Surfly icon

Surfly icon

Surfly

Business Software Customer Support and Management
Description

Surfly can simulate a face to face experience with your customers by creating a collaborative online browsing environment for you to share.

Platforms
Browser
Links

Alternatives to Surfly

  1. FontLab Studio alternatives

    FontLab Studio

    Commercial

    FontLab Studio 5 for Mac & Windows. Standard font editor for thousands of font foundries and type designers worldwide. Create, open, modify, draw, space, kern, hint and export OpenType and True...

    {{ alternatives[0].votes }}
  2. Sfax alternatives

    Sfax - a secure document management and cloud faxing solution for all industries including highly regulated ones such as Healthcare, Legal & Finance. HIPAA, SOX & GLBA Compliant - Speak to ...

    {{ alternatives[1].votes }}
  3. CompanyCam alternatives

    CompanyCam

    Commercial

    CompanyCam is a photo-based solution created for contractors, by contractors. Take unlimited location and time-stamped photos sent to the cloud and stored securely. Every photo is organized by proj...

    {{ alternatives[2].votes }}
Suggest an Alternative

Missing a software in the list? We are always happy if you help us making our site even better.

Suggest an Alternative

Surfly Reviews

We have 1 review for Surfly. The average overall ratings is 4.0 / 5 stars.

Write a Review
grex avatar
My Opinion on Surfly
written by grex on 2018-03-09 08:05:02
Overall
Ease of Use
Customer Service
Value For Money

Overall Opinion: While the internet has created brand new avenues for communication, it creates its own barriers and limitations. While video sharing apps allow you to see the other person live, it's just not the same as being there in person. Surfly allows you to accurately share your online browsing experience without having to install complicated and expensive software. It's a great options for individuals looking to teach their parents how to work apps, developers trying to prototype their apps directly to consumers, and sales people who want a more direct hand in guiding customers through their product line. Surfly can be directly integrated into your website so that your customers can access the surface with a simple click of a button, and it's doubly efficient when combined with native video sharing software. They also offer APIs that allow you to more easily integrate Surfly functionality into your proprietary apps and software, increasing its functionality both when dealing with customers and operating internally within the workplace. The turnkey functionality of Surfly makes it easy to implement, but it's further bolstered by its fast speed. Surfly is optimized to automatically track down the closest server, minimizing lag and creating a more organic experience between everybody involved in the collaborative session. The integrated APIs means that you can test out your products directly through your site without having to switch to different platforms. Surfly utilizes high-quality security standards to make sure both the information of both parties is safe through the entire process. Added security comes from the fact that Surfly is a co-browsing rather than desktop sharing experience. That means users will only have access to what's available through your browser page. Field masking means you can block what each party sees, allowing you to protect the passwords and user information of your users and clients. You can do more than just share your browser and control the mouse with this product. Document sharing functions allow you to quickly trade necessary information, whether that's documentation to complement your sales pitch or slides to better showcase the app you're prototyping. A further sense of communication is supplemented by integrated video chat functionality, improving your ability to relay your message effectively and personally. While a Surfly experience is designed to improve collaborative functions in a shared browser session, that doesn't mean you don't want everyone to have access to the same controls. A control switch allows you to determine which party has control of basic navigational functions, and it can be altered on the fly to accommodate teaching and learning experiences. Behavior control provides you with even more nuanced control of what users can do, allowing you to construct experiences that are wholly unique to your web interface. If you're using Surfly for sales, the action log is a great way to track the behaviors of your customers and evaluate the impact their experience had on their decision making.

Pros: Offers a more secure and versatile experience than simple screen sharing Integrates smoothly into any website Supported by a number of different subscription plans

Cons: Less features than some competitive co-sharing apps

grex is using Surfly every other week recently.

Features

  • Open API integration in a web-based interface
  • Browser sharing and video chat
You can always update Surfly to add more features!

Surfly Videos

Youtube Video: Surfly - Simple, Fast, and Secure Co-browsing

surfly.com Our real-time web sharing technology enables remote collaboration by showing others what you see in your web browser. A website visitor's session can be shared with...

Disclaimer: This video was not made by us, but we found it interesting enough to embed it here.

Comments

Commenting on this article is disabled right now.

About This Article

This page was composed by Alternative.me and published by Alternative.me. It was created at 2018-05-01 07:16:07 and last edited by Alternative.me at 2020-03-06 07:50:37. This page has been viewed 3245 times.

Did you like this article about Surfly? Please rate it!
4 of 5 liked this article. This is equivalent to a star rating of 4.00 / 5.
Yes
No

More Software in Business Software > Customer Support and Management

More Popular Business Software

Filter Platforms

{{key}}

Filter Features

Suggest an Alternative to Surfly
{{ suggestSubmitSuccess }}
You can only sugggest alternatives that are already published on our platform. If you want to submit a software or app, please visit your account page to submit a software.
List of Suggestions
Please start typing the name of the software you want to suggest as alternative to Surfly in the field above.
{{ suggestSubmitError }}
Suggest {{ suggestedAlternatives.length }} Alternative(s)
Login
This action requires user authentication. Please log in.
Don't have an account yet? Sign up.