Telnum icon

Telnum icon

Telnum

Business Software Customer Support and Management
Description
A well-known VoIP provider, Telnum continuously upgrades and integrates its cloud-based virtual phone system for business with the latest technology. It provides various types of virtual phone numbers... such as virtual SMS numbers, virtual local numbers, toll-free phone numbers, and many more. With toll-free numbers, you can effectively build your business presence locally and internationally. With recent technologies added by Telnum like call scheduling, call forwarding, call tracking, and auto attendant, your business is on the right path. These allow you to assess your business as well as your marketing campaigns. Call tracking is of high importance since it can produce higher quality leads to your business. Thanks to its cloud-based call service that uses the power of the Internet. Even if you’re engaged in inbound or outbound call center business, Telnum’s call center software provides you seamless integration with your clients. Thus, giving them a wonderful customer experience. Read moreless
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Features

  • IVR
  • Call recording
  • Call forwarding
  • Business Hours
  • SMS in E-mail
  • CRM Integration
  • Call queuing
  • International numbers
  • Toll free numbers
  • Fax to email
  • Personalized greetings & music
  • Internal phone number tags
  • SMS / Text messages
  • Caller-based routing
  • Preferred agent
  • Automated call redirection
  • Interactive Voice Response (IVR) menu
  • Voicemail by email
  • Blacklist
  • Transfer
  • Power dialer
  • Statistics and monitoring
  • Call statistics
  • Call monitoring
  • Automatic Call Distribution
  • Toll-Free Number
You can always update Telnum to add more features!

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About This Article

This page was composed by Jamie Russell and published by Alternative.me. It was created at 2020-10-12 09:36:56 and last edited by Jamie Russell at 2020-08-06 02:44:13. This page has been viewed 407 times.

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