Free open source help desk & shared mailbox. FreeScout is a pure PHP7+MySQL application which can be easily deployed even on a shared hosting. Application functionality can be extended via modules.
Alternatives to FreeScout
Missing a software in the list? We are always happy if you help us making our site even better.
We have 1 review for FreeScout. The average overall ratings is 5.0 / 5 stars.
Overall Opinion: It is the best alternative to get rid of shared mailbox management. We started to solve a issue of a customer of us and now we want propose to everyone is struggling with shared mailbox. We love the price model that came with really free and unlimited core functions on top of which you can buy plugins with the functions you need.
Pros: Very easy to install and customize The core is really free and unlimited Very easy to use also for non-trained agent
Cons: Miss of a customer front end to start conversations. If customer mails to you in order to get updates you have to manage more conversation. No merge-ticket-like function is available (yet ?)
About This Article
This page was composed by Alternative.me and published by Alternative.me. It was created at 2019-08-01 04:15:01 and last edited by Alternative.me at 2020-03-06 07:52:22. This page has been viewed 1329 times.