Toky Alternatives & Reviews

Toky

Description
Toky allows you to improve your business' customer service experience through advanced telephony solutions.
Rating (4.00)
Licence
Freemium
Platforms
macOS Unix Android Browser

14 Best Alternatives to Toky

Skype icon
Freemium

Skype

Skype is a one-stop shop for everything you might need related to communication, and it provides all these services in a sleek, easy to use interface.
Hangouts icon
Free

Hangouts

Hangouts is a chat application by Google that can send text messages, video messages, and even host conference calls and live streams for YouTube content.
WhatsApp Messenger icon
Free

WhatsApp Messenger

WhatsApp is a mobile instant messaging app with more than a billion users all over the globe. Any user of the app can send and receive unlimited messages, pictures, and other files for free.
Viber icon
Freemium

Viber

Make calls, send messages and much more - freely and securely. WindowsViber for Windows lets you send free messages and make free .
Wire icon
Free

Wire

Secure messaging. Business and personal conversations secured with end‑to‑end encryption and protected by European privacy laws.
Freshdesk icon

Freshdesk

Freshdesk helps your customer service team consolidate all their communication streams into one platform and deal with issues more responsively.
WeChat icon
Freemium

WeChat

Available for all kinds of platforms; enjoy group chat; support voice, photo, video and text messages. Web WeChatScan to log in to WeChat.
Ekiga icon
Free

Ekiga

. it is: spare time..
Zulip icon
Free

Zulip

For those who are familiar with Slack, Zulip provides something similar except ensures productivity while emphasizing communication with your teammates.
Disa icon
Free

Disa

This is the messenger hub we've all been waiting for. Disa will unite your messaging & communication services seamlessly while keeping your device clutter free.
3CX Phone System icon
Freemium

3CX Phone System

Save time and money and boost profits with 3CX's easy to use IP PBX. Get the free edition today and try it on-premise or in the cloud.
Orbit icon
Free

Orbit

ORBIT a global provider of mission-critical communication solutions for land, sea, air, space applications serving defence, commercial, government markets.
JustCall icon

JustCall

JustCall is a program that allows companies to use a cloud based call service with several important features that make the program perfectly suited for sales teams as well as support teams.
Zoho Desk icon

Zoho Desk

Put customer service at the heart of your company. Zoho Desk is the industry's first context-aware help desk software that helps businesses focus on the customer.
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Android (15)
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Alerts And Notifications (4)
Knowledge Base (3)
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Accounts And Contacts (2)
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Customization (2)
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Activity Log
Agent Collision Detection
Call
Canned Responses
Community Forums
Community Portal
Contact Sharing
Custom Ticket Statuses
Customizable Agent Roles
Customizable Ticket Forms
Embeddable Help Widget
Filtered Search
H323
H323 Protocol
Instant Messaging
Instant Messenger
Integrated Game Mechanics
Internet Phone
Linked Tickets
Live Chat Channel
Messenger
Multiproduct Support
Portal Customization
Role-based Dashboards
SIP
SIP Protocol
SLA Reminders
SMS
Scenario Automation
Screen Sharing
Single Sign On SSO
Smart Automations
Talk
Telephoning Software
Telephony
Ticket Export
VOIP
VoIP Application
Voice Calls
Voice Messages

Pros of Toky

Ability to scale your pricing and functionality to match changes in your business model
A dedicated customer support team available at no extra charge
VoIP offers added security functions

Cons of Toky

Limited integration with social media services
Spotty functionality in some countries
Plans don't scale to enterprise-sized businesses

Toky Icon Features of Toky

Multiple phone numbers to better route your customers to the right operator
Clean, intuitive, and customizable client-end interface
Programmable queues, voicemail, and greeting messages

Toky Reviews

by grex about Toky on March 2, 2018
"While the method by which businesses connect with their clients is rapidly moving towards social media spaces, speaking directly to a client over the phone is still an integral part of most business enterprises. Toky combines the best of both worlds by offering a versatile phone networking system handled through VoIP technology. With Toky, your company has more leverage in how they deploy their communications and integrate it with their other communication platforms.

When you integrate Toky into your business' network, you no longer have to rely on dedicated phone banks to serve as your call center. Toky can run on all tablets, smart phones, and computers, and you can even hook it up to your existing traditional and VoIP telephones. That allows you to adapt to the demands of your clients and scale your call center or sales force as your business expands. With free calling throughout the world, Toky allows business owners to expand into expanding markets without the need for expensive international phone plans. Over 60 countries and countless cities are accessible through Toky free of charge.

The versatility of the Toky software means that you can easily integrate it into your existing social media profiles. All you have to do is paste your Toky call link into your social media account profile, and your customers can make a connection directly through their browser or app. Toky offers integration through Facebook, Twitter, Snapchat, and a variety of other popular social media sites.

Toky allows you to directly customize the user-end experience. A menu interface allows your customers to connect directly to the right department with a click of a mouse or the press of a fingertip, without having to wait through automated messages. Several template greeting messages are available in a variety of messages, making it simple to adapt your services to match differing international markets, although you can personalize your own messages as well.

There are also a wealth of features on the user's end, many specialized for the demands of high volume sales teams. Assigning access levels gives you granular control over what sort of functionality each member of your team has access to. Call groups allow you to designate and automatically forward calls to specific devices and members of your team, and there's no limit on the amount of simultaneous calls you can process through Toky. Call filter options let you establish hours of operation and integrate them into your phone system settings. Toky also comes with most of the standard features you might expect from a dedicated phone service like call waiting, call transfers, and dedicated voice mail.

All calls made through Toky are encrypted, so as to protect the privacy of Toky's customers and their clients. Pricing plans are scaled to the number of agents you want to include."
Feel free to submit your own opinion on Toky!

Toky Icon Share your opinion on Toky

3
/ 5
Review Summary
Toky has currently been reviewed with 1 opinions.

In total, that's a combined rating of 4.00 out of 5 stars.

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New: our editorial list of additional articles. We decided to gather informartion all around the internet and present you a list of helpful, external links to interesting reads about Toky reviews, pros & cons and similar software.
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