LabiDesk

Business Software Customer Support and Management

Description

LabiDesk is all-in-one help desk software with multiple support channels: Shared Email Inbox/ Ticketing System, HelpWidget, Knowledge Base, Chat. It helps manage incoming requests, onboarding, and com...munication with customers and leads. - Customizable HelpCenter with Articles & FAQ for Self Service; - HelpWidget with automatic replies, to reduce number of incoming requests; - Shared Email Inbox/ Ticketing System to properly and in timely manner work on the customer issues; - Canned Responses/ Macros for your Agents; - SLA,Department and Agents Roles and Routing. Read moreless

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Features

Widgets
Knowledge base and reports
Help Desk
Knowledge base
ARTICLES
Helpdesk
Auto reply.
Help widget

You can always update LabiDesk to add more features!

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About This Article

This page was composed by labidesk and published by Alternative.me. It was created at 2020-10-12 09:45:57 and last edited by labidesk at 2021-05-19 14:07:14. This page has been viewed 1003 times.

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LabiDesk

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