Toky Alternatives & Reviews

Toky

Description
Toky is a full-featured Business Phone System that allows your customers and team to communicate easily using the internet. With virtual phone numbers from around the world, make yourself available no matter where your company is based... read more.
Rating (2.50)
Licence
Platforms
macOS Unix Android Browser

18 Best Alternatives to Toky

Skype icon
Freemium

Skype

Skype is a one-stop shop for everything you might need related to communication, and it provides all these services in a sleek, easy to use interface.
Hangouts icon
Free

Hangouts

Hangouts is a chat application by Google that can send text messages, video messages, and even host conference calls and live streams for YouTube content.
WhatsApp Messenger icon
Free

WhatsApp Messenger

WhatsApp is a mobile instant messaging app with more than a billion users all over the globe. Any user of the app can send and receive unlimited messages, pictures, and other files for free.
Wire icon
Free

Wire

Secure messaging, file sharing, voice calls and video conferences. All protected with end-to-end encryption.
Nimbuzz icon
Freemium

Nimbuzz

Get the latest, headlines, breaking, regional news fast. General News, World News, Technology News, Business News, Sports News, Entertainment News, Health News, Fashion News, Politics News, Education News, New and Knowledgeable Article.
Freshdesk icon

Freshdesk

Freshdesk helps your customer service team consolidate all their communication streams into one platform and deal with issues more responsively.
WeChat icon
Freemium

WeChat

Available for all kinds of platforms; enjoy group chat; support voice, photo, video and text messages. Web WeChatScan to log in to WeChat.
Ekiga icon
Free

Ekiga

. it is: spare time..
Zulip icon
Free

Zulip

For those who are familiar with Slack, Zulip provides something similar except ensures productivity while emphasizing communication with your teammates.
Disa icon
Free

Disa

Disa is temporarily unavailable to download from the Google Play Store, we are working to restore it as soon as possible.
3CX Phone System icon
Freemium

3CX Phone System

Download the next generation VoIP Business Phone System brought to you by 3CX for FREE. 3CX is a full-featured unified communications solution complete with softphones and smartphone apps for Android and iOS.
NICE inContact icon

NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
Aspect Workforce Management icon

Aspect Workforce Management

Aspect Software is a leading provider of fully-integrated customer interaction management, workforce optimization, back-office and award-winning cloud solutions.
LiveAgent icon

LiveAgent

Great customer service starts with better Help Desk Software. Get started with LiveAgent in 5 minutes.
Orbit icon
Free

Orbit

You are using an outdated browser. Please upgrade your browser to improve your experience.
JustCall icon

JustCall

JustCall is a program that allows companies to use a cloud based call service with several important features that make the program perfectly suited for sales teams as well as support teams.
Zoho Desk icon

Zoho Desk

Put customer service at the heart of your company. Zoho Desk is the industry's first context-aware help desk software that helps businesses focus on the customer.
Kixie icon

Kixie

Kixie PowerCall enhances your Kixie experience by enabling click-to-call, immediate CRM data access and simple activity scheduling.

You can add more alternatives to this item by signing up on alternative.me

Filter Platforms
Android (18)
iOS (18)
Browser (12)
Web (9)
Windows (8)
macOS (6)
Unix (6)
Filter Features
Alerts And Notifications (4)
Knowledge Base (4)
CRM Integration (3)
Scheduled Reports (3)
Accounts And Contacts (2)
Contracts And SLA (2)
Customizable Reports (2)
Customization (2)
Graphic Dashboards (2)
Happiness Ratings (2)
Notification Rules (2)
Reports And Dashboards (2)
Self Service Portal (2)
Service Escalations (2)
Social Media Support (2)
Third Party Integration (2)
Time-based Actions (2)
Workflow Rules (2)
Activity Log
Adherence Monitoring
Agent Collision Detection
Agent Scripting
Analytics
Audit Log
Auto-dialing
Automatic Call Back
Business SMS
Call
Call Activity Logging
Call Analytics
Call History
Call Outcomes
Call Recording
Call Reporting
Call Routing
Call Tracking
Caller ID
Canned Responses
Community Forums
Community Portal
Contact Sharing
Custom Schedule Reports
Custom Ticket Statuses
Customer Profile
Customizable Agent Roles
Customizable Ticket Forms
Dashboard Views
ECHO Customer Feedback
Easy-to-use Interface
Embeddable Help Widget
Employee Scheduling
File Sharing
Filtered Search
Gamification
H323
H323 Protocol
Help Center
Hybrid Tickets
Instant Messaging
Instant Messenger
Integrated Game Mechanics
Intelligent Spam Filter
Internet Phone
Linked Tickets
Live Chat
Live Chat Channel
Messenger
Mobile Ready
Mobile Workforce Control
Multi-Channel ACD

