ProProfs Chat
Business Software
Customer Support and Management
Description
As a customer support tool, ProProfs Chat enables your business to build a delightful customer experience at all times. The fact that it helps you create your own support bundle with its forever free ...plan clearly indicates that the focus is on customer satisfaction and experience with a brand. Besides getting integrations with their native apps such as ProProfs Knowledge Base, ProProfs Help Desk, and ProProfs Survey Maker, the tool is known to help its users integrate third-party platforms with the live chat too.
Other than this, you get access to features such as:
- Announcements
- Chat greetings (automatic/manual)
- Chat routing (automatic/manual)
- Chat triggers
- Pre-chat form
- Post-chat form
- Offline messages
- Visitor monitoring
- Canned responses
- 100+ live chat window customization options Read moreless
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About This Article
This page was composed by Tim Klausner and published by Alternative.me. It was created at 2020-06-10 13:10:44 and last edited by Tim Klausner at 2021-04-21 06:51:38. This page has been viewed 1036 times.
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