Inbenta icon

Inbenta icon

Inbenta

Business Software Customer Support and Management
Description
Putting the latest in artificial intelligence to the test, Inbenta combines machine learning and neuro-linguistic programming (NLP) to form a truly human-like experience for clients and staff alike. I...nbenta AI is a platform for site and system admins to streamline the delivery of information to visitors through advanced search engineering and real-time intelligent bot interaction. The software is also capable of understanding slang and misspelled words in both search queries and bot interactions, and it can respond on similar terms to improve connection with its users. Cutting edge doesn't mean cutting corners, and Inbenta looks to automate what only humans could do until now. Read moreless
Platforms
Browser
Links

Alternatives to Inbenta

  1. Freshdesk alternatives

    Freshdesk

    Commercial

    Freshdesk helps your customer service team consolidate all their communication streams into one platform and deal with issues more responsively.

    {{ alternatives[0].votes }}
  2. Algolia alternatives

    Algolia

    Commercial

    Algolia is a startup that was created by Julien Lemoine and Nicolas Dessaigne is 2012. The company they created developed a software program that allows their customers to integrate an accurate sea...

    {{ alternatives[1].votes }}
  3. LiveAgent alternatives

    LiveAgent

    Commercial

    Great customer service starts with better Help Desk Software. Get started with LiveAgent in 5 minutes.

    {{ alternatives[2].votes }}
  4. Eventbrite alternatives

    Eventbrite

    Freemium

    Use the mobile app to find events in your area based on your interests or where you're going to be at a certain time. You can also find events for special occasions and that cater to the kind of pe...

    {{ alternatives[3].votes }}
  5. Helprace alternatives

    Helprace

    Commercial

    Due to mass business migration online, help desk software and other help desk solutions have become very popular. How else can a business improve customer service other than a well-crafted customer...

    {{ alternatives[4].votes }}
  6. Prisync alternatives

    Prisync

    Commercial

    Prisync is a website that allows you to check and track the prices of competing sites so that you can always know how to get and how to give the best deals possible. The site has several key featur...

    {{ alternatives[5].votes }}
  7. SLI Systems alternatives

    SLI Systems Enterprise E-commerce Solutions: Increase e-commerce sales by connecting shoppers with a site search solution or auto complete box. Request a demo today!

    {{ alternatives[6].votes }}
  8. AnswerHub alternatives

    Devada empower developers to learn, share, grow, and succeed via the technology-specific web communities we enable.

    {{ alternatives[7].votes }}
  9. SABIO alternatives

    Wissensmanagement Software ✓ Für den Kundenservice ✓ Marketing & Vertrieb ✓ Außendienst ✓ HR ✓ IT ✓ und weitere Branchen ► Jetzt mehr erfahren!

    {{ alternatives[8].votes }}
  10. elevio alternatives

    Used by Fortune 500 companies right through to small SaaS sites, elevio helps you increase user engagement and loyalty, while dropping support costs.

    {{ alternatives[9].votes }}
  11. DevonAGENT Pro alternatives

    DEVONtechnologies develops DEVONthink, DEVONagent, and other Mac and iOS apps for document and information management and web research.

    {{ alternatives[10].votes }}
  12. monday.com alternatives

    monday.com is a tool that simplifies the way teams work together - Manage workload, track projects, move work forward, communicate with people - Adopt a management tool that people actually love to...

    {{ alternatives[11].votes }}
  13. iVend Retail alternatives

    Effective and efficient network of channel partners spread across the globe.

    {{ alternatives[12].votes }}
Suggest an Alternative

Missing a software in the list? We are always happy if you help us making our site even better.

Suggest an Alternative

Inbenta Reviews

We have 1 review for Inbenta. The average overall ratings is 4.0 / 5 stars.

Write a Review
grex avatar
My Opinion on Inbenta
written by grex on 2018-03-02 04:26:12
Overall
Ease of Use
Customer Service
Value For Money

Overall Opinion: Inbenta is an AI platform that one can use when constructing a new website for their business. It can also be used inside a restricted system to bridge the gap between back-end administrators and outside forces such as clients, site visitors and prospective customers. In practice, the AI touches on two important functions: intelligent search engine results and individualized bot assistance. In theory and practice, it works swimmingly on both ends, proving itself as an indispensable tool for site upkeep. This software is great for supporting any system where the client-to-employee ratio dramatically favors the clients, which would otherwise restrict customer service response times and ultimately slow the progress of customer satisfaction in the long run. By automating what people would normally need to answer a phone or message request to do, the effectiveness of short-staffed facilities can see a drastic improvement overnight. The only hitch is that despite the efficient implementation of the software features, it can be difficult for admins to get their head around the palette of features available to them. This product comes with site-building and result-oriented indexing tools, and while they work well for what they do, their functionality can be limited for the script-savvy. Overall, while mileage will vary by the business that's implementing Inbenta in their customer service and website wings, the results are cited as wholesale positive. The only drawbacks are limitations in the secondary tools and functions of the software for those who were looking for a more powerful back-end management tool. On the front-end, the results are indisputably awesome.

Pros: Implementation is incredibly simple once the user has a grasp of its setup Rapid learning and believably human-like interaction promises a significant leap in customer troubleshooting success and overall satisfaction with the services that the admin is providing Plethora of search engine tools, including intelligent indexing and autofill services that benefit site visitors in real time Inbenta's support for admins who are using this software product is excellent

Cons: Initial learning curve can be steep for some due to a lack of intuitive structure HTML editing tool and auto-fill feature may not provide enough for some admins Company is little-known and still in a fledgling state, which limits development and support from time to time

grex is using Inbenta every other week recently.

Features

  • Intelligent search engine autofill
You can always update Inbenta to add more features!

Inbenta Videos

Youtube Video: Introduction to Inbenta Facebook Messenger Chatbot

inbenta.com ------------------------------------------ With Inbenta, businesses can launch a Facebook Chatbot that connects directly with their existing Knowledge Base. Now, customers...

Disclaimer: This video was not made by us, but we found it interesting enough to embed it here.

Comments

Commenting on this article is disabled right now.

About This Article

This page was composed by Alternative.me and published by Alternative.me. It was created at 2018-04-29 21:34:51 and last edited by Alternative.me at 2020-03-06 07:49:36. This page has been viewed 2639 times.

Did you like this article about Inbenta? Please rate it!
4 of 5 liked this article. This is equivalent to a star rating of 4.00 / 5.
Yes
No

More Software in Business Software > Customer Support and Management

More Popular Business Software

Filter Platforms

{{key}}

Filter Features

Share events Secure tickets through the app Prisync always updates its prices.
Suggest an Alternative to Inbenta
{{ suggestSubmitSuccess }}
You can only sugggest alternatives that are already published on our platform. If you want to submit a software or app, please visit your account page to submit a software.
List of Suggestions
Please start typing the name of the software you want to suggest as alternative to Inbenta in the field above.
{{ suggestSubmitError }}
Suggest {{ suggestedAlternatives.length }} Alternative(s)
Login
This action requires user authentication. Please log in.
Don't have an account yet? Sign up.