ShipBob icon

ShipBob icon


Business Software Customer Support and Management

ShipBob is a versatile piece of order fulfillment software that helps small online businesses more effectively track and ship their products to consumers.

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ShipBob Reviews

We have 1 review for ShipBob. The average overall ratings is 4.0 / 5 stars.

Write a Review
grex avatar
My Opinion on ShipBob
written by grex on 2018-03-02 04:26:12
Ease of Use
Customer Service
Value For Money

Overall Opinion: Reliability is an important trait of any business, and the capacity to ship your product out on time is what separates fly by night retailers from trusted professionals. ShipBob automates much of the shipping and tracking process so that retailers can focus on their product and their advertising. When you incorporate ShipBob into your online retail storefront, you'll be able to confidently offer two-day shipping to your customers, and ShipBob can scale to accommodate the demands of businesses of any size. ShipBob's goal is to provide each and every one of their users with the power and resources wielded by large national and international retailers. They manage to do this by keeping the fulfillment service in house. Customers who use the ShipBob software will have access to a vast network of warehouses spread throughout the United States, and they can rest easy knowing that each of these storage facilities is overseen directly by ShipBob. This allows them to provide a tighter quality assurance experience, streamline the process of shipment tracking, and pass on the savings of first party storage to the consumer. They coordinate with USPS, UPS, FedEx, and DHL to find the best rates and pass the savings on to their retail partners. All of this wouldn't mean much without ShipBob's software, but they've done a good job creating a streamlined commerce portal that puts the information users need directly at their fingertips. The ShipBob dashboard puts the important data front and center. Inventory, orders, and shipments can all be tracked without having to wrestle with multiple tabs or dig through level after level of submenu. The portal even allows you a deeper analysis of metrics that allow you to identify your best selling products, find redundancies in your shipping lines, and track your sales velocity. Detailed reports tailored to your specific needs can be compiled and printed with little effort. This interface is crisp, clean, and intuitive, and users can set up their fulfillment services and learn the ins and outs of the software's features in an afternoon. ShipBob natively integrates with some of the largest retail software like Amazon, WooCommerce, and Shopify to further simplify the process of adding ShipBob's features to your business. ShipBob can be deployed on the cloud, through the web, or via SaaS, making it easy to access all of the information you need regardless of where you are. That's a boon for small businesses who may be operating out of their home or on the road. For those looking to get a deeper understanding of the software, in-depth training is available in the form of documentation, webinars, and live online instructional courses. If you have a problem with ShipBob's services or a question about their features, they offers live customer care 24/7.

Pros: Free trial and affordable monthly pricing Ship as efficiently as large corporations without having to invest in infrastructure UI is inviting and easy to read

Cons: ShipBob's costs scale to the size of your company, so larger businesses will pay more for services Users have expressed inconsistent results when dealing with the ShipBob customer service team

grex is using ShipBob every other week recently.


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ShipBob Videos

Youtube Video: ShipBob- How it works

This video is about ShipBob- How it works.

Disclaimer: This video was not made by us, but we found it interesting enough to embed it here.


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About This Article

This page was composed by and published by It was created at 2018-05-02 08:29:05 and last edited by at 2020-03-06 07:49:38. This page has been viewed 3207 times.

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