Help Scout icon

Help Scout icon

Help Scout

Description

Make every customer service interaction a more human one. Use Help Scout. Trusted by over 9,000 businesses in 140 countries. Get started for free.

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Alternatives to Help Scout

  1. FreeScout alternatives

    FreeScout

    Free

    Free open source help desk & shared mailbox. FreeScout is a pure PHP7+MySQL application which can be easily deployed even on a shared hosting. Application functionality can be extended via modules.

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  2. Freshdesk alternatives

    Freshdesk

    Commercial

    Freshdesk helps your customer service team consolidate all their communication streams into one platform and deal with issues more responsively.

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  3. Zendesk alternatives

    Zendesk

    Commercial

    Zendesk is a support application that allows businesses to transform their existing customer support services into agents, making it easy for lead sourcing and customer retention. Since the platfor...

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  4. osTicket alternatives

    osTicket

    Free

    osTicket is a widely-used and trusted open source support ticket system. Easily scale and streamline your customer service and drastically improve your customer’s experience.

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  5. Jitbit Helpdesk alternatives

    Jitbit Helpdesk

    Commercial

    Jitbit Helpdesk is a friendly help desk ticketing software with both cloud-based solutions and on-premise versions. It tracks support requests and integrates fully with your current mailbox. Jitb...

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  6. LiveAgent alternatives

    LiveAgent

    Commercial

    Great customer service starts with better Help Desk Software. Get started with LiveAgent in 5 minutes.

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  7. Reamaze alternatives

    Reamaze

    Commercial

    Reamaze (stylized as re:amaze or Re:amaze) is software that allows a business to engage, support and convert customers using social interactions and media, chat, text messaging, email and questions...

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  8. Zammad alternatives

    Zammad

    Free

    Create healthier communications with your clients through the use of Zammad, an open source help desk and customer support platform.

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  9. Kayako alternatives

    Kayako

    Commercial

    Help Desk Software with support ticketing system that helps you be more productive and build customer loyalty. Start your free trial today by joining over 131, 000 other customer support heroes!

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  10. Desk.com alternatives

    Desk.com

    Commercial

    Desk.com is a software that lets the user have full control of their customer service from both desktop and mobile. Desk.com follows your social media profiles, emails, and phone calls to make sure...

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  11. Intercom alternatives

    Intercom

    Commercial

    Intercom is a communication app that ensures a business owner can use messaging services to promote sales, customer services and increase his or her marketing capacity. Intercom software enables bu...

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  12. Front alternatives

    Front

    Commercial

    Front is a collaborative email platform that allows a team of professionals to work together in the same digital communication system no matter where they are in the physical world. The software i...

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  13. Vivantio alternatives

    Vivantio

    Commercial

    Choosing the right helpdesk software can be one of the most powerful ways to optimize communications with customers in just about every industry. Through Vivantio, individuals can look forward to a...

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  14. Salesforce Service Cloud alternatives

    When it comes to customer relationship management (CRM) systems, Salesforce wrote the book. Well, not exactly the book, but they do provide the most thorough explanation of what a CRM is on the int...

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  15. Zoho Desk alternatives

    Put customer service at the heart of your company. Zoho Desk is the industry's first context-aware help desk software that helps businesses focus on the customer.

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  16. ConnectWise Manage alternatives

    ConnectWise empowers technology solution providers to reach their goals faster with an award-winning business management software suite & much more.

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  17. HappyFox alternatives

    HappyFox

    Commercial

    The smart and intuitive help desk features of HappyFox make it a great source for any business owner looking to improve engagement with their customers.

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  18. Issuetrak alternatives

    Easy and affordable software for managing issues, complaints, help desk tickets, customer support requests, and tasks all in one central place.

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  19. Appreviws alternatives

    Appreviws

    Free

    Many people create apps for various reasons, but one is definitely to make money. The biggest question for many Android app creators is where to sell these applications. Each day the marketplace fo...

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  20. Agiloft alternatives

    We can't find that page. This could be because:.

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  21. LiveAgent alternatives

    LiveAgent

    Commercial

    Great customer service starts with better Help Desk Software. Get started with LiveAgent in 5 minutes.

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  22. Full Help alternatives

    Full Help

    Commercial

    A self-hosted help desk solution that doesn't break the bank.

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Screenshots

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Help Scout Videos

Youtube Video: How to use HelpScout For Easy Email Support System

In this video, I share how to use HelpScout for your email support or help desk.

Disclaimer: This video was not made by us, but we found it interesting enough to embed it here.

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About This Article

This page was composed by Alternative.me and published by Alternative.me. It was created at 2018-04-29 04:38:58 and last edited by Alternative.me at 2020-03-06 07:52:12. This page has been viewed 3797 times.

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Push notifications Search 100% Mobile-friendly. Seamless email integration. Web installer & updater. Starred conversations. Forwarding conversations. Auto reply. Notes. Open tracking. Editing/hiding threads. Asset Management Web based interface with Android and iOS apps File attachments Knowledge base and reports Comprehensive security permissions Flexible and customizable ticketing system Available in 18 different languages C# source codes are available Multi-channel support Self-service support Workflow and automation It will allow user and lead searching. Shared Email Inbox Boosts Team Collaboration Case management Multi-channel customer access Legacy data system integration Automatically generates insights Customer acquisition and retention tips Sales forcasting Advanced Customer Relationship Management Over 40 Individual Apps Email templates 170+ Features included: -POP3 accounts -Email piping -Forwarding -Departments -Priorities -Statuses -Tags -Rules -Ticket Routing -Canned/Predefined messages -Voice integration -Real-time website monitoring and statistic -Chats -Facebook/Twitter integration -Knowledgebase -Live Suggestions as you type -Feedback and Contact forms -Agent rating, Gamification -Multilingual -Ticket Filters -File sharing and attachments -Chat button templates and much more. Live chat Multi-language Communication Management Help widget Conversation tags Self-hosted Multi-account/brand Users and roles
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