Respond_IO
Business Software
Customer Support and Management
Description
Respond is a business messaging platform that connects contacts from any channel to every team. Respond allows customers to message you via any channel and provides a 360 degree view to every team in ...the company. Boost sales with business messaging, collaborate and respond lightning fast with the shared inbox.
Features:
Email & Desktop Notifications
Send & Read Receipts
Comments (Note) & @mentions
Chat Assignment & Transfer
Canned Responses (Snippets)
Shared & individual inboxes
Multiple Roles: Admin, Manager, Agent
Granular Permission Control
Contact Import
Omni-channel Chat History
Contact & Segment Manager
Tagging & Custom Fields
Real-time Analytics Dashboard
Greeting & Away Message
Automatic Contact Assignment
Automated Surveys
Trigger-based Rules
Bulk Messaging Broadcast
Web Chat & Messaging Apps
Zapier Integration
Dialogflow Integration
Contacts & Messages API
Push Notifications
Respond to Messages
Browse Contact Profiles
Review Dashboard Analytics
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About This Article
This page was composed by aruns and published by Alternative.me. It was created at 2021-05-17 11:23:04 and last edited by aruns at 2021-05-14 17:25:56. This page has been viewed 924 times.
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