Reamaze icon

Reamaze icon

Reamaze

Desktop Software Business
Description

Reamaze (stylized as re:amaze or Re:amaze) is software that allows a business to engage, support and convert customers using social interactions and media, chat, text messaging, email and questions and answers on a single platform. The software is maintained by San Jose, Calif. company Reamaze.

Platforms
Windows macOS Linux Browser iOS Android
Links

Alternatives to Reamaze

  1. tawk.to alternatives

    tawk.to

    Free

    tawk. to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.

    {{ alternatives[0].votes }}
  2. Freshdesk alternatives

    Freshdesk

    Commercial

    Freshdesk helps your customer service team consolidate all their communication streams into one platform and deal with issues more responsively.

    {{ alternatives[1].votes }}
  3. UserVoice alternatives

    UserVoice

    Commercial

    UserVoice is an application designed to provide business owners with feedback related to the products and services that they provide to their customers. It is a product feedback management software...

    {{ alternatives[2].votes }}
  4. UserEcho alternatives

    UserEcho

    Commercial

    Easy management of customers feedback. Much more functionality and flexibility than just a forum. Listen, respond, and delight your users.

    {{ alternatives[3].votes }}
  5. osTicket alternatives

    osTicket

    Free

    osTicket is a widely-used and trusted open source support ticket system. Easily scale and streamline your customer service and drastically improve your customer’s experience.

    {{ alternatives[4].votes }}
  6. Zendesk alternatives

    Zendesk

    Commercial

    Zendesk is a support application that allows businesses to transform their existing customer support services into agents, making it easy for lead sourcing and customer retention. Since the platfor...

    {{ alternatives[5].votes }}
  7. Help Scout alternatives

    Help Scout

    Commercial

    Make every customer service interaction a more human one. Use Help Scout. Trusted by over 9, 000 businesses in 140 countries. Get started for free.

    {{ alternatives[6].votes }}
  8. Get Satisfaction alternatives

    Get Satisfaction

    Commercial

    Get Satisfaction allows you to gather feedback, product ideas, build your brand, and reduce customer support costs while engaging with your customer community.

    {{ alternatives[7].votes }}
  9. Crisp alternatives

    Crisp

    Freemium

    Crisp is a piece of customer communication software that makes it easy for your team to easily communicate directly with your customers. The software comes with several pricing tiers including a f...

    {{ alternatives[8].votes }}
  10. Zendesk Chat alternatives

    Zendesk Chat

    Freemium

    Zendesk Chat is the fastest way to engage your customers with live chat software. Try it free on Zendesk and put all your customer conversations in one place.

    {{ alternatives[9].votes }}
  11. LiveAgent alternatives

    LiveAgent

    Commercial

    Great customer service starts with better Help Desk Software. Get started with LiveAgent in 5 minutes.

    {{ alternatives[10].votes }}
  12. Site Search 360 alternatives

    Site Search 360

    Freemium

    Site Search 360 provides an easy-to-use site search tool for your website, whatever your budget. Discover how search can improve engagement and transform user experience.

    {{ alternatives[11].votes }}
  13. Intercom alternatives

    Intercom

    Commercial

    Intercom is a communication app that ensures a business owner can use messaging services to promote sales, customer services and increase his or her marketing capacity. Intercom software enables bu...

    {{ alternatives[12].votes }}
  14. Desk.com alternatives

    Desk.com

    Commercial

    Desk.com is a software that lets the user have full control of their customer service from both desktop and mobile. Desk.com follows your social media profiles, emails, and phone calls to make sure...

    {{ alternatives[13].votes }}
  15. Olark alternatives

    Olark

    Freemium

    Make you business human by using live chat software for sales, marketing and customer support on your website. Start talking to your customers today!

    {{ alternatives[14].votes }}
  16. mention alternatives

    mention

    Commercial

    Get the easy-to-use media monitoring tool that lets you track social mentions, analyze competitors, find influencers, and generate leads.

