Toky icon

Toky icon

Toky

Business Software Customer Support and Management
Description
Toky is a full-featured Business Phone System that allows your customers and team to communicate easily using the internet. With virtual phone numbers from around the world, make yourself available no... matter where your company is based. Integrations with major CRM and other business tools not only will allow you to get in touch with your contacts with a single click and automatically log details of every call. With great features like Call recordings, Voicemails, SMS, Speech to Text, and affordable rates Read moreless
Platforms
macOS Linux Browser Android
Links

Alternatives to Toky

  1. CloudTalk alternatives

    CloudTalk

    Commercial

    Are you tired of boring call center software? Try CloudTalk. io, a new-generation cloud phone system for small and medium businesses. 25+ integrations with most of your favorite CRMs and tools at h...

    {{ alternatives[0].votes }}
  2. Skype alternatives

    Skype

    Freemium

    Skype is a one-stop shop for everything you might need related to communication, and it provides all these services in a sleek, easy to use interface. The software can handle text messaging with r...

    {{ alternatives[1].votes }}
  3. Hangouts alternatives

    Hangouts

    Free

    Hangouts is a chat application by Google that can send text messages, video messages, and even host conference calls and live streams for YouTube content. The app is free to use and is available on...

    {{ alternatives[2].votes }}
  4. WhatsApp Messenger alternatives

    WhatsApp is a mobile instant messaging app with more than a billion users all over the globe. Any user of the app can send and receive unlimited messages, pictures, and other files for free. The mo...

    {{ alternatives[3].votes }}
  5. JustCall alternatives

    JustCall

    Commercial

    JustCall is a program that allows companies to use a cloud based call service with several important features that make the program perfectly suited for sales teams as well as support teams. The pr...

    {{ alternatives[4].votes }}
  6. Freshdesk alternatives

    Freshdesk

    Commercial

    Freshdesk helps your customer service team consolidate all their communication streams into one platform and deal with issues more responsively.

    {{ alternatives[5].votes }}
  7. Nimbuzz alternatives

    Nimbuzz

    Freemium

    Get the latest, headlines, breaking, regional news fast. General News, World News, Technology News, Business News, Sports News, Entertainment News, Health News, Fashion News, Politics News, Educati...

    {{ alternatives[6].votes }}
  8. Wire alternatives

    Wire

    Free

    Secure messaging, file sharing, voice calls and video conferences. All protected with end-to-end encryption.

    {{ alternatives[7].votes }}
  9. WeChat alternatives

    WeChat

    Freemium

    Available for all kinds of platforms; enjoy group chat; support voice, photo, video and text messages. Web WeChatScan to log in to WeChat. Log in on phone to use WeChat on .

    {{ alternatives[8].votes }}
  10. Ekiga alternatives

    Ekiga

    Free

    . it is: spare time. Sometimes you have much spare time, sometimes you don't have any spare time for a few weeks. That means that progress on the project is slow, especially when you want to be amb...

    {{ alternatives[9].votes }}
  11. LiveAgent alternatives

    LiveAgent

    Commercial

    Great customer service starts with better Help Desk Software. Get started with LiveAgent in 5 minutes.

    {{ alternatives[10].votes }}
  12. Zulip alternatives

    Zulip

    Free

    For those who are familiar with Slack, Zulip provides something similar except ensures productivity while emphasizing communication with your teammates. Too often, workers are bogged down with emai...

    {{ alternatives[11].votes }}
  13. Disa alternatives

    Disa

    Free

    Disa is temporarily unavailable to download from the Google Play Store, we are working to restore it as soon as possible.

    {{ alternatives[12].votes }}
  14. 3CX Phone System alternatives

    3CX Phone System

    Freemium

    Download the next generation VoIP Business Phone System brought to you by 3CX for FREE. 3CX is a full-featured unified communications solution complete with softphones and smartphone apps for Andro...

    {{ alternatives[13].votes }}
  15. NICE inContact alternatives

    Get the DMG Consulting report reprint on cloud contact centers.

    {{ alternatives[14].votes }}
  16. Aspect Workforce Management alternatives

    Aspect Software is a leading provider of fully-integrated customer interaction management, workforce optimization, back-office and award-winning cloud solutions.

    {{ alternatives[15].votes }}
  17. Zoho Desk alternatives

    Put customer service at the heart of your company. Zoho Desk is the industry's first context-aware help desk software that helps businesses focus on the customer.

