Help Scout Alternatives & Reviews

Help Scout

Description
Make every customer service interaction a more human one. Use Help Scout. Trusted by over 8, 000 businesses in 140 countries. Get started for free.
Licence
Platforms
iOS Browser Android

22 Best Alternatives to Help Scout

Freshdesk icon

Freshdesk

Freshdesk helps your customer service team consolidate all their communication streams into one platform and deal with issues more responsively.
FreeScout icon
Free

FreeScout

Free open source help desk & shared mailbox. FreeScout is a pure PHP7+MySQL application which can be easily deployed even on a shared hosting. Application functionality can be extended via modules.
Zendesk icon

Zendesk

Zendesk is a support application that allows businesses to transform their existing customer support services into agents, making it easy for lead sourcing and customer retention.
Jitbit Helpdesk icon

Jitbit Helpdesk

Jitbit Helpdesk is a friendly help desk ticketing software with both cloud-based solutions and on-premise versions. It tracks support requests and integrates fully with your current mailbox.
LiveAgent icon

LiveAgent

Great customer service starts with better Help Desk Software. Get started with LiveAgent in 5 minutes.
osTicket icon
Free

osTicket

osTicket is a widely-used and trusted open source support ticket system. Easily scale and streamline your customer service and drastically improve your customer’s experience.
Reamaze icon

Reamaze

Reamaze (stylized as re:amaze or Re:amaze) is software that allows a business to engage, support and convert customers using social interactions and media, chat, text messaging, email and questions and answers on a single platform.
Zammad icon
Free

Zammad

Create healthier communications with your clients through the use of Zammad, an open source help desk and customer support platform.
Kayako icon

Kayako

Help Desk Software with support ticketing system that helps you be more productive and build customer loyalty. Start your free trial today by joining over 131, 000 other customer support heroes!
Desk.com icon

Desk.com

Desk.com is a software that lets the user have full control of their customer service from both desktop and mobile. Desk.com follows your social media profiles, emails, and phone calls to make sure every customer inquiry is acknowledged and taken care of.
Front icon

Front

Front is a collaborative email platform that allows a team of professionals to work together in the same digital communication system no matter where they are in the physical world.
Vivantio icon

Vivantio

Choosing the right helpdesk software can be one of the most powerful ways to optimize communications with customers in just about every industry. Through Vivantio, individuals can look forward to a full suite of options that allows them to work with their customers on a broad variety of issues.
Salesforce Service Cloud icon

Salesforce Service Cloud

When it comes to customer relationship management (CRM) systems, Salesforce wrote the book. Well, not exactly the book, but they do provide the most thorough explanation of what a CRM is on the internet.
Zoho Desk icon

Zoho Desk

Put customer service at the heart of your company. Zoho Desk is the industry's first context-aware help desk software that helps businesses focus on the customer.
Intercom icon

Intercom

Intercom is a communication app that ensures a business owner can use messaging services to promote sales, customer services and increase his or her marketing capacity.
ConnectWise Manage icon

ConnectWise Manage

ConnectWise empowers technology solution providers to reach their goals faster with an award-winning business management software suite & much more.
HappyFox icon

HappyFox

The smart and intuitive help desk features of HappyFox make it a great source for any business owner looking to improve engagement with their customers.
Issuetrak icon

Issuetrak

Easy and affordable software for managing issues, complaints, help desk tickets, customer support requests, and tasks all in one central place.
Appreviws icon
Free

Appreviws

Many people create apps for various reasons, but one is definitely to make money. The biggest question for many Android app creators is where to sell these applications.
Agiloft icon

Agiloft

We can't find that page.
LiveAgent icon

LiveAgent

Great customer service starts with better Help Desk Software. Get started with LiveAgent in 5 minutes.
Full Help icon

Full Help

A self-hosted help desk solution that doesn't break the bank.

You can add more alternatives to this item by signing up on alternative.me

Filter Platforms
iOS (19)
Android (19)
Web (18)
Browser (13)
Windows (5)
macOS (4)
Unix (4)
Filter Features
Knowledge Base (6)
Alerts And Notifications (4)
Scheduled Reports (4)
CRM Integration (3)
API (2)
Accounts And Contacts (2)
Asset Management (2)
Billing (2)
Community Forums (2)
Contracts And SLA (2)
Custom Fields (2)
Customizable Reports (2)
Customization (2)
Graphic Dashboards (2)
Happiness Ratings (2)
Live Chat (2)
Notification Rules (2)
Open API (2)
REST API (2)
Reports And Dashboards (2)
SLA Management (2)
Self Service Portal (2)
Service Escalations (2)
Social Media Support (2)
Third Party Integration (2)
Ticketing System (2)
Time-based Actions (2)
Workflow Rules (2)
APIs
Active Directory
Activity Log
Advanced Search
Agent Collision Avoidance
Agent Collision Detection
Analytics
Answer Bot
Attachment Blocking
Audience Segmentation
Audit Log
Audit Logs
Audit Trail
Automate Anything
Automate Workflows
Automatic Notifications
Business Intelligence
Business Rules
CRM
CTI Integration
Calendar
Canned Actions
Canned Responses
Change Management
Charts And Reports
Collaborative Team Inbox
Community Forum
Community Portal
Configurable Help Topic
Conversation Search
Custom Help Topic Forms
Custom Ticket Statuses
Customer Support Portal
Customer User Profiles
Customizable Agent Roles
Customizable Dashboard
Customizable Ticket Forms
Customizable Workflow
Dashboard Reports
Dashboards And Reporting
Developer Network
Dispatch Portal

Help Scout Icon Features of Help Scout

Please sign up to add features for Help Scout.

Help Scout Reviews

There are no reviews for Help Scout, yet.

Be the first to write one, or check for additional reviews in the next section below.

Feel free to submit your own opinion on Help Scout!

Help Scout Icon Share your opinion on Help Scout

3
/ 5
Review Summary
Help Scout has currently been reviewed with 0 opinions.

In total, that's a combined rating of 0 out of 5 stars.

Help Scout Icon Additional Help Scout Reviews, Pros & Cons and Similar Software

New: our editorial list of additional articles. We decided to gather informartion all around the internet and present you a list of helpful, external links to interesting reads about Help Scout reviews, pros & cons and similar software.
0 persons liked this post.
helpful or   not helpful
0 persons liked this post.
helpful or   not helpful
0 persons liked this post.
helpful or   not helpful
0 persons liked this post.
helpful or   not helpful
0 persons liked this post.
helpful or   not helpful
0 persons liked this post.
helpful or   not helpful

Comments on Help Scout

Any helpful suggestions to make on the list of alternatives to Help Scout? Feel free to write a comment!

About This Article

This page about Help Scout was composed by and published by Alternative.me. It was last updated on and has been viewed 1796 times.

Did you like this article? Please rate it!

6 out of 7 people liked this article. This is equivalent to a star rating of 4.29 / 5.

Vote Now:

Like or Dislike

Recommendations For This Article