Surfly can simulate a face to face experience with your customers by creating a collaborative online browsing environment for you to share.
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We have 1 review for Surfly. The average overall ratings is 4.0 / 5 stars.
Overall Opinion: While the internet has created brand new avenues for communication, it creates its own barriers and limitations. While video sharing apps allow you to see the other person live, it's just not the same as being there in person. Surfly allows you to accurately share your online browsing experience without having to install complicated and expensive software. It's a great options for individuals looking to teach their parents how to work apps, developers trying to prototype their apps directly to consumers, and sales people who want a more direct hand in guiding customers through their product line. Surfly can be directly integrated into your website so that your customers can access the surface with a simple click of a button, and it's doubly efficient when combined with native video sharing software. They also offer APIs that allow you to more easily integrate Surfly functionality into your proprietary apps and software, increasing its functionality both when dealing with customers and operating internally within the workplace. The turnkey functionality of Surfly makes it easy to implement, but it's further bolstered by its fast speed. Surfly is optimized to automatically track down the closest server, minimizing lag and creating a more organic experience between everybody involved in the collaborative session. The integrated APIs means that you can test out your products directly through your site without having to switch to different platforms. Surfly utilizes high-quality security standards to make sure both the information of both parties is safe through the entire process. Added security comes from the fact that Surfly is a co-browsing rather than desktop sharing experience. That means users will only have access to what's available through your browser page. Field masking means you can block what each party sees, allowing you to protect the passwords and user information of your users and clients. You can do more than just share your browser and control the mouse with this product. Document sharing functions allow you to quickly trade necessary information, whether that's documentation to complement your sales pitch or slides to better showcase the app you're prototyping. A further sense of communication is supplemented by integrated video chat functionality, improving your ability to relay your message effectively and personally. While a Surfly experience is designed to improve collaborative functions in a shared browser session, that doesn't mean you don't want everyone to have access to the same controls. A control switch allows you to determine which party has control of basic navigational functions, and it can be altered on the fly to accommodate teaching and learning experiences. Behavior control provides you with even more nuanced control of what users can do, allowing you to construct experiences that are wholly unique to your web interface. If you're using Surfly for sales, the action log is a great way to track the behaviors of your customers and evaluate the impact their experience had on their decision making.
Pros: Offers a more secure and versatile experience than simple screen sharing Integrates smoothly into any website Supported by a number of different subscription plans
Cons: Less features than some competitive co-sharing apps
surfly.com Our real-time web sharing technology enables remote collaboration by showing others what you see in your web browser. A website visitor's session can be shared with...
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This page was composed by Alternative.me and published by Alternative.me. It was created at 2018-05-01 07:16:07 and last edited by Alternative.me at 2020-03-06 07:50:37. This page has been viewed 3245 times.