OMBEA Insights icon

OMBEA Insights icon

OMBEA Insights

Business Software Customer Support and Management
Description
OMBEA Insights helps you outsmart your competitors. Capture feedback at any physical or digital touchpoint and let our state-of-the-art algorithms find the hidden pain points for you. All discoveries... are neatly summarised and presented back as prioritised to-do lists. Smart alerts tell you when something needs your immediate attention, while timely reports keep you on top of pain points. On-site Module: Learn what customers are thinking at any physical location, such as in your stores, restaurants and restroom facilities. Online Module: Assess user experience on all your web pages, such as at shopping, ordering, checkout and support. Anywhere Module: Collect feedback from anywhere you wish by using email, SMS, till receipts or QR codes. No matter where you choose to stream feedback from, OMBEA Insights provides a branded and frictionless experience for the people that matter to you. As a result, you will enjoy a great stream of responses and smarter advice. Read moreless
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Features

  • Feedback Stream
  • NPS surveys
  • Feedback Collection & Management
  • Feedback Gathering
You can always update OMBEA Insights to add more features!

Screenshots

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OMBEA Insights screenshot 2

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About This Article

This page was composed by OMBEA and published by Alternative.me. It was created at 2020-07-08 08:47:27 and last edited by OMBEA at 2020-07-07 09:12:29. This page has been viewed 317 times.

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