Better Tickets Commands

*-dash * ║ Link to the dashboard to configure the bot

-new <Subject> ║ Creates a new Ticket
-close <Reason> ║ Closes a ticket
*-transcript * ║ Send a transcript of the current conversation to the user

-add [@User / ID] ║ Adds a user to a ticket
-remove [@User / ID] ║ Removes a user from a ticket
-owner [@User / ID] ║ Set the owner of the ticket
-rename [Name] ║ Changes the name of the current ticket
-claim * ║ Claims the ticket
*-autoClose <Number> ║ Sets the (new) ticket auto close timer which will close the ticket according to [Number] hours after the last message was sent in this ticket. No argument to remove a current existing timer

-blacklist [@User / ID] ║ (Un)blacklists a user for creating tickets
-blacklists * ║ Get a list of all blacklisted users
*-ticket [@User / ID] ║ Overview of all tickets of the user
-ticket [@User / ID] [Ticket id] ║ Receive the transcript
-closeAll <@Channels> ║ Closes all opened tickets. If an argument is provided only the mentioned tickets will be closed

-autoSetup * ║ An automatic setup of the bot (Recommended)
-prefix [Prefix] ║ Set a custom prefix
*-devmode [#Channel / ID] ║ Sends messages with information for other bot developer to a channel ◼
-modRole [@Role / ID] ║ Set the mod role for ticket moderation ◼
-adminRole [@Role / ID] ║ Set the admin role to configure the bot ◼
-maxTickets [Number] ║ Sets the maximum amount of tickets one user can create
-restrictClose <@Role / ID> ║ Only ticket moderators or higher can close tickets. If a role is given the role will be mentioned that the user wants to close the ticket ◼

*-systemInfo * ║ Shows all systems with their configurations

-ticketPanel [PanelID] ║ An alternative to creating tickets with a command. Uses reactions on a message. This command prints the ticket panel.
If you dont have a ticket panel yet created, visit the dashboard and create one.
*-panelInfo * ║ Shows all ticket panels with their configurations

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1. Use the autosetup command -autoSetup.


2. Or visit the dashboard to configure everything how you like it.
   In case you want to customize it on your needs or want to create a ticket panel(Creating a ticket via reactions), the dashboard is the configuration panel of this bot


3. In any case have a look at the docs where everything is explained https://docs.better-tickets.de

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