Reamaze

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Reamaze Reviews

My Opinion on Reamaze

written by grex on 2018-03-02 04:26:14

Overall

Ease of Use

Customer Service

Value For Money

Overall Opinion: Maintaining interaction with customers is a proven way to retain them, and this philosophy is the lifeblood of companies that rely on sales and reviews. Reamaze wants to streamline all of a business's correspondence with clients into a single platform, and it does so admirably. The software has the modern businessperson in mind, allowing its software to be used in desktop and mobile environments, giving control and peace of mind to those who are always away from the typical office setting. The software's "face" is an embeddable support user interface that a company can put on its website so online customers will always have access to either a knowledge base or a real person. Getting it up and running is quite simple and involves pasting a few lines of code. Administrators can monitor when and how team members respond to customer concerns, and the software includes advanced analytics that display helpful data about customer retention and conversion. More advanced features include the ability to predict what a customer is about to ask while they are typing so support representatives are one step ahead. Automatic responses can also be displayed to the customer when certain phrases or keywords are detected.

Pros: After that, the most basic price is $20 per team member per month Online demo available on the re:amaze homepage

Cons: Enterprises that manage multiple brands will need to pay higher prices, as the basic plan does not cover such functionality

grex is using Reamaze every other week recently.

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