Desk Software with support ticketing system that helps you be more productive and build customer loyalty. Start your free trial today by joining over 131,000 other customer support heroes!

Platforms
Windows macOS Linux Browser iOS Android
Links
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Screenshots

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Kayako Videos

Youtube Video: Kayako Review: Leading Help Desk Software?

daveapproved.com | While there's a profusion of apps for streamlining businesses, nothing seems to be quite as important as having constant communication with your clients, customers,...

Disclaimer: This video was not made by us, but we found it interesting enough to embed it here.

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About This Article

This page was composed by Alternative.me and published by Alternative.me. It was created at 2018-04-30 09:56:51 and last edited by Alternative.me at 2020-03-06 07:51:31. This page has been viewed 6038 times.

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Table of Contents

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Asset Management Web based interface with Android and iOS apps File attachments Knowledge base and reports Comprehensive security permissions Flexible and customizable ticketing system Available in 18 different languages C# source codes are available It will allow user and lead searching. Unlimited Live Support Support Mobile Platforms Screen Sharing Record Sessions Multi-channel support Self-service support Workflow and automation Advanced Customer Relationship Management Over 40 Individual Apps Case management Multi-channel customer access Legacy data system integration Automatically generates insights Customer acquisition and retention tips Sales forcasting Email templates 170+ Features included: -POP3 accounts -Email piping -Forwarding -Departments -Priorities -Statuses -Tags -Rules -Ticket Routing -Canned/Predefined messages -Voice integration -Real-time website monitoring and statistic -Chats -Facebook/Twitter integration -Knowledgebase -Live Suggestions as you type -Feedback and Contact forms -Agent rating, Gamification -Multilingual -Ticket Filters -File sharing and attachments -Chat button templates and much more. Ticketing Analysis & Reporting
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