Intercom Messenger icon

Intercom Messenger icon

Intercom Messenger

Web Apps Business
Description

Intercom messenger is an app that businesses can use to communicate with employees and other workers. You can also use the app to talk with friends and family without using apps that are highly detailed.

Platforms
Browser iOS Android
Links

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Intercom Messenger Reviews

We have 1 review for Intercom Messenger. The average overall ratings is 4.0 / 5 stars.

Write a Review
grex avatar
My Opinion on Intercom Messenger
written by grex on 2018-03-02 04:26:14
Overall
Ease of Use
Customer Service
Value For Money

Overall Opinion: Fortunately, this is an app that downloads quickly and is fairly straightforward. After downloading the app, you won't see all the bells and whistles that you would normally expect from a messaging system. Instead, it's a simple screen where you can send messages back and forth. It eliminates the need for mailboxes and asking people to deliver messages in the business. You can send messages in real time or view messages that have been sent once you open the app. Intercom Messenger allows you to focus more on providing exceptional customer service because you won't spend as much time writing or typing notes and memos for the people who are in the business. The app also allows you to send messages to other people outside of work. If there is a new issue that needs to be addressed, then a mass message can be sent instead of telling each person individually. You can essentially remove the conference meetings that are held in the business by sending messages. You can view the responses of each person, especially if you send a group message instead of one to each member of the team. Customers can ask for assistance when they have questions, and you can offer answers as soon as they are asked instead of making customers wait. New features can be announced with the system to alert users of new technology and to give alerts about new tools that can be used with the messenger app.

Pros: Send multiple messages at one time Alert workers and customers of new features Answer the concerns of customers in real time

Cons: Sometimes too simple for users Can't really customize the messages

grex is using Intercom Messenger every other week recently.

Features

  • Category
  • Brings you closer with a simple message
  • Make announcements about new endeavors
  • Offer support in real time
You can always update Intercom Messenger to add more features!

Screenshots

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Intercom Messenger Videos

Youtube Video: Intercom Review & Tutorial - How to Use Intercom for Websites

In this video, you will learn how to use this tool called Intercom to engage with your users and website visitors. It is a great tool, except that it is very costly for bloggers. For SaaS companies...

Disclaimer: This video was not made by us, but we found it interesting enough to embed it here.

Comments

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About This Article

This page was composed by Alternative.me and published by Alternative.me. It was created at 2018-05-01 21:07:57 and last edited by Alternative.me at 2020-03-06 07:49:53. This page has been viewed 1869 times.

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