    {{ alternatives[15].votes }}
  17. Kayako alternatives

    Kayako

    Commercial

    Help Desk Software with support ticketing system that helps you be more productive and build customer loyalty. Start your free trial today by joining over 131, 000 other customer support heroes!

    {{ alternatives[16].votes }}
  18. ConnectWise Manage alternatives

    ConnectWise empowers technology solution providers to reach their goals faster with an award-winning business management software suite & much more.

    {{ alternatives[17].votes }}
  19. iAdvize alternatives

    iAdvize

    Commercial

    IAdvize is a platform that allows you to ask questions to a group of experts that will redirect you to experts in the particular field that fits your query. For example, if you have a question on b...

    {{ alternatives[18].votes }}
  20. Nestio alternatives

    Today Nestio, the same service that helps you sort through and organize rental listings in the hunt for a new apartment, has today announced a brand new initiative to help improve the accuracy of l...

    {{ alternatives[19].votes }}
  21. Salesforce Service Cloud alternatives

    When it comes to customer relationship management (CRM) systems, Salesforce wrote the book. Well, not exactly the book, but they do provide the most thorough explanation of what a CRM is on the int...

    {{ alternatives[20].votes }}
  22. HappyFox alternatives

    HappyFox

    Commercial

    The smart and intuitive help desk features of HappyFox make it a great source for any business owner looking to improve engagement with their customers.

    {{ alternatives[21].votes }}
  23. Issuetrak alternatives

    Easy and affordable software for managing issues, complaints, help desk tickets, customer support requests, and tasks all in one central place.

    {{ alternatives[22].votes }}
  24. Agiloft alternatives

    We can't find that page. This could be because:.

    {{ alternatives[23].votes }}
  25. Thexyz alternatives

    Thexyz

    Free

    Secure premium email service for business with mobile sync apps for calendar, contacts, tasks, notes and FISMA compliant email archiving.

    {{ alternatives[24].votes }}
  26. Queue alternatives

    Queue is a service that helps you promote brands and receive viral growth. The site helps you in a variety of ways, but especially by analyzing market data and giving the best business advice for g...

    {{ alternatives[25].votes }}
  27. Botletter alternatives

    Botletter allows you to send newsletters & drip campaigns right into Facebook Messenger without any coding. Start sending botletters now!

    {{ alternatives[26].votes }}
  28. Zoho Desk alternatives

    Put customer service at the heart of your company. Zoho Desk is the industry's first context-aware help desk software that helps businesses focus on the customer.

    {{ alternatives[27].votes }}
  29. GrowSumo alternatives

    The page you are looking for doesn't exist or has been moved.

    {{ alternatives[28].votes }}
  30. ClickUp alternatives

    ClickUp

    Freemium

    ClickUp's #1 rated productivity platform is making the world more productive with tasks, notes, projects, and time.

    {{ alternatives[29].votes }}
  31. Whisbi alternatives

    Solving digital transformation challenges for enterprises. Improve the quality of online leads, grow your digital revenue and enhance online customer experience.

    {{ alternatives[30].votes }}
  32. Appreviws alternatives

    Appreviws

    Free

    Many people create apps for various reasons, but one is definitely to make money. The biggest question for many Android app creators is where to sell these applications. Each day the marketplace fo...

    {{ alternatives[31].votes }}
  33. Freightos alternatives

    Freightos offers a number of online freight solutions through innovative software. It has programs specifically for carriers, forwarders, enterprise shippers and e-commerce retailers. The software ...

    {{ alternatives[32].votes }}
  34. LiveAgent alternatives

    LiveAgent

    Commercial

    Great customer service starts with better Help Desk Software. Get started with LiveAgent in 5 minutes.

    {{ alternatives[33].votes }}
Suggest an Alternative

Missing a software in the list? We are always happy if you help us making our site even better.

Suggest an Alternative

Reamaze Reviews

We have 1 review for Reamaze. The average overall ratings is 4.0 / 5 stars.

