Help Scout icon

Help Scout icon

Help Scout

Description

Make every customer service interaction a more human one. Use Help Scout. Trusted by over 9,000 businesses in 140 countries. Get started for free.

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Alternatives to Help Scout

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FreeScout alternatives

FreeScout

Free open source help desk & shared mailbox. FreeScout is a pure PHP7+MySQL application which can be easily deployed even on a shared hosting. Application functionality can be extended via modules.

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Freshdesk alternatives

Freshdesk

Freshdesk helps your customer service team consolidate all their communication streams into one platform and deal with issues more responsively.

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Zendesk alternatives

Zendesk

Zendesk is a support application that allows businesses to transform their existing customer support services into agents, making it easy for lead sourcing and customer retention. Since the platfor...

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osTicket alternatives

osTicket

osTicket is a widely-used and trusted open source support ticket system. Easily scale and streamline your customer service and drastically improve your customer’s experience.

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Jitbit Helpdesk alternatives

Jitbit Helpdesk

Jitbit Helpdesk is a friendly help desk ticketing software with both cloud-based solutions and on-premise versions. It tracks support requests and integrates fully with your current mailbox. Jitb...

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LiveAgent alternatives

LiveAgent

Great customer service starts with better Help Desk Software. Get started with LiveAgent in 5 minutes.

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Reamaze alternatives

Reamaze

Reamaze (stylized as re:amaze or Re:amaze) is software that allows a business to engage, support and convert customers using social interactions and media, chat, text messaging, email and questions...

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Zammad alternatives

Zammad

Create healthier communications with your clients through the use of Zammad, an open source help desk and customer support platform.

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Kayako alternatives

Kayako

Help Desk Software with support ticketing system that helps you be more productive and build customer loyalty. Start your free trial today by joining over 131, 000 other customer support heroes!

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Desk.com alternatives

Desk.com

Desk.com is a software that lets the user have full control of their customer service from both desktop and mobile. Desk.com follows your social media profiles, emails, and phone calls to make sure...

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Intercom alternatives

Intercom

Intercom is a communication app that ensures a business owner can use messaging services to promote sales, customer services and increase his or her marketing capacity. Intercom software enables bu...

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Front alternatives

Front

Front is a collaborative email platform that allows a team of professionals to work together in the same digital communication system no matter where they are in the physical world. The software i...

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Vivantio alternatives

Vivantio

Choosing the right helpdesk software can be one of the most powerful ways to optimize communications with customers in just about every industry. Through Vivantio, individuals can look forward to a...

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Salesforce Service Cloud alternatives

Salesforce Service Cloud

When it comes to customer relationship management (CRM) systems, Salesforce wrote the book. Well, not exactly the book, but they do provide the most thorough explanation of what a CRM is on the int...

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Zoho Desk alternatives

Zoho Desk

Put customer service at the heart of your company. Zoho Desk is the industry's first context-aware help desk software that helps businesses focus on the customer.

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ConnectWise Manage alternatives

ConnectWise Manage

ConnectWise empowers technology solution providers to reach their goals faster with an award-winning business management software suite & much more.

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HappyFox alternatives

HappyFox

The smart and intuitive help desk features of HappyFox make it a great source for any business owner looking to improve engagement with their customers.

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Issuetrak alternatives

Issuetrak

Easy and affordable software for managing issues, complaints, help desk tickets, customer support requests, and tasks all in one central place.

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Appreviws alternatives

Appreviws

Many people create apps for various reasons, but one is definitely to make money. The biggest question for many Android app creators is where to sell these applications. Each day the marketplace fo...

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Agiloft alternatives

Agiloft

We can't find that page. This could be because:.

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LiveAgent alternatives

LiveAgent

Great customer service starts with better Help Desk Software. Get started with LiveAgent in 5 minutes.

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Full Help alternatives

Full Help

A self-hosted help desk solution that doesn't break the bank.

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Help Scout Reviews

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Screenshots

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Help Scout Videos

Youtube Video: How to use HelpScout For Easy Email Support System

In this video, I share how to use HelpScout for your email support or help desk.

Disclaimer: This video was not made by us, but we found it interesting enough to embed it here.

Comments

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About This Article

This page was composed by Alternative.me and published by Alternative.me. It was created at 2018-04-29 04:38:58 and last edited by Alternative.me at 2020-03-06 07:52:12. This page has been viewed 3445 times.

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Push notifications Search 100% Mobile-friendly. Seamless email integration. Web installer & updater. Starred conversations. Forwarding conversations. Auto reply. Notes. Open tracking. Editing/hiding threads. Asset Management Web based interface with Android and iOS apps File attachments Knowledge base and reports Comprehensive security permissions Flexible and customizable ticketing system Available in 18 different languages C# source codes are available Multi-channel support Self-service support Workflow and automation It will allow user and lead searching. Shared Email Inbox Boosts Team Collaboration Case management Multi-channel customer access Legacy data system integration Automatically generates insights Customer acquisition and retention tips Sales forcasting Advanced Customer Relationship Management Over 40 Individual Apps Email templates 170+ Features included: -POP3 accounts -Email piping -Forwarding -Departments -Priorities -Statuses -Tags -Rules -Ticket Routing -Canned/Predefined messages -Voice integration -Real-time website monitoring and statistic -Chats -Facebook/Twitter integration -Knowledgebase -Live Suggestions as you type -Feedback and Contact forms -Agent rating, Gamification -Multilingual -Ticket Filters -File sharing and attachments -Chat button templates and much more. Live chat Multi-language Communication Management Help widget Conversation tags Self-hosted Multi-account/brand Users and roles
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