    {{ alternatives[16].votes }}
  18. Kixie alternatives

    Kixie PowerCall enhances your Kixie experience by enabling click-to-call, immediate CRM data access and simple activity scheduling.

    {{ alternatives[17].votes }}
  19. Orbit alternatives

    Orbit

    Free

    You are using an outdated browser. Please upgrade your browser to improve your experience.

    {{ alternatives[18].votes }}
  20. Limecall alternatives

    Limecall

    Freemium

    The smartest way to generate and convert inbound leads instantly into qualified sales meetings and sales calls with Click-to-Call, Call Tracking, Voice Automation, and Call Scheduling.

    {{ alternatives[19].votes }}
  21. CallHippo alternatives

    CallHippo

    Commercial

    The Intelligent cloud-based virtual phone system for business & enterprise that offers local and toll-free phone numbers for 50+ countries instantly.

    {{ alternatives[20].votes }}
  22. Telnum alternatives

    Telnum

    Commercial

    Telnum offers a reliable cloud call center software solution – whether small, medium, or large scale enterprises. Its full-featured business phone system allows you to scale up your business commun...

    {{ alternatives[21].votes }}
Suggest an Alternative

Missing a software in the list? We are always happy if you help us making our site even better.

Suggest an Alternative

Toky Reviews

We have 3 reviews for Toky. The average overall ratings is 3.3 / 5 stars.

Write a Review
Guest avatar
Great VoIP platform and very easy to use.
written by Andrea on 2019-07-26 06:01:14
Overall
Ease of Use
Customer Service
Value For Money

Overall Opinion: Been using this service for more than 1 year now with my team and I still like it since day one, it does fit our needs perfectly and is simple to use, their features are simple and powerful, such us IVR, Power dialer, and the desktop app. The pricing is fair, and would recommend it to anyone from small to medium companies as we are.

Pros: Great features, as mentioned, Power dialer, IVR, Desktop app, reports and call recording.

Cons: They don't have outbound MMS which I was notified will be added soon.

Andrea is using Toky almost every day since at least a year or more.
Guest avatar
Toky Review
written by on 2019-07-26 06:01:14
Overall
Ease of Use
Customer Service
Value For Money

Overall Opinion: Toky has made us lose customers and business and they have made our whole team more frustrated than ever. I do NOT recommend to anyone.

Pros: -

Cons: -

grex avatar
My Opinion on Toky
written by grex on 2018-03-02 04:26:11
Overall
Ease of Use
Customer Service
Value For Money

Overall Opinion: While the method by which businesses connect with their clients is rapidly moving towards social media spaces, speaking directly to a client over the phone is still an integral part of most business enterprises. Toky combines the best of both worlds by offering a versatile phone networking system handled through VoIP technology. With Toky, your company has more leverage in how they deploy their communications and integrate it with their other communication platforms. When you integrate Toky into your business' network, you no longer have to rely on dedicated phone banks to serve as your call center. Toky can run on all tablets, smart phones, and computers, and you can even hook it up to your existing traditional and VoIP telephones. That allows you to adapt to the demands of your clients and scale your call center or sales force as your business expands. With free calling throughout the world, Toky allows business owners to expand into expanding markets without the need for expensive international phone plans. Over 60 countries and countless cities are accessible through Toky free of charge. The versatility of the Toky software means that you can easily integrate it into your existing social media profiles. All you have to do is paste your Toky call link into your social media account profile, and your customers can make a connection directly through their browser or app. Toky offers integration through Facebook, Twitter, Snapchat, and a variety of other popular social media sites. Toky allows you to directly customize the user-end experience. A menu interface allows your customers to connect directly to the right department with a click of a mouse or the press of a fingertip, without having to wait through automated messages. Several template greeting messages are available in a variety of messages, making it simple to adapt your services to match differing international markets, although you can personalize your own messages as well. There are also a wealth of features on the user's end, many specialized for the demands of high volume sales teams. Assigning access levels gives you granular control over what sort of functionality each member of your team has access to. Call groups allow you to designate and automatically forward calls to specific devices and members of your team, and there's no limit on the amount of simultaneous calls you can process through Toky. Call filter options let you establish hours of operation and integrate them into your phone system settings. Toky also comes with most of the standard features you might expect from a dedicated phone service like call waiting, call transfers, and dedicated voice mail. All calls made through Toky are encrypted, so as to protect the privacy of Toky's customers and their clients. Pricing plans are scaled to the number of agents you want to include.