Write a Review
grex avatar
My Opinion on Reamaze
written by grex on 2018-03-02 04:26:14
Overall
Ease of Use
Customer Service
Value For Money

Overall Opinion: Maintaining interaction with customers is a proven way to retain them, and this philosophy is the lifeblood of companies that rely on sales and reviews. Reamaze wants to streamline all of a business's correspondence with clients into a single platform, and it does so admirably. The software has the modern businessperson in mind, allowing its software to be used in desktop and mobile environments, giving control and peace of mind to those who are always away from the typical office setting. The software's "face" is an embeddable support user interface that a company can put on its website so online customers will always have access to either a knowledge base or a real person. Getting it up and running is quite simple and involves pasting a few lines of code. Administrators can monitor when and how team members respond to customer concerns, and the software includes advanced analytics that display helpful data about customer retention and conversion. More advanced features include the ability to predict what a customer is about to ask while they are typing so support representatives are one step ahead. Automatic responses can also be displayed to the customer when certain phrases or keywords are detected.

Pros: After that, the most basic price is $20 per team member per month Online demo available on the re:amaze homepage

Cons: Enterprises that manage multiple brands will need to pay higher prices, as the basic plan does not cover such functionality

grex is using Reamaze every other week recently.

Screenshots

Reamaze screenshot 1
Reamaze screenshot 2
Reamaze screenshot 3
Reamaze screenshot 4
Reamaze screenshot 5
Reamaze screenshot 6
Reamaze screenshot 7
Reamaze screenshot 8
Reamaze screenshot 9
Reamaze screenshot 10

Reamaze Videos

Youtube Video: Reamaze Helpdesk for Sites and Apps.

Whether you're building the ecommerce store of your dreams or the next big SaaS, Reamaze can help you deliver awesome, personable customer support experiences. Embeddable Roll our support...

Disclaimer: This video was not made by us, but we found it interesting enough to embed it here.

Comments

Commenting on this article is disabled right now.

About This Article

This page was composed by Alternative.me and published by Alternative.me. It was created at 2018-04-27 15:01:50 and last edited by Alternative.me at 2020-03-06 07:50:09. This page has been viewed 2890 times.

Did you like this article about Reamaze? Please rate it!
6 of 7 liked this article. This is equivalent to a star rating of 4.29 / 5.
Yes
No

More Software in Desktop Software > Business

More Popular Desktop Software

Filter Platforms

{{key}}

Filter Features

Customer Chatting Platform It will allow user and lead searching. Multi-channel support Self-service support Workflow and automation Case management Multi-channel customer access Legacy data system integration Automatically generates insights Customer acquisition and retention tips Sales forcasting Email @ your domain Secure IMAP (for Outlook & Mobile) Premium spam & virus protection Unlimited aliases and group lists Auto-setup tool Huge 25 GB mailboxes Domain aliases Email forwarding Easily recover deleted email 50 MB attachments Advanced Customer Relationship Management Over 40 Individual Apps Helps manage landing costs and tariffs. Email templates 170+ Features included: -POP3 accounts -Email piping -Forwarding -Departments -Priorities -Statuses -Tags -Rules -Ticket Routing -Canned/Predefined messages -Voice integration -Real-time website monitoring and statistic -Chats -Facebook/Twitter integration -Knowledgebase -Live Suggestions as you type -Feedback and Contact forms -Agent rating, Gamification -Multilingual -Ticket Filters -File sharing and attachments -Chat button templates and much more.
Suggest an Alternative to Reamaze
{{ suggestSubmitSuccess }}
You can only sugggest alternatives that are already published on our platform. If you want to submit a software or app, please visit your account page to submit a software.
List of Suggestions
Please start typing the name of the software you want to suggest as alternative to Reamaze in the field above.
{{ suggestSubmitError }}
Suggest {{ suggestedAlternatives.length }} Alternative(s)
Login
This action requires user authentication. Please log in.
Don't have an account yet? Sign up.