Toky Icon More About Toky

Toky is a full-featured Business Phone System that allows your customers and team to communicate easily using the internet. With virtual phone numbers from around the world, make yourself available no matter where your company is based. Integrations with major CRM and other business tools not only will allow you to get in touch with your contacts with a single click and automatically log details of every call. With great features like Call recordings, Voicemails, SMS, Speech to Text, and affordable rates

Pros of Toky

Ability to scale your pricing and functionality to match changes in your business model
A dedicated customer support team available at no extra charge
VoIP offers added security functions

Cons of Toky

Limited integration with social media services
Spotty functionality in some countries
Plans don't scale to enterprise-sized businesses

Toky Icon Features of Toky

Multiple phone numbers to better route your customers to the right operator
Clean, intuitive, and customizable client-end interface
Call center features like IVR, voicemail, call queue, simultaneous calls, greeting messages, agents and agent groups
CRM integrations
IVR
Call recording
Call forwarding
Click to call inside your website

Toky Reviews

by grex about Toky on March 2, 2018:
While the method by which businesses connect with their clients is rapidly moving towards social media spaces, speaking directly to a client over the phone is still an integral part of most business enterprises. Toky combines the best of both worlds by offering a versatile phone networking system handled through VoIP technology. With Toky, your company has more leverage in how they deploy their communications and integrate it with their other communication platforms.

When you integrate Toky into your business' network, you no longer have to rely on dedicated phone banks to serve as your call center. Toky can run on all tablets, smart phones, and computers, and you can even hook it up to your existing traditional and VoIP telephones. That allows you to adapt to the demands of your clients and scale your call center or sales force as your business expands. With free calling throughout the world, Toky allows business owners to expand into expanding markets without the need for expensive international phone plans. Over 60 countries and countless cities are accessible through Toky free of charge.

The versatility of the Toky software means that you can easily integrate it into your existing social media profiles. All you have to do is paste your Toky call link into your social media account profile, and your customers can make a connection directly through their browser or app. Toky offers integration through Facebook, Twitter, Snapchat, and a variety of other popular social media sites.

Toky allows you to directly customize the user-end experience. A menu interface allows your customers to connect directly to the right department with a click of a mouse or the press of a fingertip, without having to wait through automated messages. Several template greeting messages are available in a variety of messages, making it simple to adapt your services to match differing international markets, although you can personalize your own messages as well.

There are also a wealth of features on the user's end, many specialized for the demands of high volume sales teams. Assigning access levels gives you granular control over what sort of functionality each member of your team has access to. Call groups allow you to designate and automatically forward calls to specific devices and members of your team, and there's no limit on the amount of simultaneous calls you can process through Toky. Call filter options let you establish hours of operation and integrate them into your phone system settings. Toky also comes with most of the standard features you might expect from a dedicated phone service like call waiting, call transfers, and dedicated voice mail.

All calls made through Toky are encrypted, so as to protect the privacy of Toky's customers and their clients. Pricing plans are scaled to the number of agents you want to include.
by Dimitri about Toky on July 26, 2019:
Toky has made us lose customers and business and they have made our whole team more frustrated than ever. I do NOT recommend to anyone.
Feel free to submit your own opinion on Toky!

Toky Icon Share your opinion on Toky

3
/ 5
Review Summary
Toky has currently been reviewed with 2 opinions.

In total, that's a combined rating of 2.50 out of 5 stars.

Toky Icon Additional Toky Reviews, Pros & Cons and Similar Software

New: our editorial list of additional articles. We decided to gather informartion all around the internet and present you a list of helpful, external links to interesting reads about Toky reviews, pros & cons and similar software.
0 persons liked this post.
helpful or   not helpful
0 persons liked this post.
helpful or   not helpful
0 persons liked this post.
Source: toky.co
helpful or   not helpful

Comments on Toky

Any helpful suggestions to make on the list of alternatives to Toky? Feel free to write a comment!

About This Article

This page about Toky was composed by and published by Alternative.me. It was last updated on and has been viewed 2534 times.

Did you like this article? Please rate it!

5 out of 6 people liked this article. This is equivalent to a star rating of 4.17 / 5.

Vote Now:

Like or Dislike

Popular Software in Business Software - Customer Support and Management

Recommendations For This Article