LabiDesk
Business Software
Customer Support and Management
Description
LabiDesk is all-in-one help desk software with multiple support channels: Shared Email Inbox/ Ticketing System, HelpWidget, Knowledge Base, Chat. It helps manage incoming requests, onboarding, and com...munication with customers and leads.
- Customizable HelpCenter with Articles & FAQ for Self Service;
- HelpWidget with automatic replies, to reduce number of incoming requests;
- Shared Email Inbox/ Ticketing System to properly and in timely manner work on the customer issues;
- Canned Responses/ Macros for your Agents;
- SLA,Department and Agents Roles and Routing.
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About This Article
This page was composed by labidesk and published by Alternative.me. It was created at 2020-10-12 09:45:57 and last edited by labidesk at 2021-05-19 14:07:14. This page has been viewed 1016 times.
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