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LiveAgent

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Great customer service starts with better Help Desk Software. Get started with LiveAgent in 5 minutes.

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Alternatives to LiveAgent

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UseResponse alternatives

UseResponse

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tawk.to alternatives

tawk.to

tawk. to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.

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Freshdesk alternatives

Freshdesk

Freshdesk helps your customer service team consolidate all their communication streams into one platform and deal with issues more responsively.

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UserVoice alternatives

UserVoice

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UserEcho alternatives

UserEcho

Easy management of customers feedback. Much more functionality and flexibility than just a forum. Listen, respond, and delight your users.

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CloudTalk alternatives

CloudTalk

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Smartsupp alternatives

Smartsupp

Smartsupp chat enables you to start a personal conversation with your visitors and turn them into happy customers. Choose one of the most popular chat solutions in Europe, used by 283 000 webshops ...

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Zendesk alternatives

Zendesk

Zendesk is a support application that allows businesses to transform their existing customer support services into agents, making it easy for lead sourcing and customer retention. Since the platfor...

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Intercom alternatives

Intercom

Intercom is a communication app that ensures a business owner can use messaging services to promote sales, customer services and increase his or her marketing capacity. Intercom software enables bu...

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Get Satisfaction alternatives

Get Satisfaction

Get Satisfaction allows you to gather feedback, product ideas, build your brand, and reduce customer support costs while engaging with your customer community.

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Zendesk Chat alternatives

Zendesk Chat

Zendesk Chat is the fastest way to engage your customers with live chat software. Try it free on Zendesk and put all your customer conversations in one place.

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HappyFox alternatives

HappyFox

The smart and intuitive help desk features of HappyFox make it a great source for any business owner looking to improve engagement with their customers.

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Desk.com alternatives

Desk.com

Desk.com is a software that lets the user have full control of their customer service from both desktop and mobile. Desk.com follows your social media profiles, emails, and phone calls to make sure...

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Help Scout alternatives

Help Scout

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Kayako alternatives

Kayako

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ConnectWise Manage alternatives

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Salesforce Service Cloud alternatives

Salesforce Service Cloud

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Zoho Desk alternatives

Zoho Desk

Put customer service at the heart of your company. Zoho Desk is the industry's first context-aware help desk software that helps businesses focus on the customer.

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Agiloft alternatives

Agiloft

We can't find that page. This could be because:.

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Issuetrak alternatives

Issuetrak

Easy and affordable software for managing issues, complaints, help desk tickets, customer support requests, and tasks all in one central place.

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Appreviws alternatives

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About This Article

This page was composed by Alternative.me and published by Alternative.me. It was created at 2018-04-28 18:24:22 and last edited by Alternative.me at 2020-03-06 07:51:27. This page has been viewed 1258 times.

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Table of Contents

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Call recording Integrations API Custom Fields Call Masking Business Hours Voicemail Desktop Notifications Unlimited Concurrent Calls Mobile App Speech-to-Text Security Conference Calls Call queuing Internal calls / Extensions International numbers Toll free numbers Number porting Fax to email Personalized greetings & music Internal phone number tags SMS / Text messages Intelligent call routing Automated Call Distribution (ACD) Caller-based routing Preferred agent Automatic outbound caller ID Ring groups Automated call redirection Interactive Voice Response (IVR) menu Skill-based routing Smart routing Ring on speakers Voicemail by email Click to Call Callback Call tagging Comment on calls Contact tagging Real-time customer card After-call work Blacklist Transfer Power dialer Contact importer Contact history Shared contacts Contact details before picking up the call Create tasks directly from CloudTalk Access to developer API support Salesforece Service Cloud integration Salesforece Sales Cloud integration Statistics and monitoring Call statistics Advanced analytics with unlimited history Call monitoring Agent reporting Real-time client dashboard Sentiment & CSAT Score in progress Sentiment Analytics Wallboard Custom reporting Utilities Online user management Responsive web admin Personalized Greetings Call Queueing Short Numbers Internal Call Greetings Contact Tags Advanced Call Routing Integrations with Business Tools Outbound Call Center Customizable chat box Customer satisfaction rating Automatic messages Mobile apps Shortcuts (canned responses) Detailed statistics Integrations with e-commerce platforms Visitor recording (session replay) It will allow user and lead searching. Multi-channel support Self-service support Workflow and automation Case management Multi-channel customer access Legacy data system integration Automatically generates insights Customer acquisition and retention tips Sales forcasting Advanced Customer Relationship Management Over 40 Individual Apps
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