Pros: Ability to scale your pricing and functionality to match changes in your business model A dedicated customer support team available at no extra charge VoIP offers added security functions

Cons: Limited integration with social media services Spotty functionality in some countries Plans don't scale to enterprise-sized businesses

grex is using Toky every other week recently.

Features

  • CRM integrations
  • IVR
  • Call recording
  • Call forwarding
  • Click to call inside your website
  • Mobile calling apps for iOS and Android
You can always update Toky to add more features!

Toky Videos

Youtube Video: Tokyo 42 Review

This isometric hitman game serves up big trouble in tiny Tokyo. The First 11 Minutes of Tokyo 42 youtube.com Watch the newest games and entertainment trailers...

Disclaimer: This video was not made by us, but we found it interesting enough to embed it here.

Comments

Commenting on this article is disabled right now.

About This Article

This page was composed by Alternative.me and published by Alternative.me. It was created at 2018-04-27 18:14:39 and last edited by Alternative.me at 2020-03-06 07:49:28. This page has been viewed 6452 times.

Did you like this article about Toky? Please rate it!
5 of 6 liked this article. This is equivalent to a star rating of 4.17 / 5.
Yes
No

More Software in Business Software > Customer Support and Management

More Popular Business Software

Filter Platforms

{{key}}

Filter Features

Call recording Integrations API Custom Fields Call Masking Business Hours Voicemail Desktop Notifications Unlimited Concurrent Calls Mobile App Speech-to-Text Security Conference Calls Call queuing Internal calls / Extensions International numbers Toll free numbers Number porting Fax to email Personalized greetings & music Internal phone number tags SMS / Text messages Intelligent call routing Automated Call Distribution (ACD) Caller-based routing Preferred agent Automatic outbound caller ID Ring groups Automated call redirection Interactive Voice Response (IVR) menu Skill-based routing Smart routing Ring on speakers Voicemail by email Click to Call Callback Call tagging Comment on calls Contact tagging Real-time customer card After-call work Blacklist Transfer Power dialer Contact importer Contact history Shared contacts Contact details before picking up the call Create tasks directly from CloudTalk Access to developer API support Salesforece Service Cloud integration Salesforece Sales Cloud integration Statistics and monitoring Call statistics Advanced analytics with unlimited history Call monitoring Agent reporting Real-time client dashboard Sentiment & CSAT Score in progress Sentiment Analytics Wallboard Custom reporting Utilities Online user management Responsive web admin Personalized Greetings Call Queueing Short Numbers Internal Call Greetings Contact Tags Advanced Call Routing Integrations with Business Tools Outbound Call Center Text, Audio, Video Calling Translation Services Send and receive text messages Send and receive video/voice calls Live stream your chats to YouTube Available across multiple platforms Lead Generation Lead management Call Center Management Lead Generation Landing Pages Lead Management System IVR Soft Phone Stand-Alone Dialer Call Recordings Welcome Message Forward-to-Device2 Ring All Devices Call Hold On Call Notes Office/Number Opening Hours Working Hours per User Call Cascading Call Mute Call From any Number Incoming Call ID Call-Hold with Custom Music Unlimited Incoming SMS Outgoing SMS4 3-Digit Editable Extension SMS in E-mail Voicemail In Email Voicemail Custom Greeting3 Contact Management Click-to-Call Chrome Extension Chrome & App Notification Call forwarding CRM Integration Call queuing International numbers Toll free numbers Fax to email Personalized greetings & music Internal phone number tags Caller-based routing Preferred agent Automated call redirection Interactive Voice Response (IVR) menu Blacklist Power dialer Call statistics Call monitoring Automatic Call Distribution Toll-Free Number
Suggest an Alternative to Toky
{{ suggestSubmitSuccess }}
You can only sugggest alternatives that are already published on our platform. If you want to submit a software or app, please visit your account page to submit a software.
List of Suggestions
Please start typing the name of the software you want to suggest as alternative to Toky in the field above.
{{ suggestSubmitError }}
Suggest {{ suggestedAlternatives.length }} Alternative(s)
Login
This action requires user authentication. Please log in.
Don't have an account yet? Sign up.